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Publications

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  • All HBS Web  (5,035)
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  • All HBS Web  (5,035)
    • People  (1)
    • News  (1,175)
    • Research  (3,254)
    • Events  (41)
    • Multimedia  (38)
  • Faculty Publications  (1,713)
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    Anke Becker

    Anke Becker is an Assistant Professor in the Entrepreneurial Management Unit at Harvard Business School.

    Anke’s areas of research include economic development, political economy, economics of gender, and behavioral economics. Her recent work examines culture... View Details

    • 2010
    • Chapter

    A Contingency Theory of Leadership

    By: Jay W. Lorsch
    The idea of a contingency theory of leadership is not novel. In the 1960s several scholars conducted research and proposed such an approach arguing that the style of leadership that would be most effective depended upon the situation (Fiedler, Tannenbaum and Schmidt,... View Details
    Keywords: Leadership Style; Situation or Environment; Behavior; Theory
    Citation
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    Lorsch, Jay W. "A Contingency Theory of Leadership." Chap. 15 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana. Harvard Business Press, 2010.

      Reshmaan N. Hussam

      Reshmaan Hussam is an associate professor of business administration in the Business, Government and International Economy Unit, a Faculty Research Fellow at the National Bureau of Economic Research (NBER), and a faculty affiliate at the Abdul Latif Jameel Poverty... View Details

      • 2014
      • Article

      Unequality: Who Gets What and Why It Matters

      By: Michael I. Norton
      Who should get what, and what are the consequences? Economic inequality in the United States has been rising for decades, yet only recently have behavioral scientists explored two central questions surrounding the optimal level of inequality. First, what are the... View Details
      Keywords: Inequality; Ethics; Productivity; Gambling; Equality and Inequality; Fairness; Income; Performance Productivity; United States
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      Norton, Michael I. "Unequality: Who Gets What and Why It Matters." Policy Insights from the Behavioral and Brain Sciences 1, no. 1 (2014): 151–155.

        Aurora Turek

        Aurora Turek is a PhD candidate in the Organizational Behavior program at Harvard Business School. Her research focuses on the future of work. In particular, she studies how flexible work practices - like remote and hybrid work - emerge and the implications of these... View Details
        • Research Summary

        "I Read Playboy for the Articles": Justifying and Rationalizing Questionable Preferences

        When people behave in ways that might appear selfish, prejudiced or perverted, they engage a host of strategies designed to justify questionable behavior with rational excuses: “I hired my son because he’s more qualified.” “I promoted Ashley... View Details
        • 16 Feb 2011
        • Working Paper Summaries

        Naivete and Cynicism in Negotiations and Other Competitive Contexts

        Keywords: by Chia-Jung Tsay, Lisa L. Shu & Max H. Bazerman

          Kai Krautter

          Kai is a PhD student in the Organizational Behavior Unit at the Harvard Business School. His research focuses on the challenges people experience in maintaining their passion over time, and “flextraversion,” which he defines as the ability to adapt one’s levels of... View Details
          • July 20, 2016
          • Article

          To Increase Sales, Get Customers to Commit a Little at a Time

          By: Frank V. Cespedes and David Hoffeld
          This article discusses what behavioral research does and does not tell us about factors that aid the "closing" of a sales call. View Details
          Keywords: Research; Consumer Behavior; Sales
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          Cespedes, Frank V., and David Hoffeld. "To Increase Sales, Get Customers to Commit a Little at a Time." Harvard Business Review (website) (July 20, 2016).
          • 12 Dec 2019
          • Research & Ideas

          How to Turn Down the Boil on Group Conflict

          Even as polarized political discussion appears to have frozen the possibility of compromise, new research suggests that divided sides can come together on many issues to make decisions. “Our research finds that inaccurate beliefs really drive behavior and contribute to... View Details
          Keywords: by Michael Blanding

            John T. Gourville

            John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

            Keywords: agribusiness; biotechnology; consumer products; health care; high technology; medical supplies; pharmaceuticals; retailing
            • October 2009
            • Article

            A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

            By: Chia-Jung Tsay and Max Bazerman
            Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
            Keywords: Decision Making; Negotiation; Perspective; Ethics; Emotions; Perception; Relationships; Management Practices and Processes; Training; Behavior
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            Tsay, Chia-Jung, and Max Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Negotiation Journal 25, no. 4 (October 2009): 467–480.

              Amit Goldenberg

              Amit Goldenberg is an assistant professor in the Negotiation Organization & Markets unit, an affiliate with Harvard’s View Details

                Claire Shi

                Claire Shi is a doctoral student in Business Economics at Harvard Business School. Her research interests are in behavioral and household finance. She graduated from Harvard College with an A.B. in Applied Mathematics in 2021. For more information, please visit her... View Details
                • 2009
                • Working Paper

                A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

                By: Chia-Jung Tsay and Max H. Bazerman
                Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
                Keywords: Decision Making; Ethics; Negotiation; Behavior; Cognition and Thinking; Emotions
                Citation
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                Tsay, Chia-Jung, and Max H. Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Harvard Business School Working Paper, No. 10-002, July 2009.

                  Christian Kaps

                  Christian Kaps is an Assistant Professor of business administration in the Technology and Operations Management (TOM) Unit at Harvard Business School. Kaps' research focuses on emerging topics in renewable electricity generation and storage - notably how new... View Details

                  • March 2015
                  • Case

                  Tim Keller at Katzenbach Partners LLC (A) (Abridged)

                  By: Boris Groysberg and James Weber
                  Tracks the first six months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details
                  Keywords: Interpersonal Relations; Organization Behavior; Superior & Subordinate; Managing Projects; Informal Organization; Consulting; Professional Services; Leadership; Work-Life Balance; Decision Choices and Conditions; Organizations; Rank and Position; Product Development; Service Industry; Consulting Industry
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                  Groysberg, Boris, and James Weber. "Tim Keller at Katzenbach Partners LLC (A) (Abridged)." Harvard Business School Case 415-070, March 2015.
                  • November 2007
                  • Article

                  Measuring Consumer and Competitive Impact with Elasticity Decompositions

                  Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
                  Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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                  Steenburgh, Thomas J. "Measuring Consumer and Competitive Impact with Elasticity Decompositions." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 636–646.
                  • February 2016
                  • Case

                  Express Scripts: Promoting Prescription Drug Home Delivery (A)

                  By: John Beshears, Patrick Rooney and Jenny Sanford
                  The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
                  Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Health Care and Treatment; Order Taking and Fulfillment; Compensation and Benefits; Pharmaceutical Industry
                  Citation
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                  Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (A)." Harvard Business School Case 916-026, February 2016.
                  • 2016
                  • Chapter

                  Dishonesty Explained: What Leads Moral People To Act Immorally

                  By: F. Gino and D. Ariely
                  The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of... View Details
                  Keywords: Behavior; Ethics; Organizations; Attitudes; Financial Crisis
                  Citation
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                  Related
                  Gino, F., and D. Ariely. "Dishonesty Explained: What Leads Moral People To Act Immorally." In The Social Psychology of Good and Evil. 2nd ed. Edited by Arthur G. Miller. New York: Guilford Press, 2016.
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