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Publications

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  • 19 Jan 2011
  • First Look

First Look: Jan. 18

otherwise fail emissions tests. We find that for a significant number of inspectors, leniency is much higher for those customers with standard vehicles than for those with luxury cars, although a smaller group appears to favor wealthy drivers. We also investigate the... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

severity of the coordination problem faced by users. Read the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=38648 The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine... View Details
Keywords: Carmen Nobel
  • 28 Aug 2012
  • First Look

First Look: August 28

et al. Publication: British Journal of Social Psychology (forthcoming) Abstract Income inequality undermines societies: the more inequality, the more health problems, social tensions, and the lower social mobility, trust, and life... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

of conflict. They recognize the potential for escalation in zero-sum thinking, mutual perceptions of vulnerability, a history of distrust or injury that has transformed perceptions, and cultural misunderstandings. They are also equipped... View Details
Keywords: by Michael Watkins
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
  • November 2024
  • Case

Innovation at Master Kong Beverages

By: David E. Bell and Shu Lin
Hong-Chen Wei (HBS MBA 2014), Chairman of KSF Beverage Holding Co., Ltd. (KSFB), was steering the company toward the premium segment with the launch of “InheriTea,” a premium, sugar-free tea product. Traditionally, KSFB’s flagship brand, Master Kong, catered to the... View Details
Keywords: Consumer Behavior; Trends; Behavior; Collaborative Innovation and Invention; Product Launch; Product Development; Segmentation; Organizational Culture; Product Positioning; Food and Beverage Industry; Consumer Products Industry; Retail Industry; Manufacturing Industry; Asia; China
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  • June 1995
  • Teaching Note

Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN

By: Richard E. Walton
Teaching Note for (9-392-025). View Details
Keywords: Value; Business Ventures; Creativity; Marketing; Business and Shareholder Relations; Policy; Business Growth and Maturation; Organizational Culture; Performance Effectiveness; Competency and Skills; Managerial Roles; Compensation and Benefits; Food and Beverage Industry
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  • July 2021
  • Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
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  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

industries may split apart. Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations Authors:Hannah Riley Bowles and Kathleen L. McGinn Periodical:Academy of Management Annals, Vol. 2, Psychology Press,... View Details
Keywords: Martha Lagace
  • 15 Dec 2024
  • News

Alumni and Faculty Books

motivation and aligns team efforts to deliver your leadership outcomes; foster responsive working relationships, reinforce effective commitments, and focus leadership attention on the right things; establish psychological safety to... View Details
Keywords: Publishing Industries (except Internet); Information
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

switches.] (CEO) Mary Barra takes over. She said, "It's not only a problem we have with safety, which we're going to correct, but we've got a cultural problem and we've got to correct it," And she has. Here we are, five years... View Details
Keywords: Re: Andi Wang
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

inability to do so for just as long. How can someone overcome that cultural inheritance? It starts with managing one’s time at work. Technology allows work to encroach relentlessly on employees’ personal lives. If a person fails to put... View Details
Keywords: by Rachel Layne
  • 05 Aug 2014
  • First Look

First Look: August 5

  Publications August 2014 Journal of Experimental Psychology: General Emodiversity and the Emotional Ecosystem By: Quoidbach, Jordi, June Gruber, Moïra Mikolajczak, Alexsandr Kogan, Ilios Kotsou, and Michael I. Norton Abstract—Bridging View Details
Keywords: Sean Silverthorne
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

organizational policies are the infrastructure of meeting employees’ four drives, managers implement those policies and can do so in ways that increase or decrease engagement. Subcultures within organizations can differ as much as organizational View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

organizational policies are the infrastructure of meeting employees’ four drives, managers implement those policies and can do so in ways that increase or decrease engagement. Subcultures within organizations can differ as much as organizational View Details
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: align your firm's culture and key organizational components; satisfy... View Details
Keywords: Martha Lagace
  • 29 Aug 2018
  • News

The Value of Valleys

name is worth remembering." Roosevelt said that in 1902, but it's a message that feels increasingly relevant, I think especially of Silicon Valley and its cultural acceptance of failure, which is so prevalent that there's even been... View Details
  • 28 Jan 2014
  • First Look

First Look: January 28

twenty-first century. Publisher's link: http://www.cambridge.org/us/academic/subjects/management/governance/cambridge-handbook-institutional-investment-and-fiduciary-duty August 2013 Psychological Science The Emergence of 'Us and Them' in... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

the risk of making snap judgments about people based on the wrong clues. For example, research refutes the street wisdom that poor eye contact is a sign of deceit. Shyness, lack of confidence, and cultural norms can all explain an averted... View Details
Keywords: by Michael Wheeler