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  • All HBS Web  (1,956)
    • People  (1)
    • News  (252)
    • Research  (1,481)
    • Events  (5)
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  • All HBS Web  (1,956)
    • People  (1)
    • News  (252)
    • Research  (1,481)
    • Events  (5)
    • Multimedia  (16)
  • Faculty Publications  (890)
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  • 01 Feb 2002
  • News

It's academic. (Not!)

Brookline with their five children, who range in age from one to nine. When asked about outside interests, Wasserman smiles and gives a one-word response: "Kids." Arriving on campus at 8 a.m. and returning home for dinner at 5:30, his View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2003
  • News

Alumni Bookshelf

How to Grow When Markets Don't by Adrian Slywotzky (MBA '80) and Richard Wise (Warner Books) Slywotzky brings his expertise in global strategy consulting to his sixth book, which examines the difficulties of sustainable growth and offers... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Oct 2001
  • News

HBS Press Books in Brief

what loyalty means or how to build it. Reichheld, author of the 1996 bestseller The Loyalty Effect, outlines six principles of loyalty that can make the Internet a hospitable and highly profitable place for businesses to succeed. 20/20 Foresight: Crafting View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 01 Sep 2014
  • News

Book Review: Getting Beyond Yes

The Choices, Systems, and Behaviors that Drive Effective Selling, Frank V. Cespedes laments the fact that sales and strategy rarely make a joint and complementary appearance in MBA classrooms or academic... View Details
Keywords: Maureen Harmon; faculty research; faculty books
  • 01 Jun 2004
  • News

Download This

Downloading music from the Internet doesn’t kill CD sales after all, concludes a surprising new study by HBS associate professor Felix Oberholzer-Gee and Associate Professor Koleman Strumpf of the University of North Carolina at Chapel... View Details
Keywords: file sharing; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Dec 2014
  • News

In My Humble Opinion: Vittorio Colao (MBA 1990)

As CEO of the London-based telecom Vodafone Group, Vittorio Colao (MBA 1990) has led a series of headline-grabbing acquisitions and divestitures, from the company’s $1.7 billion purchase of British multinational telecom Cable & Wireless to its View Details
Keywords: Julia Hanna; technology; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2012
  • News

Alumni Book Briefs

Kubacki (MBA 2000) (Wiley) The authors explain how competitive selling is as much a matter of politics, customer value, and strategy as it is a management science. Based on data from a comprehensive sales... View Details
Keywords: News, Library, Internet, and Other Services; Information; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Jun 2003
  • News

Hopping to It

period when sales are down sharply.” He’s also undergone a personal makeover, hitting the gym to shed fifty pounds, shaving his beard, and becoming more homebody than homeboy, enjoying domestic life with his wife and one–year–old... View Details
Keywords: Arista; LA Reid; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jun 2016
  • News

Ink

Future-proof Handling his first consulting job after years of experience in accounting and academics, Vijay “VG” Govindarajan (MBA 1976, DBA 1978) sat down to sketch out a strategy for his client. Literally written on the back of an... View Details
  • 04 Nov 2016
  • News

The Competitiveness of Lost Causes

existing strengths and capitalize on those,” advises Duch, who is currently applying that strategy to the challenge of helping rural farmers in Haiti sell their produce directly on world markets. Since joining the World Bank in 2013, Duch... View Details
Keywords: Deborah Blagg
  • 01 Oct 1997
  • News

After 27 Years at HBS, Shapiro Shifts Professional Focus

Benson P. ("Ben") Shapiro, the School's former Malcolm P. McNair Professor of Marketing, has left full-time teaching at HBS to concentrate on research, writing, public speaking, and consulting. A well-known authority on marketing strategy... View Details
  • 01 Dec 2018
  • News

Evergreen Business

this seasonal side business, where 99 percent of his customers leave with a tree—a sales rate few retailers can imagine. “Plus it’s Christmas, so everyone’s in a great mood.” View Details
Keywords: Jen McFarland Flint
  • 24 Jul 2018
  • News

How Amy Hood Won Back Wall Street and Helped Reboot Microsoft

Hood needed to correct missteps made on Ballmer’s watch. First up: the $9.5 billion Nokia deal. Less than a year after closing, it was foundering and had missed Hood’s initial forecast for sales and savings. “Once the forecast failed to... View Details
  • 09 Jan 2019
  • News

Why New England Needs New Ideas

foster economic prosperity. The trio offers the anecdote of Isaac Merritt Singer, a Charlestown-based printing machinery maker who became a sewing machine magnate thanks to a smart business model, a strategic sales approach, and... View Details
Keywords: New England
  • 01 Sep 2015
  • News

Case Study: Golden Ticket

platform of options beyond ticketing, including licensed merchandise sales and CRM for sporting events and dedicated event feeds that will ping relatives and friends about upcoming games and recitals. Expansion is a question of dimension:... View Details
  • 01 Mar 2004
  • News

Toy Story

developers that couldn’t play by the discounters’ strict rules had fewer sales channels. With all the fun that toys bring to kids, the business is characterized by copycats, empty piggy banks, and aggressive competition that might make a... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 15 Nov 2016
  • News

Field Course Helps Nascent Entrepreneurs Connect with Customers

Entrepreneurial Sales and Marketing (ESM), a field course that debuted in spring 2016. “To a greater degree than in established firms, marketing and selling in entrepreneurial ventures are linked to product development and View Details
  • 01 Jun 2016
  • News

Prima Datarina

and more experimental pieces, Boston Ballet has to sell tickets, which is easier to do for a Saturday showing of Cinderella, for example, than a Wednesday evening performance of contemporary works. To address that challenge—and engage a broader audience—Hodges turned... View Details
Keywords: Julia Hanna
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

had to undertake a complete transformation of how Merck operates," he said, outlining strategies that included stepping up resources devoted to scientific research and marketing, integrating divisions of the company, and heading off... View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 23 Jan 2017
  • News

The CEO Who is Perking Up Peet’s Coffee

In a profile of Peet’s Coffee CEO David Burwick (MBA 1989), the East Bay Times details the company’s growth under his watch: Since 2013, annual sales have jumped from $395 million to almost $800 million, 70 new locations have been added,... View Details
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