Capabilities - Publications - Faculty & Research

November 2009 (Revised March 2013)
Case

Miles Everson at PricewaterhouseCoopers

By: Robert G. Eccles and David Lane

Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details

Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry

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Research Summary

Growing as a Purposeful Leader

By: Leonard A. Schlesinger

Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

February 2022 (Revised July 2022)
Supplement

InstaDeep: AI Innovation Born in Africa (B)

By: Shikhar Ghosh and Esel Çekin

Karim Beguir and Zohra Slim were the co-founders of InstaDeep, a deep tech startup focusing on artificial intelligence (AI) solutions. Instadeep was one of the few companies globally that were partnering with DeepMind, an AI subsidiary of Google [Alphabet Inc.].... View Details

Keywords: AI; Artificial Intelligence; Entrepreneurship; Operations; Business Subsidiaries; Brands and Branding; Innovation and Invention; Growth and Development Strategy; AI and Machine Learning; Technology Industry; Africa

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2014
Working Paper

Stepping Stone, Stopping Point, or Slippery Slope? Negotiating the Next Iran Deal

By: James K. Sebenius

The November 2013 "interim" nuclear deal between Iran and the "P5+1"—the United States, Russia, China, Britain, France, and Germany—raises challenging questions. Will the initial deal function as a stepping stone toward a more comprehensive deal? Or will it drift into... View Details

Keywords: Negotiations; Iran; Nuclear; Conflict Resolution; Winning Coalition; Blocking Coalition; Strategy; Negotiation; International Relations; France; Germany; Iran; China; Great Britain; United States; Russia

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05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

purpose. K. Anders Ericsson, in the recently published Cambridge Handbook of Expertise and Expert Performance, has concluded in addition that the most effective ways of developing this kind of capability involve constant exposure to... View Details

Keywords: by James Heskett

25 Aug 2022
News

Understanding the Digital, Data, and Design Institute at Harvard

design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE FUTURE OF BUSINESS Harnessing... View Details

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

scaling up its capabilities to make decisions and solve problems in other areas of the business, such as marketing, store sales, and the supply chain. But when the time was right, this data-analytic approach would help dictate a variety... View Details

Keywords: by Dina Gerdeman; Retail

Web

Information Technology - Institute For Strategy And Competitiveness

meaningful use program that was introduced in 2009 and 2010. However, the capabilities of today’s IT infrastructure fall well short of that needed to truly support value-based care. Consensus among IT suppliers, providers, payers, and... View Details

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending... View Details

Keywords: by Geoffrey Jones; Consumer Products

01 Jun 2024
News

Again and Again

Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details

Keywords: Publishing Industries (except Internet); Information

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

business systems worldwide, including how leadership affects performance. As an example of very capable leadership of a high performing family enterprise, I introduced Nelson Sirotsky, Chairman of RBS, who two years ago successfully... View Details

Keywords: by John A. Davis

Program

Public Education Leadership Project

administrators School principals Regional supervisors Union leaders Teacher leaders Community liaisons Members of the school board, board of education, or school committee that governs the district Districts can build capability by... View Details

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t give them the keys, that you... View Details

Keywords: by Julia Austin

Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

following are some ways in which shared value thinking is transforming the value chain, which are not independent but often mutually reinforcing. Procurement that enhances supplier capabilities and efficiency Improving energy, water and... View Details

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

of future innovations. Develop competitor recall intelligence tools. Companies that develop the capabilities and tools to react quickly to other companies’ recalls stand to gain more when market opportunities present themselves. While... View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

Web

Terms of Use - Alumni

password, to access password protected portions of the Alumni Website. HBS email addresses are not intended for purposes of promotion or solicitation and should not be used as official business addresses or for financial communications. HBS is View Details

07 Feb 2013
Working Paper Summaries

Which Does More to Determine the Quality of Corporate Governance in Emerging Economies, Firms or Countries?

Keywords: by Andrea Hugill & Jordan Siegel

03 Apr 2008
Working Paper Summaries

Bridge Building in Venture Capital-Backed Acquisitions

Keywords: by Paul A. Gompers & Yuhai Xuan

Research Summary

How a Multicultural Social Environment Influences Creativity and Innovation

My second stream of research draws on my first stream of work to examine how a multicultural social environment influences individuals’ creative thinking and performance at a global workplace. In an on-going project, I found that individuals high in cultural... View Details

2013
Book

What You're Really Meant To Do: A Road Map for Reaching Your Unique Potential

By: Robert Steven Kaplan

How do you create your own definition of success—and reach your unique potential? Building a fulfilling life and career can be a daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us—and... View Details

Keywords: Career Planning; Vocational Guidance; Job Satisfaction; Satisfaction; Personal Development and Career; Customization and Personalization

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