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  • All HBS Web  (1,652)
    • People  (3)
    • News  (316)
    • Research  (975)
    • Events  (17)
    • Multimedia  (5)
  • Faculty Publications  (397)
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  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

alternatives to expand its presence in online advertising, especially text-based pay-per-click advertising. Google dominates, and it is unclear how Microsoft can grow, despite considerable technical and financial resources. Microsoft... View Details
Keywords: Martha Lagace
  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details
Keywords: by James Heskett
  • 09 Sep 2009
  • First Look

First Look: September 9

Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage problem solving and prevent subsequent failures. Our study is among the first to develop and... View Details
Keywords: Martha Lagace
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

allocation, and accountability and performance improvement systems to support an overarching strategy. This central idea provides a valuable conceptual framework for current and future school leaders. The case studies presented in... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2012
  • First Look

First Look: April 24

and resource-efficient development with the use of information and communication technologies to better manage complex urban systems. Book: http://www.routledge.com/books/details/9780415893169/ Integrated Reporting Requires Integrated... View Details
Keywords: Carmen Nobel
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

noticeable trend of declining productivity growth. Despite the persistent decline in productivity growth, a consensus on its explanation had not been reached. Some of the debate focused on the technicalities of productivity measurement,... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

technological development during the late nineteenth and early twentieth centuries. We argue that an important, but so far neglected, factor was a developing market for innovation and a patent attorney system that was conducive to rapid... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

pursue her passion in technology and risk not seeing her family for a long time; or visit her family in Canada or the U.K., and risk losing her livelihood. The question she posed: Would I be willing to sign the ‘no-to-immigration-ban’ petition? “It is a lazy person’s... View Details
Keywords: by Staff
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case in order to give casewriting workshop participants practice writing those sections. Purchase... View Details
Keywords: Martha Lagace
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

devastating and saddening human costs, the earthquake in Japan is another reminder of the complexity of the world's supply chains and the great interdependencies in global production systems. The world's supply chains are View Details
Keywords: Re: Multiple Faculty
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

inevitable; it will never be eliminated. This is an oversimplication of a complex phenomenon, with nuances in every large organization that has grown beyond the “one for all and all for one” startup spirit. But when it rises to a level... View Details
Keywords: by James Heskett; Air Transportation
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble designing a coherent innovation View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

thousand large retailers, primarily in the U.S. and Europe. It basically does the supply-chain job faster and more accurately with the aid of a sophisticated information system than anyone else. Purchase this case:... View Details
Keywords: Martha Lagace
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

lower level. Finally, executives can use accounting and control systems to adjust the span of influence. For example, the span will be wider for managers who are forced to bear the burden of indirect cost allocations generated by other... View Details
Keywords: by Robert Simons
  • 22 Nov 2016
  • First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory Service... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

have mastered the core competencies, have a high EQ, and work for the right company for them. The latter requires thinking about the level of technical skill the company requires, its philosophy of the PM role, the stage of the company,... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

not being cheated? I've been looking at this for five years from a technical perspective. But it has struck me that this is basically an economic problem, namely a problem with incentives. The fraudsters do what they do with reasonable... View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

long way to go to knock off the established credit card system, Shih says. "Ecosystems are very delicately balanced, and the current payment system represents a balance that has resulted from 40 years of evolution. There's a lot of... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

health clinics, schools, or technical advisors." Werker explained more about the study and its implications for global society in an e-mail Q&A. Martha Lagace: Why did you and Ashwin Kaja decide to look closer at the World Bank?... View Details
Keywords: by Martha Lagace
  • 15 Jan 2007
  • Research & Ideas

The Business of Free Software

more successful if it drives other aspects of your business. (And it doesn't hurt that you're also putting a stick in the eye of a competitor who makes money from the operating system layer of the software stack.) "It changes the way... View Details
Keywords: by Julia Hanna; Computer
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