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    W. Carl Kester

    Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

    Keywords: asset management; banking; education industry; financial services; investment banking industry; pharmaceuticals; private equity (LBO funds)
    • 24 Oct 2023
    • HBS Case

    From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

    phone, “You can do it, Mary Kay, you can do it.” When she launched her own firm, Beauty by Mary Kay, she leaned on the early lesson her mother taught her about motivation to inspire her salespeople. “Especially in the beginning, the View Details
    Keywords: by Avery Forman
    • Web

    Hiring Organizations

    Origin Blue Sage Capital Blue Wolf Capital Partners Blumberg Capital Blumhouse Book of the Month Boston Consulting Group - BCG Boston Consulting Group - BCG X Boston Public Schools Boston Scientific BRAC... View Details
    • Program

    Strategic Perspectives in Nonprofit Management

    organizations, or consulting firms Program fees are subsidized by Harvard Business School and its Social Enterprise Initiative. Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise... View Details
    • 05 Apr 2013
    • News

    Gift to Harvard Business School Funds New Professorship on Gender, Work, Career, and Family

    • 07 Nov 2014
    • Working Paper Summaries

    Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

    Keywords: by Shane Greenstein & Feng Zhu; Information; Publishing
    • 2008
    • Book

    Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

    By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
    Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
    Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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      Dwight B. Crane

      Mr. Crane was a member of the Finance Faculty at Harvard Business School for a number of years, working primarily in the field of financial institutions and corporate governance.  He taught in the MBA and executive education programs at the School, most recently... View Details

      • December 2019 (Revised August 2022)
      • Exercise

      Janet Ames (C)

      By: Brian Trelstad and Brian Trelstad
      The series of Janet Ames cases follow a fictional alumna of Harvard Business School into her consulting career in Boston. Over the series of cases, Ames is first offered the opportunity to join the board of a Boston-based non-profit organization, which offers students... View Details
      Keywords: Philanthropy; Board; Non-profit Management; Career Changes And Transitions; Evaluation; Philanthropy and Charitable Giving; Governing and Advisory Boards; Social Enterprise; Social Entrepreneurship; Nonprofit Organizations; Management; Personal Development and Career; United States
      Related
      • December 2001
      • Case

      Sarah Vickers-Willis: Career Decisions (A)

      By: Myra M. Hart, Lynda M. Applegate, Sarah Harden and Susan Saltrick
      Sarah Vickers-Willis, HBS MBA 1999, faces a critical career decision: Does she redirect the Internet start-up she helped found or join in shaping a for-profit firm with a social mission? Sarah, a young Australian business executive, has always strived to "find space"... View Details
      Keywords: Decisions; Leadership; Internet and the Web; Social Entrepreneurship; Personal Development and Career; Gender; Business Startups
      Related
      • 11 Mar 2022
      • News

      Remote Work Has Opened the Door to a New Approach to Hiring

      • October 2020 (Revised June 2021)
      • Case

      The Bronx Community Foundation

      By: Brian Trelstad and Aldo Sesia
      Derrick and Desmon Lewis were both successful professionals in the consulting and banking industries. They were born and raised in The Bronx, New York City’s poorest borough. The Lewis brothers had always wanted to give back to the community. In 2016 they launched a... View Details
      Keywords: Community Foundations; Social Enterprise; Social Entrepreneurship; Relationships; Business Model; Social Issues; New York (city, NY); United States
      Related
      • Web

      Program Requirements - Doctoral

      term of the student's doctoral program. Doctoral Coursework A minimum of 13 semester courses at doctoral level, plus unit seminars are required. Each semester students will consult with the Technology and Operations Management faculty... View Details

        John C. Mulliken

        Strategy consultant, former CTO & CPO, public & private company board member, retail & climatetech entrepreneur, early stage investor.  Father of two, husband, sailor, hiker, and aspirational road biker.

        John is a senior lecturer in the... View Details
        • August 2022
        • Teaching Plan

        Janet Ames (A), (B), (C), (D)

        By: Brian Trelstad
        Teaching Plan for HBS Case Nos. 320-076, 320-077, 320-078, and 322-051. The series of Janet Ames cases follow a fictional alumna of Harvard Business School into her consulting career in Boston. Over the series of cases, Ames is first offered the opportunity to join... View Details
        Keywords: Philanthropy; Board; Non-profit Management; Career Changes And Transitions; Evaluation; Personal Development and Career; Opportunities; Decision Choices and Conditions; Philanthropy and Charitable Giving; Governing and Advisory Boards; Social Enterprise; Social Entrepreneurship; Nonprofit Organizations; Management; United States
        Related
        • 2000
        • Chapter

        Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001

        By: Michael W. Toffel
        One major benefit of Jebsen & Jessen Packaging Pte Ltd (JJPS’s) implementation of ISO 14001 is that it acquired a third-party 'seal of approval' that will be used in its marketing efforts to meet the growing environmental concern of its customers within the electronics... View Details
        Keywords: Supply Chain Management; Corporate Social Responsibility and Impact; Standards; Environmental Sustainability; Singapore
        Related
        • 15 Jun 2010
        • First Look

        First Look: June 15

        case:http://cb.hbsp.harvard.edu/cb/product/310071-PDF-ENG George Martin at The Boston Consulting Group (A) Leslie A. Perlow and Kerry HermanHarvard Business School Case 410-112 George Martin, managing partner at The Boston View Details
        Keywords: Martha Lagace
        • TeachingInterests

        Scaling Minority Businesses

        By: Archie L. Jones

        Scaling Minority Businesses (SMB) is a field course designed to leverage the intellectual power and community of Harvard Business School to address the vital needs of Black-owned enterprises as they face the twin tasks of surviving and growing. The course... View Details

        • 07 May 2019
        • News

        Global Workers Are Ready for Retraining

        • 06 May 2021
        • Blog Post

        The Extraordinary Things We Do on Ordinary Days: A Mother’s Day Tribute

        University of Wisconsin and Austin attended Northwestern University. From there, our long-distance relationship continued as he consulted for McKinsey in Chicago, and I attended graduate school at Marquette University for Speech-Language... View Details