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- All HBS Web (328)
- Faculty Publications (44)
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- 19 Dec 2006
- First Look
First Look: December 19, 2006
settings include job agencies (whose customers include both job seekers and listers), realtors (whose clients include home sellers and purchasers), and auction houses (whose customers include buyers and sellers). Customers such as buyers of an auction house View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
Gilchrist, Duncan S., Michael Luca, and Deepak Malhotra Abstract— Do higher wages elicit reciprocity and lead to increased productivity? In a field experiment with 266 employees, we find that paying higher wages, per se, does not have a... View Details
Keywords: Sean Silverthorne
- 21 Apr 2023
- Research & Ideas
The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?
the number of players globally tops 3 billion, the paper says. “People don’t realize how pervasive games are,” Amano says. “They are larger than music and movies combined.” Amano and Simonov analyzed the decisions made by 2.5 million players of a free-to-play Japanese... View Details
- 14 Jun 2011
- First Look
First Look: June 14
always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear... View Details
Keywords: Sean Silverthorne
- 23 Jun 2009
- First Look
First Look: June 23
a surcharge for tall ones? The standard Utilitarian framework for tax analysis answers this question in the affirmative. Moreover, a plausible parameterization using data on height and wages implies a substantial height tax: a tall person earning $50,000 should View Details
Keywords: Martha Lagace
- 20 Oct 2015
- First Look
October 20, 2015
Empirical Analysis of Mobile Money Agents in Africa By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the... View Details
Keywords: Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
exciting, but rather unorthodox, new savings product. Instead of paying interest, this product gives depositors the chance to win large cash prizes each month. Michael Jordan, CEO of the bank's Consumer Solutions Division, must decide... View Details
Keywords: Martha Lagace
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
in monitoring companies. There could be severe negative consequences if Twitter were to cease operations.” Two days later, Chipotle said it would raise employee pay by about $2 per hour, with starting wages ranging from $11 to $18, to... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business model and lowering profitability,... View Details
Keywords: Dina Gerdeman
- 31 May 2011
- First Look
First Look: May 31
increase in experience, consistent with learning on the job. Answerers who focus on particular question categories provide answers of higher quality but earn lower pay per hour (perhaps reflecting a lack of versatility). Answers provided... View Details
Keywords: Sean Silverthorne
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
We’re told that the secret to success is hard work. But the truth is, hard work alone doesn’t always pay off. After all, career advancement isn’t always neatly tied to your skills, effort, or even the quality of your work. Some people... View Details
Keywords: by Dina Gerdeman
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
study is the first to look at whether self-matching pays off as a pricing strategy. “When you talk to millennials in particular, you find out they accept that prices don’t have to be the same across channels” The researchers surveyed... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
Internet has spawned many two-sided platforms, and all the software platforms that run our computers, PDAs, and mobile phones have only emerged recently. Q: You note in your research that in many multi-sided markets, one side of the... View Details
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
thanks to technological advances like internet connectivity, mobile devices, and software. Autonomy is a much-touted benefit at many organizations, and it’s nice to believe that we each know the best path to our own optimal productivity.... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
bouncing and charging the account another $70 in overdraft fees. Failing to pay those multiplying fees can lead the bank to close accounts—a stain on a consumer’s record that can have lasting ramifications. ChexSystems, the main consumer... View Details
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
promotions are few and far between. Pay differences add up. Workers in the top firms for compensation earn almost 2.5 times more than their peers in the same roles at the worst firms, which results in earning $1.5 million or more over the... View Details
Keywords: by Pamela Reynolds
- 18 Jun 2013
- First Look
First Look: June 18
Unlocking Innovation Through Business Experimentation By: Thomke, Stefan Abstract—No abstract available. Publisher's link: http://www.europeanbusinessreview.com/?p=8420 Working Papers Pay Harmony: Peer Comparison and Executive... View Details
Keywords: Anna Secino
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
they know better? Or will they rise to the challenges that come with growth, respect the structure, and become the guru of the team? Please pay attention to your early hires as they and the company grow. If you see signs of trouble,... View Details
Keywords: by Julia Austin