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    • News  (70)
    • Research  (127)
  • Faculty Publications  (20)

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  • All HBS Web  (256)
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    • News  (70)
    • Research  (127)
  • Faculty Publications  (20)
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  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

means closeness, and while social distancing remains important to mitigating the spread of COVID-19, psychological proximity—interpersonal trust, alignment on values and strategy, shared understanding of key facts—has never been more... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

'I’ll bring it down to 3 percent,' but without any proof, the customer will say, 'why don’t you try it out on someone else first,'” Lal says. For that reason, instead of just selling connected products to business customers, companies must View Details
Keywords: by Michael Blanding; Computer
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your... View Details
Keywords: by James Heskett
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details
Keywords: by Frank V. Cespedes
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

technological innovation. “The question is with 50 million public school students in America, how can you provide a more individualized learning experience?” "If you go to the smallest mom-and-pop restaurant, you'll find a... View Details
Keywords: by Michael Blanding; Education
  • 25 Sep 2012
  • First Look

First Look: September 25

http://hbr.org/product/producing-prosperity-why-america-needs-a-manufactu/an/10345-HBK-ENG?referral=00304 Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement Author: Michel Anteby... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

strain. They had a robust configuration that enabled new purposes, new software deployments, and new coordinated routines across teams. The best can use this as an opportunity to experiment and learn where technology can deliver service... View Details
Keywords: by Danielle Kost
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

performance? What are principled choices its leaders must make if they are serious about building such a firm? What are the means for changing an average company into a HCHP company? What are the key design features of such a firm? In our email Q&A, Beer reflected... View Details
Keywords: by Martha Lagace
  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

CEO search," adds Khurana. "For example, a candidate's loyalty and trust would immediately become suspect should his or her employer, investors, or the public learn that discussions were taking place with another company. Using... View Details
Keywords: by Peter K. Jacobs; Employment
  • 25 Feb 2020
  • Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

workplace friendships, firms can minimize the psychological costs of homesickness, which increase depending on how far the employee is from home, according to Choudhury’s study, Social Attachment to Place and Psychic Costs of Geographic Mobility: How View Details
Keywords: by Kristen Senz
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

that suggests to me is that the members of an alliance were able to learn something from their past experience and contribute that to achieve a better outcome," he says. That lesson could be applied more broadly to other industries,... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

restrictions—may need to refine their outreach to a pandemic-weary public, especially when it comes to high-risk activities, such as indoor dining. As vaccine hopes and holiday loneliness make distancing harder, consumers will need more... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the forecasts, with relative... View Details
Keywords: Dina Gerdeman
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

paper details the results of nine studies showing that advisors not only get offended when their guidance is disregarded, but they may punish those colleagues by denigrating them, distancing themselves—and in some cases, even severing the... View Details
Keywords: by Dina Gerdeman
  • 13 Oct 2015
  • First Look

October 13, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49819 Sharing Private Information with Customers: Strategic Default and Lender Learning By: Pérez Cavazos, Gerardo Abstract—I use a unique data set of loans to small business owners to... View Details
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

strikes. “At HBS, we do a great job of teaching students how to build things but we really haven’t had much [to offer] when the stuff really hits the fan. What happens when you’re up against it, between a rock and a hard place?” THAT OVERWHELMING FEELING Those thoughts... View Details
Keywords: by Dina Gerdeman
  • 02 Sep 2008
  • Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

feel more regretful. One group was asked to consider their decision from the distance of 10 years in the future; the other group was asked to predict how they would feel about their purchase the following day. “We don't have to wait 40... View Details
Keywords: by Julia Hanna
  • 10 Feb 2014
  • HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a platinum mine, where the View Details
Keywords: by Carmen Nobel; Manufacturing
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as social View Details
Keywords: by Kristen Senz; Financial Services
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