dysfunction - Publications - Faculty & Research

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07 Oct 2014
First Look

First Look: October 7

focus of the case is all the ways in which bad incentive design leads to dysfunctional behavior. In particular, a crucial issue is whether individual incentives are best or whether team incentives are best and why. In the (B) and (C)... View Details

Keywords: Sean Silverthorne

April 2006
Case

Adrian Ivinson at the Harvard Center for Neurodegeneration and Repair

By: Robert Steven Kaplan and Ayesha Kanji

Adrian Ivinson is the director of Harvard Center for Neurodegeneration and Repair (HCNR), a not-for-profit research center at the Harvard Medical School (HMS). The center was started in late 2000 with a gift of $37.5 million from an anonymous donor. Its mandate was to... View Details

Keywords: Leadership Style; Power and Influence; Organizational Culture; Research and Development; Nonprofit Organizations; Motivation and Incentives; Change Management; Alignment; Collaborative Innovation and Invention; Health Industry; Massachusetts

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November 2018
Article

Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy

By: Oliver Schilke and Laura Huang

Organizational scholars have long underscored the positive consequences of trust, yet trust can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very... View Details

Keywords: Trust; Interpersonal Communication; Judgments; Perspective

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Strong Brands, Strong Relationships

From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that... View Details

2015
Book

Strong Brands, Strong Relationships

By: Susan Fournier, Michael Breazeale and Jill Avery

From the editorial team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of... View Details

Keywords: Brand Building; Brand Management; CRM; Marketing; Brands and Branding; Marketing Communications; Advertising; Customer Relationship Management; Customer Focus and Relationships; Advertising Industry; Apparel and Accessories Industry; Consumer Products Industry

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2018
Working Paper

Reverse the Curse of the Top-5

By: Robert S. Kaplan

The past 40 years has seen a large increase in the number of articles submitted to journals ranked in the top-5 of their discipline. This increase is the rational response, by faculty, to the overweighting of publications in these journals by university promotions and... View Details

Keywords: Information Publishing; Journals and Magazines; Power and Influence; Research

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Article

Reverse the Curse of the Top-5

By: Robert S. Kaplan

Keywords: Information Publishing; Journals and Magazines; Power and Influence; Research

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26 Sep 2014
Working Paper Summaries

Dangerous Expectations: Breaking Rules to Resolve Cognitive Dissonance

Keywords: by Celia Moore, S. Wiley Wakeman & Francesca Gino

September 2022
Case

Blake Sports: Evolution of the CEO and the Executive Team

By: Boris Groysberg and Katherine Connolly Baden

Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star... View Details

Keywords: Leadership And Managing People; Leadership Skills; Team Dynamics; Team Effectiveness; Team Leadership; Team Management; Leadership Style; Leadership; Management; Management Skills; Management Style; Talent and Talent Management; Groups and Teams; United Kingdom

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24 Jun 2013
Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons

26 Mar 2014
HBS Seminar

Brian Kahin, MIT

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

turnaround of dysfunctional aspects of Microsoft’s culture. But at the same time, he was leading a major change in strategy away from the domination of Windows software, a change made more difficult by the market share and huge wealth... View Details

Keywords: by Avery Forman

Key Concepts - Institute For Strategy And Competitiveness

was co-authored by Elizabeth O. Teisberg and published in 2006 following 10 years of research into why the health care industry did not conform to the principles of competition seen in all other sectors of the economy. They described how health care had fallen into a... View Details

Biography - Institute For Strategy And Competitiveness

clearer and clearer that dysfunction in Washington was continuing to deliver poor results for America and high dissatisfaction with the U.S. political system. Together, they applied Dr. Porter’s tools for understanding industry... View Details

04 Sep 2001
Research & Ideas

Governing the Family-Run Business

employ dysfunctional and short-sighted approaches to handle tensions, such as: Exclusion and secrecy—keeping some family members or shareholders out of conversations and keeping too many secrets from employees, owners or family members.... View Details

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

Maurice Schweitzer. Q: Are goals by themselves a problem, or is it the way we use them? A: When we can so easily predict the dysfunctional behavior that will ensue, I would argue that it is the goals themselves. Far too often, people want... View Details

Keywords: by Sean Silverthorne

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

families as well. Q: How can a CEO spot a dysfunctional or at least disintegrating culture? What should be the first steps to fixing the problem? A: A CEO in this situation should be tracking and managing by the numbers—the nonfinancial... View Details

Keywords: by Sean Silverthorne

15 Dec 2023
News

The Musts of 2023

fictional account, although told in the first person of growing up wealthy, dysfunctional in Beverly Hills, California. I grew up not there, but near there and right around that same period. And the level of detail around places and what... View Details

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

Dysfunctions of a Team can be helpful, but mastering the art of hiring takes practice. From 50 to 100 employees. This is a transition period in which you may sit in on candidate reviews for key hires, when the team is deciding whether to... View Details

Keywords: by Julia Austin

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

identity and reputation from unjust attacks. And the firm as a whole needs a similar defensive capacity for its dealings with hostile competitive firms, community groups, or governmental agencies. The defending and learning drives can also veer to View Details

Keywords: by Paul Lawrence & Nitin Nohria