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- All HBS Web
(912)
- People (7)
- News (417)
- Research (222)
- Events (2)
- Multimedia (2)
- Faculty Publications (46)
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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 22 Nov 2006
- Research & Ideas
CEO Succession: The Case at Ford
Jim. Q: Now, Bill Ford has just put the brakes on his ride as CEO of Ford Motor Company and handed the wheel over to Alan Mulally, who's a veteran of Boeing. How common is it these days, Joe, for companies to turn to outsiders for the CEO chair? A: Actually, it's... View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
[This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 28 Jan 2008
- Research & Ideas
Billions of Entrepreneurs in China and India
Foreign Policy, July-August 2003], I became so fascinated with China that I began to travel extensively there. In the course of writing this book I spent time with all sorts of people in better and the less... View Details
Keywords: by Martha Lagace
- 14 Mar 2018
- Research & Ideas
Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt
challenge of counting backwards from 2027 by 17s. The test was conducted in front of a panel of judges, who were instructed not to smile. The researchers collected saliva samples from the women seven times throughout the experiment in... View Details
Keywords: by Carmen Nobel
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or together, a new study from Harvard... View Details
Keywords: by Kristen Senz
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
about gender and race or perceptions about age and class. Indeed, vast research shows that certain groups, such as women and African Americans, have a tougher time getting ahead. Yet Huang argues that we can’t let other people’s... View Details
Keywords: by Dina Gerdeman
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- July 2014 (Revised November 2015)
- Case
American Airlines in 2011
By: Willy Shih
The American Airlines in 2011 case was developed to provide a setting for the comparative analysis of two very different business models in the U.S. domestic airline industry—the network carrier and the low cost carrier (LCC). These models offer very different value... View Details
Keywords: American Airlines; Network Carrier; Low-cost Carrier; LCC; Business Model; Organizational Change and Adaptation; Competition; Competitive Strategy; Disruption; Travel Industry; Travel Industry; Travel Industry; United States
Shih, Willy. "American Airlines in 2011." Harvard Business School Case 615-009, July 2014. (Revised November 2015.)
- 02 Aug 2016
- First Look
August 2, 2016
attention is allocated, and how that attention is allocated. Using click-stream data for thousands of U.S. households, we assess if and how attention allocation on each dimension changed between 2008 and 2013, a time of large increases in... View Details
Keywords: Sean Silverthorne
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
Ambitious New Year’s resolutions often end in disappointment. So instead of setting unrealistic goals in 2022, business leaders should consider making smaller, simpler changes—and they just might see better results, says Harvard Business School Professor Hirotaka... View Details
Keywords: by Kristen Senz
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
could even argue that the main difference between the two acts is merely the timing of the gift: Tips follow the rendering of a service, whereas bribes precede it." Torfason says the link between tipping and bribing may come in part... View Details
Keywords: by Dina Gerdeman
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
retailer through a mobile device search, making a trip to the other store would involve time and travel costs many of them don’t want to bother with. But given that these consumers have evidence of the... View Details
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
work, Kerr found that immigrants tend to cluster in particular industries—Vietnamese manicurists, Korean dry cleaners, Haitian cab drivers—making it easier for new arrivals to learn how to launch businesses of their own. On the more negative side, it could be that... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details
Keywords: by Carmen Nobel
- 04 Feb 2002
- Research & Ideas
How To Do Business in Islamic Countries
Islamic finance and an emeritus professor of investment banking at Harvard Business School. Hayes, who continues to travel regularly to Islamic countries for research and consulting, offered advice to HBS students on January 23 as part of... View Details
Keywords: by Martha Lagace
- 12 Jan 2010
- First Look
First Look: Jan. 12
supporting country organizations in Syria, Turkey, Jordan, Palestine, and Israel. If completed, it would eventually extend to encompass Abraham's travels to and from Egypt, Iraq, and Saudi Arabia. With the endorsement of the U.N.'s... View Details
Keywords: Martha Lagace
- 27 Feb 2007
- First Look
First Look: February 27, 2007
in the world. But now the end seemed close. Was there a way to save eDonkey? Was it time for Yagan to get out? He had little time to figure out his next move. Purchase this case:... View Details
Keywords: Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
happens. In a short time it’s not possible to do everything, so there are a few things companies can focus on. First, in a remote world, it’s very important to not only communicate synchronously on Skype or Zoom, but asynchronously,... View Details
Keywords: by Dina Gerdeman
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
sufficiently motivated group of commandos) could knock the canal out for at least a year. Sabotage would be harder during wartime, of course—the only battle during World War II that would have been affected by adding 17 days of additional View Details