privacy - Publications - Faculty & Research

01 Sep 2012
News

Hierarchy's Last Stand

meeting with critics. One CEO of the new, humbler variety published a dialogue with a customer who questioned high prices in the company newsletter, replete with pointed attacks, some of which he admitted he couldn’t answer well. Status doesn’t confer View Details

Keywords: Rosabeth Moss Kanter; Corporate Services

01 Mar 2019
News

INK: The Lessons of Blitzscaling

difficult: Google is the clear leader, at least in the English-speaking world, and being second just isn’t that interesting. This is not to say there couldn’t still be a decent business. DuckDuckGo is a search engine that emphasizes View Details

Keywords: Jen McFarland Flint

01 Jun 2014
News

Ask the Expert: Braving an Insecure New World

Are limits or balance possible? Clemens Aichholzer (MBA 2003), London, England Additional Reading Scott Howe (MBA 1994) is making Big Data–driven marketing more transparent We've been trading privacy for convenience for a long time—from... View Details

Keywords: cybersecurity; Information

01 Jun 2023
News

The Exchange: The Tech Leader’s Tightrope

revealed the telecom giant’s “extreme willingness” to hand over billions of emails—revelations that galvanized Professor Nien-hê Hsieh and Senior Lecturer Henry McGee. “Seeing a huge company in the middle of these privacy issues felt like... View Details

Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government

25 Aug 2022
News

Labs Enable Large-scale Research

decisions made by algorithms have a critical impact on the lives of individuals, who also have a legal or moral right to privacy. They will explore as well the connections between privacy and other areas of responsible AI, such as... View Details

01 Dec 2020
News

A New Approach to Contact Tracing

IDs, timestamps the occurrence, and logs the length of the encounter. Because it employs Bluetooth rather than GPS, the app doesn’t track users’ location. This helped address some, though not all, privacy concerns. In the event an app... View Details

Keywords: Jennifer Gillespie; Government

22 Sep 2015
News

Getting New Ideas off the Ground

realized that privacy was going to be a very important issue online. We wrote the first privacy policies online; worked with Clinton and Gore and their administration [and] the EU and Pacific Rim countries... View Details

01 Apr 1998
News

Sparking Internet Commerce

and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual privacy... View Details

Keywords: Garry Emmons

01 Sep 2011
News

Just Doing His Job

Malaysia’s Petronas Towers may be among the tallest structures in the world, but the man chiefly responsible for building them prefers to keep a low profile. Describing Tatparanandam Ananda Krishnan (MBA ’64) as an individual who “guards his View Details

Keywords: Architectural, Engineering, and Related Services; Professional Services

01 Mar 2018
News

What I Do: Philippe Hellich (MBA 1996)

privacy to employee and customer safety, as well as crisis management, compliance, and internal audits.” “We all make risk-based decisions every day. The same is true in my business at a higher, broader level. A few months ago, we... View Details

Keywords: Julia Hanna; illustrations by Peter and Maria Hoey

06 Dec 2021
News

HBS Curricula Explore the Complexities of Innovation

variety of data-related topics, from data privacy to digital health to the use of big data for social good (see sidebar below). Five of the six courses (Business Analytics being the exception) were created by the office of the Vice... View Details

Keywords: Jennifer Gillespie

01 Jun 2024
News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details

Keywords: April White

01 Mar 2004
News

The Business of Babies

said Spar. Pricing inequities (90 percent of couples conceive for free), inconsistent insurance coverage for fertility treatments, and ambiguous legislation around property and privacy rights all create a unique market environment. Until... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2000
News

The Business of Biotech

concerns regarding the medical sector of the industry. Privacy is an issue for those who worry that complete knowledge of an individual's genetic makeup could have negative effects. If employers know an individual has a predisposition for... View Details

Keywords: Julia Hanna

01 Apr 1997
News

Manager's Notebook

Rayport and Hagel predict that customers will put aside concerns over privacy if they receive sufficient value in return for providing personal information. For example, the authors note that airlines have no trouble collecting... View Details

Keywords: Judith Ross

01 Apr 2001
News

Q&A: Suzy Wetlaufer

Suzy Wetlaufer (MBA 1988) describes working at the city desk of the Miami Herald, where she was a reporter for two years, as “tremendously fun and exciting.” However, she adds, “I just never got comfortable invading people’s privacy —... View Details

Keywords: Susan Young; Publishing Industries (except Internet); Information

30 Jul 2024
News

Reddit’s Rise

values and we as a company had—these were not, I think, clearly articulated at the time—but we really believe privacy is a right. Users on Reddit are anonymous. We don’t target based on your demographic profile or tracking you all around... View Details

01 Apr 2000
News

Getting the Message

Global Internet Practice. He previously served as founder and CEO of an interactive brand marketing consultancy, where he developed patented applications to help corporations build relationships between their brands and their customers in the online marketspace. The... View Details

Keywords: Susan Young

01 Dec 2003
News

HBS Launches Alumni Survey

MBA. The magazine asked the schools to provide contact information for the Class of 1992. Five business schools — Wharton, MIT Sloan, Yale, the Marshall School at the University of Southern California, and HBS — declined. “At HBS, we have a long-standing policy to... View Details