Filter Results:
(215)
Show Results For
- All HBS Web
(215)
- News (84)
- Research (81)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
Show Results For
- All HBS Web
(215)
- News (84)
- Research (81)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
of the White-Collar Criminal, devotes an entire chapter to Madoff and his Ponzi scheme. For starters, Soltes wants students to understand that while Madoff possesses an extraordinary lack of empathy for his victims, he didn’t explicitly... View Details
- 01 Dec 2023
- News
The Exchange: Help Wanted
get people who have these intangible social skills. We define them as empathy and persuasion; those are objectively very di cult to measure. That combination, of looking for something that is hard to measure, plus a process that is... View Details
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
hard this has been." But as Covert noted, "far too often, employers are acting as if little has changed. Their employees are responding to their expectations by working themselves even harder. Enough." ""Thank you." Say it with sincerity and say it often. Along with... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
world and what they think is fair and unfair. This requires more than reading a couple of books or knowing a few people. It requires deep, curious learning about who people think they are and where they have been. And, happily, it can be fun to do. Political View Details
Keywords: by Sean Silverthorne
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
School Professor Julie Battilana. The crux of the problem is that CEOs and other leaders often get such a power trip that they lack empathy and humility, which inhibits their ability to understand and respect what their employees value.... View Details
Keywords: by Jay Fitzgerald
- 01 Jun 2022
- Blog Post
Five Lessons From My First Year at HBS
orientation. But beyond these, I’ve sought to learn about my classmates through 1-on-1 conversations and small group dinners. Through their stories, I’ve gained tremendous perspective. I’ve learned empathy and graciousness, and I’ve... View Details
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
level, I think what we need to do is think of the oneness of nature and our livelihood,” says Takeuchi. 4. Read and empathize more Empathy is an essential ingredient for maintaining healthy relationships, whether with clients, customers,... View Details
Keywords: by Kristen Senz
- 05 Oct 2023
- Blog Post
A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)
disagreements. The case method demands both the confidence to express your own opinion and the humility to listen to others with an open mind. We, as a country, could benefit from applying this concept more broadly. RC year has already taught me that View Details
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
steam milk properly. For Schultz, however, that wasn't enough—he wanted to reach the company's store managers, recognizing them as essential to the transformation process. "I needed an unfiltered venue for expressing my empathy about... View Details
- 07 Apr 2022
- Blog Post
Product Management at HBS: Roll Up Your Sleeves and Learn by Doing
the MS/MBA program has given me two critical components of my professional journey: mission and means. In my first year I launched into identifying my mission. I realized that empathy provided a strong foundation for much of my life’s... View Details
- 01 Sep 2023
- News
Hands-on Learning About Global Markets
peace of mind that their parents were being monitored, and for the seniors, it made them feel independent and secure. “In FIELD Global Immersion, students are the protagonists. They apply frameworks from their RC year to real problems and must develop View Details
Keywords: Jennifer Gillespie
- 06 Oct 2023
- Blog Post
Short Intensive Programs 2024 Preview: From Climate Change to Formula 1
what types of techniques, approaches, and ways of making connections across different concepts resonate most with students. What will help them develop a deeper self-understanding, empathy for others' lack of inclusion, an understanding... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
essential part of the restaurant experience. Rebuilding that confidence and trust needs to begin with empathy and respect for restaurant employees who will be a new contingent of frontline workers in the fight against COVID-19 as well as... View Details
- Profile
Ted Obi
learned from her grandmother. Who is one person from your life that you admire the most today? Ashley, my twin sister. We are similar in many ways and different in others. In our 26 years of friendship, she has taught me how to lead with View Details
- 25 Sep 2023
- Blog Post
HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)
discussions in Aldrich Hall, my aim is to leverage data and empathy to advocate for disadvantaged voices, especially as diversity and inclusion face challenges due to the Supreme Court’s decision on affirmative action. When I travel the... View Details
- 24 Feb 2021
- Lessons from the Classroom
What History's Biggest Wars Teach Us About Leading in Peace
the question of what conditions are necessary to improve the odds of success, and whether and when it is worth investing in changing conditions, rather than waiting for the right conditions to emerge.” Cuban Missile Crisis (October 16-29, 1962): View Details
Keywords: by Lane Lambert
- Web
Design Thinking Course | HBS Online
ideas for solutions Apply creative solutions and behavior-change analysis to innovation development and internal team processes Develop a strategic innovation toolkit and learn when and how to apply design thinking and innovative problem-solving tools and exercises... View Details
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
Make it personal We all know that the best coaches forge personal connections with team members. But it’s hard to put this simple and obvious idea into practice. As I learned from Carroll, coaches must connect with the individual team member’s full humanity, practicing... View Details
- Web
Shaping the Learning Environment - Christensen Center for Teaching & Learning
transition to participant-centered learning can be difficult for both teacher and student. It is critical to create a climate of empathy that encourages students to share their ideas. Transcript The Learning Contract Jim Heskett Professor... View Details