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Publications

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  • All HBS Web  (530)
    • News  (103)
    • Research  (235)
    • Events  (3)
    • Multimedia  (12)
  • Faculty Publications  (148)

Show Results For

  • All HBS Web  (530)
    • News  (103)
    • Research  (235)
    • Events  (3)
    • Multimedia  (12)
  • Faculty Publications  (148)
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  • 01 Jun 2023
  • News

The Exchange: The Tech Leader’s Tightrope

Image by John Ritter Image by John Ritter In the wake of the Snowden leaks in 2015, the New York Times dropped the bombshell news that one company had played a unique role in enabling the National Security Agency’s domestic spy program. The report, “AT&T Helped US Spy... View Details
Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government
  • 01 Mar 2004
  • News

The Business of Babies

said Spar. Pricing inequities (90 percent of couples conceive for free), inconsistent insurance coverage for fertility treatments, and ambiguous legislation around property and privacy rights all create a unique market environment. Until... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2020
  • News

A New Approach to Contact Tracing

IDs, timestamps the occurrence, and logs the length of the encounter. Because it employs Bluetooth rather than GPS, the app doesn’t track users’ location. This helped address some, though not all, privacy concerns. In the event an app... View Details
Keywords: Jennifer Gillespie; Government
  • 22 Sep 2015
  • News

Getting New Ideas off the Ground

realized that privacy was going to be a very important issue online. We wrote the first privacy policies online; worked with Clinton and Gore and their administration [and] the EU and Pacific Rim countries... View Details
  • 01 Apr 1998
  • News

Sparking Internet Commerce

and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual privacy... View Details
Keywords: Garry Emmons
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
  • 01 Sep 2011
  • News

Just Doing His Job

Malaysia’s Petronas Towers may be among the tallest structures in the world, but the man chiefly responsible for building them prefers to keep a low profile. Describing Tatparanandam Ananda Krishnan (MBA ’64) as an individual who “guards his View Details
Keywords: Architectural, Engineering, and Related Services; Professional Services
  • 01 Apr 2000
  • News

Getting the Message

Global Internet Practice. He previously served as founder and CEO of an interactive brand marketing consultancy, where he developed patented applications to help corporations build relationships between their brands and their customers in the online marketspace. The... View Details
Keywords: Susan Young
  • 01 Mar 2018
  • News

What I Do: Philippe Hellich (MBA 1996)

privacy to employee and customer safety, as well as crisis management, compliance, and internal audits.” “We all make risk-based decisions every day. The same is true in my business at a higher, broader level. A few months ago, we... View Details
Keywords: Julia Hanna; illustrations by Peter and Maria Hoey
  • 06 Dec 2021
  • News

HBS Curricula Explore the Complexities of Innovation

variety of data-related topics, from data privacy to digital health to the use of big data for social good (see sidebar below). Five of the six courses (Business Analytics being the exception) were created by the office of the Vice... View Details
Keywords: Jennifer Gillespie
  • 01 Apr 1997
  • News

Manager's Notebook

Rayport and Hagel predict that customers will put aside concerns over privacy if they receive sufficient value in return for providing personal information. For example, the authors note that airlines have no trouble collecting... View Details
Keywords: Judith Ross
  • 01 Apr 2001
  • News

Q&A: Suzy Wetlaufer

Suzy Wetlaufer (MBA 1988) describes working at the city desk of the Miami Herald, where she was a reporter for two years, as “tremendously fun and exciting.” However, she adds, “I just never got comfortable invading people’s privacy —... View Details
Keywords: Susan Young; Publishing Industries (except Internet); Information
  • 26 Mar 2025
  • News

Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore

Conference Looks at Future of Hong Kong as a Global Leader The HBS Association of Hong Kong (HBSAHK) celebrated the club’s 45thanniversary in February, with its 2025 Signature Conference at Cloud 39, a rooftop ballroom at The Henderson skyscraper in central Hong Kong.... View Details
Keywords: Margie Kelley
  • 01 Jun 2000
  • News

The Business of Biotech

concerns regarding the medical sector of the industry. Privacy is an issue for those who worry that complete knowledge of an individual's genetic makeup could have negative effects. If employers know an individual has a predisposition for... View Details
Keywords: Julia Hanna
  • 01 Mar 2019
  • News

Building a Movement

applications that we thought would be so good for society—making things work quicker and faster and cheaper and better for issues like homelessness, the environment, and health—because we need to settle questions around privacy and access... View Details
  • 01 Mar 2011
  • News

The Rankings Game

softened their official position and once again offered to cooperate with the rankings. Both assigned someone to forward online surveys to recent graduates and alumni, and to coordinate data collection from various departments and funnel it back to the publications.... View Details
Keywords: Roger Thompson; rankings; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

meeting with critics. One CEO of the new, humbler variety published a dialogue with a customer who questioned high prices in the company newsletter, replete with pointed attacks, some of which he admitted he couldn’t answer well. Status doesn’t confer View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 01 Mar 2019
  • News

INK: The Lessons of Blitzscaling

difficult: Google is the clear leader, at least in the English-speaking world, and being second just isn’t that interesting. This is not to say there couldn’t still be a decent business. DuckDuckGo is a search engine that emphasizes View Details
Keywords: Jen McFarland Flint
  • 30 Jul 2024
  • News

Reddit’s Rise

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details
  • 01 Dec 2003
  • News

HBS Launches Alumni Survey

MBA. The magazine asked the schools to provide contact information for the Class of 1992. Five business schools — Wharton, MIT Sloan, Yale, the Marshall School at the University of Southern California, and HBS — declined. “At HBS, we have a long-standing policy to... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
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