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Show Results For
- All HBS Web
(977)
- People (3)
- News (280)
- Research (515)
- Multimedia (8)
- Faculty Publications (87)
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- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
customers and products. A free flow of information that keeps people at the top informed, yet empowers those on the front lines to solve problems quickly, is crucial to implementing a successful strategy in... View Details
Keywords: Judith A. Ross
- 01 Oct 1996
- News
Leading In a New Era
Four 1971 classmates — three who serve on the front lines of corporate leadership in the 1990s and one learned observer of the changing role of the senior executive — comment on the complex task of running a... View Details
Keywords: Nancy O. Perry
- 28 Apr 2020
- News
Lessons from a COVID Survivor
to focus on physical health alone. Slow down and soak it in. Pausing to feel gratitude for those on the front lines of this crisis, as well as those who lead in quiet service every day—beyond this... View Details
- 01 Mar 2012
- News
Speak English, Please!
Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo... View Details
- 01 Mar 2007
- News
Courting the Poor
while reading the New York Times. An article on the front page of the Business section about an innovative Brazilian retailer prompted an immediate e-mail to Gustavo Herrero (MBA ’76), executive director of the School’s Latin America... View Details
- 01 Mar 2004
- News
David “Bull” Gurfein: Bronze Star citation
After supervising and confirming the successful breaching of a preponderance of the obstacles, Major Gurfein was directed to drastically modify the systematic schedule of obstacle reduction in order to support I MEF’s accelerated time View Details
- 01 Dec 2000
- News
In War-Torn Liberia, Student Gains a Wealth of Experience
Ballou worked on the front lines with local parent-teacher associations in Liberian villages to raise funds for textbooks and teacher salaries. The experience provided ample insight into "the huge problems... View Details
- 01 Feb 1998
- News
Innovative Course Brings Students and Alumni Together
general manager. After failing to find appropriate materials through traditional sources, Garvin went directly to the front lines for relevant information: to HBS alumni who had recently made just such a... View Details
Keywords: Meg Gardner; photo by Joshua Lavine
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
to switch lines and more than four times as likely to abandon lines when in last place, even after accounting for how many people were queued in front of them, how fast the... View Details
Keywords: Jennifer Myers
- 01 Sep 2010
- News
Online Fashionistas
only a day or two) of a single designer’s clothing line or a small group of brands, all at discounts of up to 70 percent. Having “revolutionized the fashion world” (Forbes.com, June 15, 2010), the company is expecting revenues of $400 to... View Details
- 11 Feb 2021
- News
Retraining for a Post-COVID Workforce
Many of the low-income employees who lost their jobs when white-collar workers stopped commuting may never get those jobs back, according to some economists, who point to COVID’s lasting impacts on the labor market. Now a national... View Details
- 02 Jul 2024
- News
The Beauty Guide
Courtesy Michelle Freyre When Michelle Freyre (MBA 1997) was a brand manager at Neutrogena, Michael McNamara, global president of the beauty brand at the time, asked what she wanted to do with her career. She answered, “I want to be you. I want to run Neutrogena.”... View Details
- 01 Oct 2000
- News
Books
innovations may have been -- whether it was Ray Kroc's refinement of franchise economics or Henry Ford's perfection of assembly line production -- every organization faced the key business problem of determining where to place the... View Details
- 01 Oct 2002
- News
What's Cookin'
Tropical's Nick Castaldo: “When you see employees who take pride in what they're doing and long lines of happy customers, it's terrifically satisfying.” Nick Castaldo is CEO of Miami-based Pollo Tropical, a... View Details
Keywords: Hanna, Julia
- 01 Sep 2011
- News
Coming Full Circle
impact on the success of employees and companies. “I came to the program on the late side, but I think I’ve found a set of research topics that thread the needle between relevance to real organizations and scholarly interest,” he... View Details
- 01 Dec 2010
- News
Ilene Lang
comes from headlines we’ve seen this year. The Economist ran a cover story on the supposed new majority standing of women in the professional workforce with a picture of Rosie the Riveter and the headline “We Did It!” The Atlantic published a feature along the same... View Details
- 01 Mar 2018
- News
Turning Point: One Step at a Time
work just as well. Luckily this meant I had plenty of places to hide. I found a tree a few hundred feet beyond the starting line and ducked for cover. Then I spritzed myself with water to ensure that I was appropriately sweaty and jogged... View Details
Keywords: Christina Wallace (MBA 2010)
- 01 Dec 2005
- News
A Renter’s Market
street. He looks for positive signs such as strong rental demand from city employees and blue-collar workers; a mix of rental and owner-occupied properties; successful local businesses; city revitalization projects; and informal... View Details
- 01 Sep 2003
- News
An Electrifying Tale
into an operation that now boasts 135 employees and anticipated 2003 revenues of $45 million. As Boston’s Big Dig, a prime revenue source, winds down, City Lights is expanding to other parts of the country. The company has also launched a... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates the customers and the View Details