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  • April 2010 (Revised October 2010)
  • Case

Vale: Global Expansion in the Challenging World of Mining

By: Tarun Khanna, Aldo Musacchio and Ricardo Reisen de Pinho
In 2009 the management of Vale, a Brazilian diversified mining company and the largest iron ore producer in the world, was under pressure from at least two fronts. First, the emergence of China as the most important consumer of iron ore in the last few years had... View Details
Keywords: Financial Crisis; Investment; Global Strategy; Risk Management; Market Entry and Exit; Business and Government Relations; Competitive Strategy; Mining Industry; Brazil
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  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

people. The rollout of the new technology is garnering a good deal of public attention, not just for the unfamiliar new “dialing” process that customers are required to learn, but also because of the mass layoffs of the women who served... View Details
Keywords: Dina Gerdeman
  • March 2024 (Revised August 2024)
  • Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort
In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details
Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States
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  • 15 Apr 2024
  • Book

Struggling With a Big Management Decision? Start by Asking What Really Matters

Business leaders face a wide variety of difficult decisions: whether their companies should stay small or go big, whether layoffs are necessary for survival, whether a proposed partnership is a good idea or a recipe for disaster. When... View Details
Keywords: by Dina Gerdeman
  • 28 May 2024
  • In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

‘yes’ The venture capital and startup job market is particularly slow this year. I am reaching into my network more than in prior years to put students in touch with people in the industry. Down rounds and layoffs in tech have been in the... View Details
Keywords: by Rachel Layne
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

Business School researchers concludes that the decades-old “pendulum of metaverse hype” began to swing toward skepticism in early 2023, as major tech corporations announced massive layoffs and cutbacks in virtual-reality development.... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

conduct an analysis to determine how companies were responding to the crisis. Were they retaining their staff and providing essential workers with extra pay, or were they cutting expenses through layoffs and furloughs? "It gave us a rare... View Details
Keywords: by Lane Lambert
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

firings and layoffs close to the age of retirement so businesses could avoid paying pensions. Also, instead of staying with one company for a lifetime, it became the norm for employees to change companies and roles during their careers.... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

implement the layoffs quickly—in less than a year—to minimize workplace disruptions and gain credibility with the capital market. For some companies, however, strategic and business factors could warrant a more gradual approach to... View Details
Keywords: by Stuart C. Gilson
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

less out of their control,” says Whillans. “It can make them feel more safe and secure, and move them out of a threat mindset into more of an opportunity mindset.” And management could have considered more creative solutions to staffing issues—for example, offering... View Details
Keywords: by Michael Blanding
  • 29 Nov 2022
  • Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

traffic for the World Cup and stay operational when the most eyes are on it. On that front, it’s a very dangerous situation because Twitter has lost a lot of people, both through the layoffs as well as a significant amount of people... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Technology
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

normal times. ""I know you're doing the best you can." This statement is, with few exceptions, true. In scores of first-person accounts and on social media, people are reporting they are working harder than they did pre-COVID. This makes perfect sense; as View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

tenure of Dunlap's predecessor, Phillip Lippincott, Scott had struggled to improve its operational effectiveness at the plant level by working on process improvement and launching an effort to work cooperatively with its union. In the 1980s the company had also... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

problems start.” Regaining trust While some corporations still aren’t in the clear, Sucher says it’s possible to bounce back and points to Michelin as doing the right things to regain trust. In 1999, the tire manufacturer mishandled a View Details
Keywords: by Lane Lambert
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

is not rocket science. It should be pretty simple, in fact. Don't create expectations that can't be met; share knowledge; hire, recognize, and fire the right people; be consistent and predictable; and avoid large-scale layoffs as much as... View Details
Keywords: by James Heskett
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.” Brian Moynihan of Bank of America... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

that can be kept fresh for generic, not specific, demands on various functions of the organization (such as 100 percent increases or decreases in short-term demand)? THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond How to... View Details
Keywords: by James Heskett
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

says Harvard Business School professor Hirotaka Takeuchi, was their dedication to responding to the needs of employees and the community first, all with the moral purpose of serving the common good. Less important for these companies, he says, was pursuing View Details
Keywords: by Dina Gerdeman
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

there were layoffs in sales (and other functions) throughout the recession starting in 2008. As firms seek to grow, putting more "feet on the street" (or in inside sales positions) increases hiring. And the math, as Jim Dickie... View Details
Keywords: by Carmen Nobel

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