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  • October 2004
  • Case

Sales Force Training at Arrow Electronics (A)

By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
In the mid-1980s, Arrow, the world's largest electronics distributor, implemented a college recruiting program to hire salespeople. The program was part of an effort to increase the professionalism and skill set of the sales force in an industry where few salespeople... View Details
Keywords: Human Resources; Compensation and Benefits; Recruitment; Retention; Selection and Staffing; Salesforce Management; Competition
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Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Sales Force Training at Arrow Electronics (A)." Harvard Business School Case 905-041, October 2004.
  • November 1999
  • Case

Thermo Electron Corporation: Financial Analysis

By: Paul M. Healy and Souren G. Ouzounian
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Healy, Paul M., and Souren G. Ouzounian. "Thermo Electron Corporation: Financial Analysis." Harvard Business School Case 100-057, November 1999.
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but certain types of smaller practices... View Details
Keywords: by Dina Gerdeman; Health
  • January 1977 (Revised April 1983)
  • Case

Corning Glass Works: The Electronic Products Division (B)

By: Michael Beer
Focuses on the recommendations and implementation strategy made by the organizational development group for the electronic product division's problems. View Details
Keywords: Business Divisions; Growth and Development Strategy; Organizational Change and Adaptation; Problems and Challenges; Adaptation
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Beer, Michael. "Corning Glass Works: The Electronic Products Division (B)." Harvard Business School Case 477-073, January 1977. (Revised April 1983.)
  • November 2007 (Revised May 2008)
  • Supplement

Haier Hefei Electronics Co. (B)

By: Lynn S. Paine
Keywords: Electronics Industry
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Paine, Lynn S. "Haier Hefei Electronics Co. (B)." Harvard Business School Supplement 308-076, November 2007. (Revised May 2008.)
  • November 1981 (Revised July 1985)
  • Teaching Note

Sensormatic Electronics Corp., Teaching Note

By: David A. Garvin
Teaching Note for (9-681-095). View Details
Keywords: Electronics Industry
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Garvin, David A. "Sensormatic Electronics Corp., Teaching Note." Harvard Business School Teaching Note 682-041, November 1981. (Revised July 1985.)
  • March 2004 (Revised January 2008)
  • Case

Samsung Electronics Company: Global Marketing Operations

By: John A. Quelch
Samsung's global marketing director is assessing how to build the global brand reputation of the company further and upgrade the company's worldwide brand image. To show how to build a global brand. View Details
Keywords: Global Range; Globalized Firms and Management; Brands and Branding; Reputation
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Quelch, John A., and Anna Harrington. "Samsung Electronics Company: Global Marketing Operations." Harvard Business School Case 504-051, March 2004. (Revised January 2008.)
  • March 2025
  • Supplement

Rose Electronics Distributing Company (B)

By: Richard S. Ruback and Royce Yudkoff
Supplement to HBS Case No. 217-018. Instructors should consider the timing of making videos available to students, as they may reveal key case details. View Details
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Ruback, Richard S., and Royce Yudkoff. "Rose Electronics Distributing Company (B)." Harvard Business School Multimedia/Video Supplement 225-719, March 2025.
  • November 2007 (Revised May 2008)
  • Supplement

Haier Hefei Electronics Co. (C)

By: Lynn S. Paine
Keywords: Electronics Industry
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Paine, Lynn S. "Haier Hefei Electronics Co. (C)." Harvard Business School Supplement 308-077, November 2007. (Revised May 2008.)
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

When electronic cigarettes first appeared a little over a decade ago, they were hailed by many as a godsend: a tool to help smokers quit while mitigating the most harmful effects of tobacco. "The [e-cigarette] market is producing, at... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • November 2007 (Revised May 2008)
  • Case

Haier Hefei Electronics Co. (A)

By: Lynn Sharp Paine
The Haier Group, the first mainland Chinese company to make the Financial Times list of Asia's "most admired companies," attributes its success in large measure to the new value system it has sought to instill throughout the organization. However, when Haier takes over... View Details
Keywords: Public Ownership; Business and Government Relations; Organizational Culture; Transformation; Ethics; Labor and Management Relations; Business or Company Management; Contracts; Electronics Industry; China
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Paine, Lynn Sharp. "Haier Hefei Electronics Co. (A)." Harvard Business School Case 308-075, November 2007. (Revised May 2008.)
  • July 1995 (Revised October 1995)
  • Background Note

Electronic Commerce: Trends and Opportunities

By: Lynda M. Applegate and Janis Lee Gogan
In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details
Keywords: Internet and the Web; Trends; Opportunities
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Applegate, Lynda M., and Janis Lee Gogan. "Electronic Commerce: Trends and Opportunities." Harvard Business School Background Note 196-006, July 1995. (Revised October 1995.)
  • October 1988 (Revised April 1993)
  • Case

Seligram, Inc.: Electronic Testing Operations

Explores the obsolescence of a cost system when technology changes. In particular, it asks students to increase the number of cost center and allocation bases. The firm moves from a one-center, direct labor-hour system to a three-center, direct labor-hour and... View Details
Keywords: Technology; Cost Accounting; Change Management
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Cooper, Robin. "Seligram, Inc.: Electronic Testing Operations." Harvard Business School Case 189-084, October 1988. (Revised April 1993.)
  • September 2003 (Revised February 2004)
  • Case

Electronic Arts: The Blockbuster Strategy

Describes the process that the firm employs to allocate resources to new product development projects. Examines whether the firm can sustain its competitive advantage given its existing game design process. View Details
Keywords: Resource Allocation; Competitive Advantage; Decision Making; Product Development; Video Game Industry
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Roberto, Michael, and Gina Carioggia. "Electronic Arts: The Blockbuster Strategy." Harvard Business School Case 304-013, September 2003. (Revised February 2004.)
  • January 1995
  • Teaching Note

Peak Electronics (A), (B),& (C) TN

By: V. Kasturi Rangan
Keywords: Electronics Industry
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Rangan, V. Kasturi. "Peak Electronics (A), (B),& (C) TN." Harvard Business School Teaching Note 595-077, January 1995.
  • March 1987
  • Background Note

Electronic Data Interchange, Background Note

By: James I. Cash Jr.
Keywords: Technology
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Cash, James I., Jr. "Electronic Data Interchange, Background Note." Harvard Business School Background Note 187-133, March 1987.
  • August 2004 (Revised May 2017)
  • Teaching Note

Samsung Electronics Company: Global Marketing Operations

By: John A. Quelch
Teaching Note to (9-504-051). View Details
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Quelch, John A. "Samsung Electronics Company: Global Marketing Operations." Harvard Business School Teaching Note 505-022, August 2004. (Revised May 2017.)
  • September 1971
  • Background Note

Note on the Consumer Electronics Industry

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Baruch, Jordan, and David B. Kiser. "Note on the Consumer Electronics Industry." Harvard Business School Background Note 672-017, September 1971.
  • August 1988 (Revised January 1989)
  • Supplement

U.S. Pioneer Electronics Corp., Master Diskette

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Kaufmann, Patrick J. "U.S. Pioneer Electronics Corp., Master Diskette." Harvard Business School Spreadsheet Supplement 588-546, August 1988. (Revised January 1989.)
  • January 2016
  • Article

Incorporating Longitudinal Pediatric Patient-centered Outcome Measurement into the Clinical Workflow Using a Commercial Electronic Health Record: A Step Toward Increasing Value for the Patient

By: Kathleen Carberry, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson and Charles Fraser Jr.
Patient-centered outcomes measurement provides healthcare organizations with crucial information for increasing value for patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas... View Details
Keywords: Epic; Electronic Health Records; Outcomes; Value; Patient-Centered Outcomes Measurement; Value Creation; Information Technology; Health Care and Treatment; Customer Focus and Relationships; Health Industry; Texas
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Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. "Incorporating Longitudinal Pediatric Patient-centered Outcome Measurement into the Clinical Workflow Using a Commercial Electronic Health Record: A Step Toward Increasing Value for the Patient." Journal of the American Medical Informatics Association 23, no. 1 (January 2016): 88–93. (Published first online September 16, 2015.)
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