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  • All HBS Web  (1,352)
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    • News  (462)
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    • Events  (9)
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Show Results For

  • All HBS Web  (1,352)
    • People  (4)
    • News  (462)
    • Research  (648)
    • Events  (9)
    • Multimedia  (26)
  • Faculty Publications  (442)
← Page 4 of 1,352 Results →

    The Impact of Artificial Intelligence on Innovation

    Artificial intelligence promises to greatly increase the efficiency of the economy. But it may have an even larger impact on the economy by serving as a new general-purpose “method of invention” that can reshape the nature of the... View Details

    • February 2007 (Revised May 2008)
    • Supplement

    Bancaja: Developing Customer Intelligence (B)

    In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's new strategy. Bancaja, a savings bank based in Valencia, Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it... View Details
    Keywords: Customer Relationship Management; Credit Cards; Analytics and Data Science; Knowledge Use and Leverage; Marketing Strategy; Banking Industry; Spain
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    Martinez-Jerez, Francisco de Asis, and Katherine Miller. "Bancaja: Developing Customer Intelligence (B)." Harvard Business School Supplement 107-066, February 2007. (Revised May 2008.)
    • 14 Oct 2013
    • News

    Intelligent Redesign of Health Care

    • 07 Aug 2024
    • News

    The Value of Intelligent Failure

    • 01 Aug 2023
    • News

    Can Artificial Intelligence Be Racist?

    • Awards

    Fairness in Artificial Intelligence Grant

    By: Himabindu Lakkaraju
    Recipient of a 2021 Fairness in AI Grant from the National Science Foundation and Amazon. View Details
    • January 2020
    • Teaching Note

    Vispera: Visual Intelligence for Retail

    By: Yael Grushka-Cockayne
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    Grushka-Cockayne, Yael. "Vispera: Visual Intelligence for Retail." Harvard Business School Teaching Note 620-094, January 2020.

      Policy versus Practice: Conceptions of Artificial Intelligence

      The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details

      • 10 Feb 2025
      • Video

      AI Governance: Navigating the complex landscape of artificial intelligence

      • 25 Feb 2020
      • News

      How Artificial Intelligence is Changing Business

      Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images) Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images) Artificial intelligence is driving the latest seismic shift in the way companies conduct business.... View Details
      Keywords: Susan Young
      • Web

      Economist Intelligence Unit | Baker Library

      Economist Intelligence Unit In-depth country and selected industry analysis and data. Read More Includes descriptions of the politics, economy, risk, regulation, and business environment of a country, as well as analysis of global... View Details
      • July 1988 (Revised May 1995)
      • Case

      Du Pont's Artificial Intelligence Implementation Strategy

      Describes Du Pont's attempt to follow a "small is beautiful" type approach toward implementing expert systems technology. Intended to illustrate that there is no "one right way" to implement expert systems and that the small systems approach can be a viable strategy... View Details
      Keywords: Technology Adoption; Business Strategy
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      Sviokla, John J. "Du Pont's Artificial Intelligence Implementation Strategy." Harvard Business School Case 189-036, July 1988. (Revised May 1995.)
      • April 2021
      • Teaching Note

      Wuxi Lead Intelligent Equipment Co., Ltd.

      By: John R. Wells and Benjamin Weinstock
      Within 20 years of launch, entrepreneur Wang Yanquing had built Wuxi Lead into the world’s largest manufacturer of equipment for manufacturing capacitors, lithium-ion batteries, and fuel cells.
      The first big choice an entrepreneur faces is what sector to... View Details
      Keywords: Lithium-ion Batteries; Industry Dynamics; Entrepreneurial Journey; Entrepreneurship; Markets; Strategy; Decision Making; Manufacturing Industry; China
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      Wells, John R., and Benjamin Weinstock. "Wuxi Lead Intelligent Equipment Co., Ltd." Harvard Business School Teaching Note 721-452, April 2021.
      • March 2011
      • Exercise

      Customer Intelligence Advantage: Module 2 Assignment

      By: F. Asis Martinez Jerez
      This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the... View Details
      Keywords: Business Units; Customer Focus and Relationships; Customer Satisfaction; Employees; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Competitive Advantage
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      Martinez Jerez, F. Asis. "Customer Intelligence Advantage: Module 2 Assignment." Harvard Business School Exercise 111-118, March 2011.
      • January 2024
      • Teaching Note

      Automating Morality: Ethics for Intelligent Machines

      By: Joseph L. Badaracco and Tom Quinn
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      Badaracco, Joseph L., and Tom Quinn. "Automating Morality: Ethics for Intelligent Machines." Harvard Business School Teaching Note 324-067, January 2024.
      • August 2023 (Revised December 2023)
      • Case

      Automating Morality: Ethics for Intelligent Machines

      By: Joseph L. Badaracco Jr. and Tom Quinn
      As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less... View Details
      Keywords: Cost vs Benefits; Judgments; Fairness; Moral Sensibility; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Technology Adoption; Risk and Uncertainty; Cognition and Thinking; Technological Innovation; Auto Industry; Technology Industry; Africa; Asia; Europe; North and Central America; Oceania; South America
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      Badaracco, Joseph L., Jr., and Tom Quinn. "Automating Morality: Ethics for Intelligent Machines." Harvard Business School Case 324-007, August 2023. (Revised December 2023.)
      • 02 May 2023
      • What Do You Think?

      How Should Artificial Intelligence Be Regulated—if at All?

      (iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to... View Details
      Keywords: by James Heskett; Information Technology; Technology
      • 21 Mar 2018
      • News

      Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

      • January 2021 (Revised March 2021)
      • Case

      THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

      By: Jill Avery, Ayelet Israeli and Emma von Maur
      THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
      Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Preference Prediction; Predictive Analytics; App Development; "Marketing Analytics"; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Retail Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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      Avery, Jill, Ayelet Israeli, and Emma von Maur. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Case 521-070, January 2021. (Revised March 2021.)
      • 04 Dec 2019
      • Working Paper Summaries

      Intelligent Design of Inclusive Growth Strategies

      Keywords: by Robert S. Kaplan, George Serafeim, and Eduardo Tugendhat
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