speech - Publications - Faculty & Research

12 May 2021
Book

The Hard Truth About Being a CEO

as a speaker representing the company, or helping you find an advisory or board position. “Or it could be more informal, by giving you recognition in a speech in front of your peers, or in an all-staff email. Those are the little things... View Details

Keywords: by Michael Blanding

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

theory, Zhu and Greenstein took a database of terms developed by University of Chicago economists Matthew Gentzkow and Jesse Shapiro to examine newspaper bias. Gentzkow and Shapiro studied speeches in the 2005 Congressional Record to... View Details

Keywords: by Michael Blanding; Publishing

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the... View Details

Keywords: by Kristen Senz

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

and slavery, which is quite unusual for someone at this stage. And my father only had a third grade education and what passed for third grade education for an African American child in South Carolina, between 1906 to 1909. But he was self-taught. He had immaculate... View Details

Keywords: by Staff; Pharmaceutical

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

learning algorithm, natural-language-processing software to analyze the speed dating conversations. For the third study, armed with their algorithm, they examined data from a 2013 Stanford speed dating study called Detecting friendly, flirtatious, awkward and assertive... View Details

Keywords: by Rachel Layne

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

domains. Studies have found that viewing photos of famous female leaders or reading about women in their intended career field empowered women to: Give longer, better speeches that are equal in length to those of male peers. Eliminate... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

determination and stamina--five speeches a day--and the size of his crowds impressed ordinary voters watching on television much more than Clinton's barrage of paid ads. The pundits questioned whether enthusiasm would convert into votes.... View Details

Keywords: by John A. Quelch

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

in which you invest. An organization's norms and values aren't formed through speeches but through actions and team learning. Strong cultures have teeth. They are much more than slogans and empty promises. Some organizations choose to... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

06 Nov 2008
Op-Ed

Selling Out The American Dream

been hijacked in countless political speeches from an embodiment of America's core values into a crass appeal to materialism and easy gratification. Right-wing politicians touting the American Dream consistently advocate lower taxes. The... View Details

Keywords: by John Quelch

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

the necessary behavioral changes. Poor communication. A change initiative is like the start of a marathon: change will be occurring rapidly in some units, whereas in others it won't even have gotten under way. Change leaders need to be prepared to give the same View Details

Keywords: by Nick Morgan

2017
Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent

I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details

Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets

Citation

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01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

long-term effort for us," he said. "Starting this month, my own speech will simply be in English." All workers were required to take a two-hour 200-question test to assess their reading and listening comprehension of... View Details

Keywords: by Kim Girard

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

announced that it would not accept the donation until Disney went further to back up its commitments. Pundits, including at least one investment analyst, dubbed the effort, “a day too late.” And DeSantis began repeatedly characterizing Disney in his public View Details

Keywords: by James Heskett

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

well-documented by law enforcement groups, advocacy organizations, and public surveys in the United States since COVID-19 upended the world in 2020. In March of 2020, then-President Donald Trump dubbed COVID-19 “the Chinese virus” in a View Details

Keywords: by Pamela Reynolds; Technology; Travel

21 Feb 2005
Op-Ed

Is Business Management a Profession?

business schools in the early decades of their existence. For example, in a speech titled "The Social Significance of Business," delivered at Stanford University's School of Business shortly after its founding in 1925 (and... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

In a much admired and debated speech given at the World Economic Forum in Davos last January, Bill Gates said that many of the world's biggest problems cannot be fixed by philanthropy, but instead require free-market... View Details

Keywords: by Nancy Koehn

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

about $1 billion on job-retraining, according to The Economist.) The creation of a 2-track world. As microcredit pioneer Muhammad Yunus put it in his speech accepting the 2006 Nobel Peace Prize, if globalization "is a free-for-all... View Details

Keywords: by Martha Lagace

22 Jul 2019
Book

How to Be a Digital Platform Leader

Potentially restricting free speech is anathema to many of the users as well as many people inside the company. It is a wrenching problem. If you look at Twitter, YouTube, and Facebook, the three biggest platforms where this has become a... View Details