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    The IT Tranformation Health Care Needs

    Our research on the ways health care could apply the experiences of other industries suggests that instead of viewing IT as a transactional tool for billing, monitoring, and error checking, organizations should embrace it as an instrument to help transform the way they... View Details
    • 10 Apr 2013
    • Research & Ideas

    Learning Curve: Making the Most of Outsourcing

    Companies that outsource merely to shuffle off commodity work to save costs might be missing important opportunities to work with vendors and significantly improve the final product. "When it comes to the outsourcing of many complex... View Details
    Keywords: by Paul Guttry; Health
    • 28 Dec 2016
    • News

    Harvard’s New Online Negotiation Course

      Fixing Boston's "T"

      The MBTA faces the same problems that confront every transit system in the world: Riders want to pay less in fares and taxpayers want to contribute less in subsidies. In exchange, everyone wants to receive more safety, more reliability, more... View Details

        Deborah M. Winshel

        Deborah Winshel is a Senior Lecturer in the General Management Unit of Harvard Business School.  She teaches several MBA required courses: Leadership and Organizational Behavior (LEAD), Leadership and Corporate Accountability and the Field Immersion course (2025 in... View Details

        • 2023
        • Working Paper

        Corporate Leaders Say They Are for Stakeholder Capitalism—But Which Version Exactly?: A Critical Look at Four Varieties

        By: Lynn S. Paine
        The past few years have seen an outpouring of articles and statements heralding the arrival of a new and more inclusive form of capitalism often called stakeholder capitalism. The new capitalism promises to strengthen companies, improve outcomes for their... View Details
        Keywords: Stakeholder Capitalism; Corporate Governance; Governing and Advisory Boards; Business and Stakeholder Relations; Economic Systems; Business and Shareholder Relations
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        • Research Summary

        Privatization, Regulatory Reform and Management Strategy

        Alexander Dyck's research illustrates why privatization and deregulation often improve performance and factors that separate success from failure. A simplistic model of privatization and regulatory reform assumed that the shift from government to private sector... View Details
        • October 2011 (Revised June 2013)
        • Case

        Novo Nordisk: A Commitment to Sustainability

        By: Robert G. Eccles and Michael P. Krzus
        The case describes the early commitment of a European pharmaceutical company, Novo Nordisk, to integrated reporting. Novo Nordisk is one of the pioneers of integrated reporting and it emerged out of its commitment to a "Triple Bottom Line approach to managing the... View Details
        Keywords: Strategic Planning; Business Ventures; Business or Company Management; Integrated Corporate Reporting; Business Strategy; Pharmaceutical Industry
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        • October 2016 (Revised October 2017)
        • Case

        Misaki Capital and Sangetsu Corporation

        By: Ian Gow, Charles C.Y. Wang, Naoko Jinjo and Nobuo Sato
        Japan’s corporate culture has traditionally prioritized the interests of stakeholders such as customers, employees, and suppliers over those of shareholders. After a decades-long economic slump, Japan’s government has revitalized efforts to improve corporate governance... View Details
        Keywords: Activist Investing; Constructivist Investing; Japan; Valuation; Stock Screens; Return On Equity; Investment; Business and Stakeholder Relations; Corporate Governance; Financial Strategy; Business and Shareholder Relations; Japan
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        • 05 Jul 2006
        • Working Paper Summaries

        Promoting a Management Revolution in Public Education

        Keywords: by Stacey M. Childress, Richard Elmore & Allen S. Grossman; Education
        • 13 May 2014
        • News

        More Evidence That Compliance & Ethics Education Clash

        • 29 Mar 2022
        • Book

        5 Qualities That Help Companies Thrive for Decades—Even Centuries

        use business to improve society comes from “some moral compass and a calling of, ‘I really have to do this,’” says Khanna. “This translates into leaving money on the table in the short term. But that money... View Details
        Keywords: by Sean Silverthorne
        • November 2022 (Revised February 2024)
        • Case

        The Globalization of Manchester City Football Group

        By: Maria P. Roche, Tiona Zuzul, Exequiel Hernandez and Amy Klopfenstein
        This case describes the efforts of City Football Group (CFG) to purchase Esporte Clube Bahia (Bahia), a Brazilian professional soccer club. CFG’s strategy was to acquire under-performing clubs worldwide, invest money in high-profile players, and improve the teams’... View Details
        Keywords: Business Ventures; Acquisition; Business Conglomerates; Geography; Geographic Location; Geographic Scope; Globalization; Global Strategy; Globalized Markets and Industries; Markets; Demand and Consumers; Marketing; Brands and Branding; Organizations; Organizational Change and Adaptation; Sports; Strategy; Competition; Competitive Advantage; Diversification; Expansion; Sports Industry; Europe; United Kingdom; England; South America; Brazil
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        • September 2020
        • Case

        Uber at a Crossroads (2017)

        By: Ramon Casadesus-Masanell and Karen Elterman
        This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
        Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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        • 29 Apr 2021
        • News

        ‘the Whole Milton Friedman Thing Is Dead’

        • 28 Apr 2021
        • News

        Psychological Safety in a Hybrid World

        • 25 May 2020
        • News

        Meaning and Purpose in Life and Work

          Trevor Fetter

          Trevor Fetter is a Senior Lecturer and the Henry B. Arthur Fellow at Harvard Business School, where he has been on the faculty since 2019. He teaches two MBA required courses: Financial Reporting and Control and Leadership and Corporate Accountability. He has also... View Details

            Awa Ambra Seck

            Awa Ambra Seck is an Assistant Professor in the  View Details

            • November 2001
            • Case

            Korea-Tender

            By: Das Narayandas and Kate Attea
            Korea-Tender is a closed-bidding auction company trying to break even and must select the best opportunity to increase membership and revenue. It can continue its current model with heavy advertising, try to modify its costs, or develop an additional business model... View Details
            Keywords: Auctions; Business Model; Advertising; Business Startups; Problems and Challenges; Marketing Strategy; Revenue; Growth and Development Strategy
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