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  • August 1979 (Revised November 1996)
  • Background Note

Framework for Analyzing Work Groups

Presents a model for understanding the behavior and evolution of primary, stable work groups over time. Model describes contextual factors, design factors and emergent culture as determinants of group behavior and performance. In addition, describes emergent behavior,... View Details
Keywords: Analysis; Groups and Teams; Organizations
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  • 19 Jun 2015
  • Blog Post

What is the HBS Show?

The HBS Show began in 1974 with a handful of students, a few comedy sketches, song parodies, and one spotlight and now has transformed into a full-length Broadway style musical that is entirely written, directed, produced, and performed by HBS students. For the past... View Details
  • 15 Jan 2013
  • News

Nine Rules for Stifling Innovation

  • February 2002
  • Background Note

Mediating in the Wake of Disaster: The MIT Settlement

By: Michael A. Wheeler and Gillian Morris
In 1997, MIT freshman Scott Kruger died from alcohol poisoning after a ritual fraternity ceremony. His death sparked national controversy over the responsibility of universities for their students. For his parents, though, the pain was personal and almost solely... View Details
Keywords: Higher Education; Negotiation Deal; Moral Sensibility; Leadership; Situation or Environment; Framework; Legal Services Industry; Education Industry
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  • 07 May 2024
  • Cold Call Podcast

Lessons in Business Innovation from Legendary Restaurant elBulli

Keywords: Re: Michael I. Norton; Food & Beverage
  • 17 Sep 2013
  • News

The Simple Way to Leave Your Stress at Work

    Michael I. Norton

    Michael I. Norton is the Harold M. Brierley Professor of Business Administration at the Harvard Business School. He holds a B.A. in Psychology and English from Williams College and a Ph.D. in Psychology from Princeton University. Prior to joining HBS, Professor... View Details

    Keywords: advertising; consumer products; e-commerce industry; marketing industry; nonprofit industry
    • 23 Sep 2021
    • News

    Eight Ways to Totally Reboot Your Commute

    • 17 Feb 2020
    • News

    Why Don’t Women Promote Themselves?

    • 02 Oct 2019
    • News

    What to Expect When You’re Expecting Gender-Reveal Backlash

    • 02 Jun 2020
    • News

    The pay-off for a prestigious college degree is smaller than you think

    • 05 Aug 2022
    • News

    Balancing Act: How to Succeed in the Age of Hybrid Working

    • 04 Jan 2020
    • News

    Wellbeing: Six Ways to Put a Smile Back on Your Face in 2020

    • May 2004 (Revised July 2004)
    • Case

    Clarence Saunders: The Comeback King

    By: Nitin Nohria and Bridget Gurtler
    Follows the rise and fall of the founder of the modern supermarket, Clarence Saunders. Prior to 1915, all staple shopping took place in the market or general store, where a clerk behind a counter pulled items from shelves for customers , measured them from a barrel, or... View Details
    Keywords: Inflation and Deflation; Mission and Purpose; Business Processes; Leadership; Consumer Behavior; Leadership Style; Advertising; Customer Relationship Management; Customer Value and Value Chain; Order Taking and Fulfillment
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    • 13 Jun 2014
    • Working Paper Summaries

    Handshaking Promotes Cooperative Dealmaking

    Keywords: by Juliana Schroeder, Jane Risen, Francesca Gino & Michael I. Norton
    • March–April 2023
    • Article

    You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way

    By: Lindy Greer, Francesca Gino and Robert Sutton
    The debate about the best way to lead has been raging for years: Should you empower your people and get out of their way, or take charge and push them to do great work? The answer, say the authors, is to do both. Their research shows that effective leaders routinely... View Details
    Keywords: Leadership Style; Groups and Teams; Organizational Structure
    Related
    • July 2022 (Revised August 2022)
    • Case

    Athletic Brewing Company: Crafting the U.S. Non-Alcoholic Beer Category

    By: Ayelet Israeli and Anne V. Wilson
    Athletic Brewing Company (“Athletic,” for short) was founded by Bill Shufelt and John Walker in 2017. In creating Athletic, Shufelt and Walker opened the first U.S. brewery and taproom fully devoted to the production of non-alcoholic (NA) craft beer. By 2021, Athletic... View Details
    Keywords: Advertising; Brands and Branding; Product Development; Product Marketing; Product Positioning; Product Launch; Product Design; Product; Competition; Marketing; Entrepreneurship; Growth Management; Cultural Entrepreneurship; Culture; Food and Beverage Industry; United States
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    • May–June 2025
    • Article

    What People Get Wrong About Psychological Safety

    By: Amy C. Edmondson and Michaela J. Kerrissey
    Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details
    Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication
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    • 07 Aug 2018
    • First Look

    New Research and Ideas, August 8, 2018

    August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, and inspiration. He transformed the field of negotiation, and he transformed my career. This... View Details
    Keywords: by Sean Silverthorne
    • Web

    HBS Working Knowledge – Harvard Business School Faculty Research

    Work Rituals Bring Teams Together and Create More Meaning by Michael Blanding 09 APR 2024 | Book From weekly lunch dates with colleagues to bedtime stories with children, we often rely on rituals to relax... View Details