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  • All HBS Web  (2,384)
    • People  (7)
    • News  (211)
    • Research  (1,910)
    • Events  (1)
    • Multimedia  (5)
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Show Results For

  • All HBS Web  (2,384)
    • People  (7)
    • News  (211)
    • Research  (1,910)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (1,549)
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  • 24 Apr 2014
  • News

Bringing a global perspective to corporate Australia

Peter Bohn (MBA 1998), managing director of the retail chain Diva in Eastern Europe, talks about the advantages of having a global business perspective. (Published April 2014) View Details
  • 01 Sep 2017
  • News

The Big Business of Returns

(illustration by Chris Philpot) Sources: (1) National Retail Federation; (2) Industry analyst Kurt Salmon; (3) Inbound Logistics; (4) B-Stock Solutions View Details
Keywords: Retail Trade; Retail Trade
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the... View Details
  • 01 Dec 2014
  • News

Rethinking the Fashion Beat

intersection of business, his trade, and fashion, his infatuation. He named it The Business of Fashion. It was perhaps a little obvious—and yet it was entirely novel. Fashion is an industry traditionally built on aspiration, not access,... View Details
Keywords: Alyssa Giacobbe; fashion; Retail Trade
  • 01 Sep 2003
  • News

Globalization Revisited

what firms make of it.” How global retailers enter local foreign markets — and then what they make of them — was the subject of “Globalization of Retailing,” with HBS professor Rajiv Lal leading a discussion of a paper he authored with... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Aug 2022
  • News

Comfort Zone

comfortable, that task has to fall to the airports. “Travel was stressful already, and even more so after COVID. The airports need to respond by making this time as relaxing as possible,” says Fraser, who is also a trained architect, serves on View Details
  • 01 Jun 2017
  • News

Streamlining the Supermarket

whom he’d known since high school. They were equally intrigued. “We thought, why don’t we use that technology to disrupt the grocery industry by bringing the same type of efficiencies to the supermarket?” Aguerrevere says. Last November,... View Details
Keywords: Francis Storrs
  • 01 Jun 1998
  • News

New Releases

retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details
Keywords: April White
  • 01 Dec 2001
  • News

A Close-Up Look at the Men behind the Empire

sponsorship of The $64,000 Question to revolutionize advertising. In the latter half of the century, Sam Walton, conceivably the greatest retailer in American history as the founder of Wal-Mart, was my choice for a consumer marketer; for... View Details
Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 01 Dec 2004
  • News

A Life by Design

As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 01 Mar 2006
  • News

Drive-In Nation

For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
Keywords: Garry Emmons; Retail Trade; Retail Trade
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and Rakuten provides its View Details
Keywords: Sean Silverthorne; e-commerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Jun 1999
  • News

Sheila Lirio Marcelo

complete overhaul of an important booklet articulating the role of Ed Reps, while helping to strengthen the MBA Academic Committee. In addition, she revitalized the troubled HBS Ventures, a collection of campus businesses ranging from printing operations to View Details
Keywords: Marguerite Rigoglioso
  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

sourcing retail partners to ideating and negotiating the deals. I'd also execute on the look and feel of the physical store post-deal. It was a hands-on management role and I absolutely loved the high-intensity nature of my day-to-day.... View Details
Keywords: Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers
  • 01 Sep 2020
  • News

Giving Amazon the Boot

When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
Keywords: Lisa Scanlon Mogolov; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Sep 2006
  • News

Notebook

if you walk into Best Buy and purchase a cell phone, we run your credit score and activate the account so you can walk out with a phone that’s ready to use. We tie together the retailers that sell digital services with the providers of... View Details
Keywords: Margie Kelley; Business Schools & Computer & Management Training; Educational Services; Telecommunications; Information
  • 01 Feb 1999
  • News

Entrepreneurs Speak at HBS

enterprises - "We start from scratch each time as a way of making sure it's really ours" - in industries where he believes customers are being ill-served or have few choices. Growth is financed by revenues, and companies are kept... View Details
  • 01 Feb 1998
  • News

Running Up the Score

of big money in the world of sports seems to have aggravated public disenchantment with many aspects of the professional game, from high ticket prices to athletes' personal behavior. That does not bode well long term for an industry that... View Details
Keywords: Garry Emmons
  • 01 Feb 1997
  • News

Herzlinger on Health Care: Revolution in Evolution

conversation. What are the major market forces that are transforming the health-care system? First and foremost, it's consumers. They have already revolutionized the retailing and information industries... View Details
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