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- All HBS Web (389)
- Faculty Publications (32)
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- 28 Jan 2008
- Research & Ideas
Billions of Entrepreneurs in China and India
willing to give time, money, energy, and good will to their country of origin and is being pushed away. Fortunately, this situation has been changing in India in the last 4 to 5 years. In China, by and large, the diaspora has played a much bigger role. In 1978, China... View Details
Keywords: by Martha Lagace
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
evaluated before his departure, and he recorded his every move in sales reports and receipts. Sales managers at large corporations assigned salesmen specific territories and gave them monthly or weekly quotas to meet. They aimed to make... View Details
Keywords: by Laura Linard
- 04 Jun 2013
- First Look
First Look: June 4
Edelman, Benjamin, and Stephen M. Ryan Abstract—Every device connected to the global Internet needs a numeric identifier, an "Internet Protocol" address ("IP address"). The Internet's continued growth presents a challenge: most IP addresses have... View Details
Keywords: Sean Silverthorne
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and loss responsibility for fifty... View Details
Keywords: by Linda Hill
- 22 Sep 2009
- First Look
First Look: September 22
experience high costs of capital that are only partly mitigated by the presence of venture capital, the evidence for high costs of R&D capital for large firms is mixed. Nevertheless, large established firms do appear to prefer View Details
Keywords: Martha Lagace
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
"below-the-line" indirect expenses. Companies become customer-obsessed rather than customer-focused. When the customer says "jump," they ask "how high?” The remedy to this situation is to apply activity-based costing (ABC) to accurately View Details
Keywords: by Robert S. Kaplan
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
in the positive mood benefits of financial generosity. Consistent with past research, participants who were randomly assigned to purchase items for others (vs. themselves) reported greater positive affect. Contrary to predictions, using... View Details
Keywords: Dina Gerdeman
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
their owner. Assigning responsibilities for their execution to the OSM fills a gap in management practice without infringing on the current responsibilities of any existing department or function. Finally, the OSM is the integrator of... View Details
Keywords: by Martha Lagace
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
presidents he managed still echoed in his head. He couldn't escape his frustrations about carrying one partner who hated travel, didn't know how to sell business, and—while good at producing work that was assigned to him—hadn't progressed... View Details
Keywords: by Kim Girard
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
conducive work environment, is external. The internal components are: Expertise. People need expertise to be creative. So, to the extent that you can continue to learn not only in your primary domain, but in other, related domains, you'll... View Details
Keywords: by Danielle Kost
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
headquarters for Japan were located there and the company was already running some of its drug approval operations for the Japanese market out of Kobe. The city therefore was the logical choice. The team assigned an experienced Lilly... View Details
Keywords: by Walter Kuemmerle
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high... View Details
Keywords: by James Heskett
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
content. At the same time, I’m managing my own internal dialogue about whether we are moving in the right direction. Maybe there’s a student who looks disengaged. There’s a student who’s emotional. There’s a student who has her hand up... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
“Crises offer rare opportunities to make major changes in an organization because they lessen the resistance that exists in good times.” "Leaders must be willing to ask for help," he continues. "They should rely on a mentor, an View Details
Keywords: by Martha Lagace
- 04 Oct 2011
- First Look
First Look: October 4
emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over almost fifty years, we theorize a link between... View Details
Keywords: Sean Silverthorne
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
class based on some of its contents, regardless of the material assigned for that day. Some of the columns we’ve shared over the years have been prepared based on newspaper reporting. Last month’s column on the decisions facing Disney’s... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
for the short-term or the long-term, the three practices below might help your company to think through its pivot. Again, look to cross-functional teams As stated earlier, a cross-functional team assigned to this challenge would be one... View Details
- 18 Dec 2012
- First Look
First Look: December 18
Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the... View Details
Keywords: Carmen Nobel
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
more mistakes” They made a similar effort to determine ethnicity, using software to assign ethnicity based on first and last name and location; for African Americans, who frequently have names similar to whites, they used a firm in India... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
slaps down his papers, and fixes his audience with a piercing gaze before choosing one unfortunate soul: "Mr. Brown. Begin." Startled, Mr. Brown launches into a halting rehash of the day's assignment before he's cut short with a... View Details