Agreements and Arrangements - Publications - Faculty & Research

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials for a course in service... View Details

Keywords: Re: James L. Heskett

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

personal lives, but they often need the help of well-managed social institutions to succeed. Leaders have several structural devices they can use to promote this balance. For example, they can balance financial and symbolic rewards for... View Details

Keywords: by Paul Lawrence & Nitin Nohria

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FAQ - Alumni

are not legally binding. If your pledge is legally binding, the gift intention agreement will include the following language (or similar): “It is my intention that the Agreement shall create obligations that... View Details

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

outsource at the right price. 4. Delegate authority to someone who will follow through on the threat The time, energy, and resources that you devote to reaching agreement can suggest that you're desperate... View Details

Keywords: by Deepak Malhotra

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

benefits you can provide and by emphasizing the damage that might result from an impasse. This technique can be particularly useful when a stalemate looms large and alternatives to View Details

Keywords: by Deepak Malhotra

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General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Durr & Company, 1874. Herbert H. Lehman Papers, Rare Book and Manuscript Library, Columbia University Library. The Lehmans often received payment for goods in their general store in the form of cotton—an View Details

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

importance of knowledge transfer, and even arrange for them to go overseas to learn," Su said in the case. The Chinese Way "One of the lessons I take away from this case is that to do China, you... View Details

Keywords: by Maggie Starvish; Food & Beverage

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

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Hiring International Students

Hire Talent Hiring International Students Hire Talent Hiring International Students International students are an extraordinary addition to any company. At HBS they represent over a third of the MBA population and come from more than 70... View Details

27 Apr 2021
Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

really paying attention to. It turns out from our research, it matters a lot.” Going beyond the term sheet McDonald, along with Columbia University’s Dan Wang and Emily Cox Pahnke from the University of Washington, examined 71,624 funding... View Details

Keywords: by Rachel Layne

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

are required—some additional rules and steps should be implemented. For example, for managers to make arrangements in advance and make sure everyone is present at that day in... View Details

Keywords: by James Heskett

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

more than 30,000 emails sent among colleagues experimenting with various work arrangements during the COVID pandemic in 2020. He teamed with Tarun Khanna, the Jorge Paulo Lemann Professor at HBS, HBS doctoral student Kyle Schirmann, View Details

Keywords: by Ben Rand

01 Jun 2023
News

Curb Appeal

Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

02 Apr 2020
What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

simple guideline, that every 10 years or so, expect a major disruption. So you need 6 months cash on hand to weather it.” Larry recommended contingency planning. As he put it, “Operational contingency plans are unlikely to be helpful. But financial contingency View Details

Keywords: by James Heskett

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done... View Details

Keywords: by Joseph L. Bower

01 Jun 2024
News

Alumni Achievement Awards 2024

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details

09 Jun 2008
Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

right. These firms have established patent licensing units, which have frequently been successful in extracting license agreements and/or past royalties from smaller rivals. For instance, Texas Instruments has in recent years netted close... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

18 Feb 2020
Blog Post

A Vision of Love@HBS in 2020

personal and professional lives amid constant change. Despite the distance, we did our best to grow our careers and our relationship while aligning our paths to finally meet in the same place. That place... View Details

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Interviewing - Alumni

that person. Thank You Email After Interview: Dear Mr. Bolletaris, Thank you for providing me with an excellent introduction to Alpha Galactic. I thoroughly enjoyed meeting you and learning more about the Manager of Marketing position.... View Details

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Generative AI - Alumni

Careers Generative AI Careers Generative AI In today's dynamic job market, Generative Artificial Intelligence (GenAI) stands out as a powerful ally for job seekers, offering personalized insights into industry trends and crafting... View Details

Publications