Cross Functional Management - Publications - Faculty & Research

John C. Mulliken

Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor. Father of two, husband, sailor, hiker, and aspirational road biker.

John is a senior lecturer in the... View Details

22 Feb 2018
Book

The New History of American Capitalism

Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s rights, money and finance, risk... View Details

Keywords: Manufacturing

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

referrals from primary care physicians to specialists using a medical licensing database to identify doctors who attended the same medical school or residency program. By doing so, the researchers could see when doctors completed programs to infer whether they might... View Details

Keywords: by Rachel Layne; Health

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business travel in a world... View Details

Keywords: by Kara Baskin; Air Transportation

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

presence of iTunes has a negative impact on the size of p2p networks resulting in reduced congestion and more efficient file sharing. Better functioning p2p networks, in turn, result in more content exchange, affecting positively iPod... View Details

Keywords: by Sean Silverthorne; Music

Blog

The Harvard Business School Faculty Summer Reader 2023

generally refers to spiritual dryness, or profound loneliness and doubt. The best social science indicates that across the globe, our communities are becoming lonelier and less fulfilled. John of the Cross teaches how to find deep meaning... View Details

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

in the South and North would function as end points, delivering and receiving goods at key port cities. The ship would be responsible for the majority of the travel—leaving the trucks to conduct short, mostly intrastate runs generally... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details

Keywords: by Dina Gerdeman

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

resources, issues of safety, respect, and inclusion, as well as health management and disability services. Four staff members have mental health licensure in the state of Massachusetts, and all are trained sexual assault counselors. The... View Details

01 Jun 2024
News

Quantum Leap

quantum computing. Qubit is shorthand for “quantum bit,” a bit being the basic unit of information used in digital, or classical, computing. The equipment required to manage even 100 qubits would pack the room, floor to ceiling. SEEQC,... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

Emerging markets such as the BRIC countries—Brazil, Russia, India, and China—entice and intimidate. When managers are asked what is special about emerging markets, they typically point to rapid economic growth, potential competitors, and... View Details

Keywords: by Martha Lagace

14 Feb 2012
First Look

First Look: February 14

creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success... View Details

Keywords: Carmen Nobel

25 Jul 2006
First Look

First Look: July 25, 2006

paper: http://www.hbs.edu/research/pdf/06-061.pdf Cross Functional Alignment in Supply Chain Planning: A Case Study of Sales & Operations Planning Authors:Rogelio Oliva and Noel Watson Author's Abstract... View Details

Keywords: Sean Silverthorne

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

really goes away. Since the dawn of advertising, retailers have made a point of marketing separate lines of branded products for men and women in many categories, even in cases where their functions are essentially the same. It's a... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

24 Feb 2009
First Look

First Look: February 24, 2009

restaurants. This case examines four such services: Entertainment Book, Restaurant.com, Rewards Network, and OpenTable. Despite key functional similarities, each of the services chooses an importantly different approach—different pricing,... View Details

Keywords: Martha Lagace

30 Sep 2008
First Look

First Look: September 30, 2008

environmental performance of several common biopolymers. However, for some biopolymers the relative performance depends on the functional unit. Management Accounting in India Authors:Sanjay Kallapur and... View Details

Keywords: Martha Lagace

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning functions in one office,... View Details

Keywords: by Loren Gary

23 May 2018
News

Carla A. Harris, MBA 1987

Return to Alumni Achievement Awards main page TIMELINE 1962 Born, Port Arthur, Texas 1984 Earns AB, Economics, Harvard University 1984 Joins Booz Allen Hamilton, Consultant 1987 Earns MBA 1987 Joins Morgan Stanley, Associate 1994 Joins St. Charles Borromeo Catholic... View Details

Keywords: Susan Young

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Before remote work became more common, teams were clearly defined, job descriptions identified workflow, and teams likely formed based on location, proximity to the work, or siloed function areas. "Cutting so many barriers has been... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study... View Details