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  • February 2021
  • Case

Threadless: The Renewal of an Online Community

By: Shane Greenstein, Karim Lakhani and Christian Godwin
Threadless, an online apparel company and artist community which Jake Nickell founded in 2000, continued to maintain its status as a top company in the online apparel industry during its second decade. From 2010 to 2020, Threadless continued to operate its... View Details
Keywords: Business Model; Decision Making; Entrepreneurship; Innovation and Invention; Leading Change; Management; Marketing; Product Launch; Operations; Supply Chain; Distribution; Networks; Sales; Strategy; Adaptation; Information Technology; Applications and Software; Digital Platforms; Apparel and Accessories Industry; Technology Industry; North America
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  • October 2014
  • Supplement

Quiet Logistics (B)

By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details
Keywords: Strategy Execution; Strategic Uncertainties; Managing Growth; Disruptive Change; Robotics; Disruptive Technologies; Managing Start-ups; Management Control Systems; Performance Measurement; Business Growth and Maturation; Disruption; Entrepreneurship; Disruptive Innovation; Crisis Management; Risk Management; Organizational Change and Adaptation; Business Strategy; Competitive Strategy; E-commerce; Distribution Industry; Technology Industry; United States
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  • 15 Mar 2016
  • First Look

March 15, 2016

Case 516-059 Ocado In 2015, U.K.–based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a... View Details
  • April 2020
  • Background Note

U.S. Food Retail During the Pandemic: March 2020

By: José B. Alvarez and Natalie Kindred
This note, written in late March 2020 and mainly U.S. focused, looks at the unfolding impact of the coronavirus pandemic on food retailers and their suppliers. It allows student to consider the challenges facing food retail executives as they navigate urgent supply... View Details
Keywords: Coronavirus Pandemic; Risk and Uncertainty; Risk Management; Food; Supply Chain; Consumer Behavior; Demand and Consumers; Trade; Crisis Management; Health Pandemics; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
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  • 20 Nov 2007
  • Working Paper Summaries

The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta

Keywords: by Michael I. Norton & Leonard Lee; Retail
  • October 2019
  • Case

Agility Africa

By: Juan Alcacer, Caroline M. Elkins and Esel Çekin
This case illustrates the challenge and opportunities that firms face when developing and executing new business models in high-risk, low-infrastructure, low-trust countries. It features a global logistics group, Agility, that aimed to become the leader in supplying... View Details
Keywords: Strategy; Business Model; Innovation and Invention; Expansion; Emerging Markets; Decision Choices and Conditions; Real Estate Industry; Distribution Industry; Africa
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  • Web

Hiring Organizations

Capitalize VC Career.io Carenostics CarMax Carnot Labs, Inc. Carry1st Castle Hook Partners LP Castro Electrical Services Catalio Capital Management CBC Group CBM Holdings LLC CBRE Investment Management Celeste Celonis Centerview Partners Central Storage & View Details
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

Walmart, which had entered the organic space. By 2017, Whole Foods had started closing stores. Turning data into customer value Amazon, by contrast, had always been about low costs and efficiency, pursuing a frugal focus and rigorous performance measurement in its... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

jibe with customer demand. "Instead of going into the venture with a broad hypothesis, they commit in ways that don't allow them to change," Ghosh says. He cites as an example the failed dot-com-era grocer Webvan, which bought View Details
Keywords: by Carmen Nobel
  • 01 Dec 2023
  • News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

School. [4 ] At the end of the Civil War, cotton in Lehman, Durr & Co.’s warehouse was purposefully set fire in order to prevent Union troops from acquiring the supply. [5 ] Louis R. Ehrich, “In Memory of Mayer Lehman,” In Memoriam, Mayer... View Details
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

workers to select and manage products in its warehouses. By the middle of 2021, US Foods, which employs about 26,000 workers, had 1,000 unfilled driving and warehouse positions. "You’re saying you might be a truck driver for a while, but... View Details
Keywords: by Pamela Reynolds
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

is measured in other units. For example, the capacity of a warehouse or vehicle would be measured by space provided, while memory storage would be measured by megabytes supplied. In these situations, the manager would calculate the... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • Web

Business Fundamentals Course - CORe | HBS Online

problems—from performing A/B testing on a website to using sampling to check warehouse inventory. Highlights Learn about the basics of population sampling. Start with the question you are trying to answer first before determining what... View Details
  • Fast Answer

Resources for Investment Management and Financial Analysis

a warehouse of financial, accounting, banking, economics, management, marketing, and public policy databases accessible through a single Web-based interface.   Industry Research reports Geographically focused trends and data  ... View Details
  • 01 Jun 2023
  • News

Buy Big, Sell Small

ApnaKlub—which leases warehouse space and trucks—sources the requested products from brand-name manufacturers and distributes them to the wholesalers, who deliver within a reliable time frame. “We leverage technology to bring our... View Details
Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade
  • 16 Oct 2015
  • Blog Post

HBS and the Arts

company.  I applied my newfound knowledge on process flow to help senior staff redraft their procedures for receiving incoming property, among several other key operations. I worked to understand the existing process by shadowing and interviewing View Details
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

communicating with warehouse computers, which in turn directly communicate with manufacturer computers, and, again in the chain, manufacturers' computers directly communicate with their supplier computers. In addition,... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • Web

Online Business Analytics Course | HBS Online

warehouse inventory.” Dates & Eligibility No current course offerings for this selection. Starting Aug 06 8 Weeks $1,850 + applicable international taxes Payment deadline July 31 View weekly calendar Enroll Now Starting Sep 24 8 Weeks... View Details
  • 01 Jul 2015
  • Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

fresh milk to single-product producers, most of which are limited liability cooperatives of farmers, and most of whom outsource the maturation process to warehouse operators. Before it hits store shelves, cheese is matured for 18, 24, 30,... View Details
Keywords: by Carmen Nobel; Banking; Food & Beverage