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(4,379)
- People (13)
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- Faculty Publications (1,842)
Show Results For
- All HBS Web
(4,379)
- People (13)
- News (1,153)
- Research (2,492)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,842)
- January 2016 (Revised January 2017)
- Case
The Proposed Merger of M&T Bank and Hudson City Bancorp (A)
By: David Scharfstein and Joel Heilprin
Scharfstein, David, and Joel Heilprin. "The Proposed Merger of M&T Bank and Hudson City Bancorp (A)." Harvard Business School Case 216-046, January 2016. (Revised January 2017.)
- 24 Apr 2014
- News
Founding a bone marrow donor bank that saves thousands of lives
Peter Harf (MBA 1974) transformed Joh. A. Benckiser SE, a small, privately held German company into a global powerhouse, but it’s his cofounding of Delete Blood Cancer DKMS that he considers his most important role. Since 1991, the nonprofit has helped more than 40,000... View Details
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Banking Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 1994
- Chapter
Financial System Reform in Poland: Lessons from Japan's Main Bank System
By: T. Hoshi, A. Kashyap and G. W. Loveman
Hoshi, T., A. Kashyap, and G. W. Loveman. "Financial System Reform in Poland: Lessons from Japan's Main Bank System." In The Japanese Main Bank System : Its Relevance for Developing and Transforming Economies, edited by M. Aoki and H. Patrick, 592–634. Oxford: Oxford University Press, 1994.
- 2001
- Chapter
Wit Capital: Evolution of the Online Investment Bank (A) and (B)
By: Roger Hallowell
Hallowell, Roger. "Wit Capital: Evolution of the Online Investment Bank (A) and (B)." In Internet Business Models: Text and Cases, edited by Thomas R. Eisenmann, 457–474. New York: McGraw-Hill/Irwin, 2001.
- 2012
- Article
Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
By: B. Staats and F. Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design-related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Motivation; Productivity; Specialization; Variety; Work Fragmentation; Boundaries; Performance Productivity; Organizations; Research; Strategy; Motivation and Incentives; Opportunities; Market Transactions; Resource Allocation; Performance; Goals and Objectives; Learning
Staats, B., and F. Gino. "Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank." Management Science 58, no. 6 (June 2012): 1141–1159.
- January 2002 (Revised February 2002)
- Case
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
- Research Summary
Overview
By: Mark L. Egan
When considering how households make investment decisions, Professor Egan became intrigued by the question, “What makes a bank ‘special’ when compared to other lending institutions?” Focusing on empirical industrial organization with applications to finance and... View Details
- May 1999
- Article
Banks and Entrepreneurs in Porfirian Mexico: Inside Exploitation or Sound Business Strategy?
By: Noel Maurer
Maurer, Noel. "Banks and Entrepreneurs in Porfirian Mexico: Inside Exploitation or Sound Business Strategy?" Journal of Latin American Studies 31, no. 2 (May 1999).
- spring 1973
- Article
Management of Commercial Bank Government Security Portfolios: An Optimization Approach Under Uncertainty
By: D. B. Crane and Stephen P. Bradley
Crane, D. B., and Stephen P. Bradley. "Management of Commercial Bank Government Security Portfolios: An Optimization Approach Under Uncertainty." Journal of Bank Research 4, no. 1 (spring 1973).
- October 2014 (Revised June 2016)
- Case
Barclays Bank, 2008
By: Lucy White, Steve Burn-Murdoch and Jerome Lenhardt
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the... View Details
Keywords: Government And Business; Option Contract; Corporate Finance; Bank Capital; Bank Regulation; Finance; Banking Industry; Europe; North and Central America
White, Lucy, Steve Burn-Murdoch, and Jerome Lenhardt. "Barclays Bank, 2008." Harvard Business School Case 215-027, October 2014. (Revised June 2016.)
- May 2014
- Supplement
Barclays Bank, 2008 - courseware
By: Lucy White
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the... View Details
- August 1999
- Article
Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking
By: F. Frei and P. Harker
Frei, F., and P. Harker. "Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking." Journal of Service Research 1, no. 4 (August 1999): 300–312.
- 11 Feb 2011
- Working Paper Summaries
Leviathan as a Minority Shareholder: A Study of Equity Purchases by the Brazilian National Development Bank (BNDES), 1995-2003
Keywords: by Sergio G. Lazzarini & Aldo Musacchio
- March 1992 (Revised September 1995)
- Background Note
Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions." Harvard Business School Background Note 192-112, March 1992. (Revised September 1995.)
- Article
The Collapse of First Executive Corporation: Junk Bonds, Adverse Publicity, and the Run on the Bank Phenomenon
By: S. C. Gilson, H. DeAngelo and L. DeAngelo
In April 1991, regulators seized the major subsidiaries of First Executive Corporation (FE), an insurer that invested heavily in junk bonds. During the junk bond market turmoil of 1989–1990, adverse publicity fueled a bank run at FE, forcing a $4 billion portfolio... View Details
Gilson, S. C., H. DeAngelo, and L. DeAngelo. "The Collapse of First Executive Corporation: Junk Bonds, Adverse Publicity, and the Run on the Bank Phenomenon." Journal of Financial Economics 36, no. 3 (December 1994): 287–336.
- November 2012 (Revised September 2013)
- Case
Barclays Bank, 2008
By: Lucy White, Steve Burn-Murdoch and Jerome Lenhardt
In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the... View Details
Keywords: Government And Business; Option Contract; Corporate Finance; Bank Capital; Bank Regulation; Finance; Banking Industry; Europe; North and Central America
White, Lucy, Steve Burn-Murdoch, and Jerome Lenhardt. "Barclays Bank, 2008." Harvard Business School Case 213-073, November 2012. (Revised September 2013.)
- 2011
- Working Paper
Leviathan as a Minority Shareholder: A Study of Equity Purchases by the Brazilian National Development Bank (BNDES), 1995-2003
By: Sergio G. Lazzarini and Aldo Musacchio
There is a growing literature comparing the performance of private vs. state-owned companies. Yet, there is little work examining the effects of having the government as a minority shareholder of private companies. We conduct such a study using data for 296 publicly... View Details
Keywords: Investment; Ownership Stake; State Ownership; Private Ownership; Performance Evaluation; Business and Government Relations; Business and Shareholder Relations; Banking Industry; Brazil
Lazzarini, Sergio G., and Aldo Musacchio. "Leviathan as a Minority Shareholder: A Study of Equity Purchases by the Brazilian National Development Bank (BNDES), 1995-2003." Harvard Business School Working Paper, No. 11-073, January 2011. (**Winner of the Prize for the Best Paper Presented at the Strategic Management Society Special Conference, Rio de Janeiro, 2011.)