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Show Results For
- All HBS Web
(4,380)
- People (13)
- News (1,154)
- Research (2,491)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,839)
- spring 1995
- Article
Mark-to-Market Accounting for Banks and Thrifts: Lessons from the Danish Experience
By: Victor L Bernard, Robert C. Merton and Krishna G. Palepu
Bernard, Victor L., Robert C. Merton, and Krishna G. Palepu. "Mark-to-Market Accounting for Banks and Thrifts: Lessons from the Danish Experience." Journal of Accounting Research 33, no. 1 (spring 1995): 1–32.
- Article
To Fix Our Banks We Must Go Back to the 70s
By: Amar Bhide
Bhide, Amar. "To Fix Our Banks We Must Go Back to the 70s." Financial Times (January 10, 2011), 11.
- 15 Mar 2008
- News
Run on Big Wall St. Bank Spurs Rescue Backed by U.S.
- 15 Mar 2021
- Blog Post
Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza
reality by recording and releasing her first single, March Eleven, on all music streaming platforms and she also launched the next phase of her career in banking. You may be surprised to see someone both recording music and working in View Details
- 11 Feb 2011
- Working Paper Summaries
Leviathan as a Minority Shareholder: A Study of Equity Purchases by the Brazilian National Development Bank (BNDES), 1995-2003
Keywords: by Sergio G. Lazzarini & Aldo Musacchio
- 27 May 1992
- Lecture
Banks in the Board Room: The American Versus Japanese and German Experiences
By: W. Carl Kester
- August 1999
- Article
Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking
By: F. Frei and P. Harker
Frei, F., and P. Harker. "Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking." Journal of Service Research 1, no. 4 (August 1999): 300–312.
- March 1981 (Revised February 1983)
- Background Note
Goals and Tools of U.S. Government Policy Toward American Banks Abroad
Wellons, Philip A. "Goals and Tools of U.S. Government Policy Toward American Banks Abroad." Harvard Business School Background Note 381-149, March 1981. (Revised February 1983.)
- January 2016
- Supplement
The Proposed Merger of M&T Bank and Hudson City Bancorp (B)
Scharfstein, David. "The Proposed Merger of M&T Bank and Hudson City Bancorp (B)." Harvard Business School Supplement 216-047, January 2016.
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Banking Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 1994
- Chapter
Financial System Reform in Poland: Lessons from Japan's Main Bank System
By: T. Hoshi, A. Kashyap and G. W. Loveman
Hoshi, T., A. Kashyap, and G. W. Loveman. "Financial System Reform in Poland: Lessons from Japan's Main Bank System." In The Japanese Main Bank System : Its Relevance for Developing and Transforming Economies, edited by M. Aoki and H. Patrick, 592–634. Oxford: Oxford University Press, 1994.
- 2001
- Chapter
Wit Capital: Evolution of the Online Investment Bank (A) and (B)
By: Roger Hallowell
Hallowell, Roger. "Wit Capital: Evolution of the Online Investment Bank (A) and (B)." In Internet Business Models: Text and Cases, edited by Thomas R. Eisenmann, 457–474. New York: McGraw-Hill/Irwin, 2001.
- 2012
- Article
Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
By: B. Staats and F. Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design-related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Motivation; Productivity; Specialization; Variety; Work Fragmentation; Boundaries; Performance Productivity; Organizations; Research; Strategy; Motivation and Incentives; Opportunities; Market Transactions; Resource Allocation; Performance; Goals and Objectives; Learning
Staats, B., and F. Gino. "Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank." Management Science 58, no. 6 (June 2012): 1141–1159.
- January 2002 (Revised February 2002)
- Case
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
- May 1999
- Article
Banks and Entrepreneurs in Porfirian Mexico: Inside Exploitation or Sound Business Strategy?
By: Noel Maurer
Maurer, Noel. "Banks and Entrepreneurs in Porfirian Mexico: Inside Exploitation or Sound Business Strategy?" Journal of Latin American Studies 31, no. 2 (May 1999).
- 30 Aug 2012
- Working Paper Summaries