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- All HBS Web (253)
- Faculty Publications (20)
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- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
'I’ll bring it down to 3 percent,' but without any proof, the customer will say, 'why don’t you try it out on someone else first,'” Lal says. For that reason, instead of just selling connected products to business customers, companies must View Details
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
them. Lagace: Your new book is an inside perspective on teaching at HBS. What can managers and leaders learn from your experience? DeLong: Humans learn through stories. We ask our students to put on the hat... View Details
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
performance? What are principled choices its leaders must make if they are serious about building such a firm? What are the means for changing an average company into a HCHP company? What are the key design features of such a firm? In our email Q&A, Beer reflected... View Details
Keywords: by Martha Lagace
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
strain. They had a robust configuration that enabled new purposes, new software deployments, and new coordinated routines across teams. The best can use this as an opportunity to experiment and learn where technology can deliver service... View Details
Keywords: by Danielle Kost
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the forecasts, with relative... View Details
Keywords: Dina Gerdeman
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as social View Details
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
disguise their character, their traits are recognizable to others. Character is on display as leaders structure their organizations and go about making decisions. Some prefer to be intimately involved in the decision process. Others prefer to delegate early on and to... View Details
Keywords: by Martha Lagace
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
teams will know where to halt their golf cart-size plows. In the fall, leaves are meticulously assembled in piles at a distance from the main paths and then trucked out of sight. All the paths linking the periphery of the campus to its... View Details
Keywords: Education
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
survey by the Charities Aid Foundation of America. A staggering 97 percent of respondents expect their funding to decline during the next 12 months as the struggling economy and social distancing hurts fundraising efforts. What can... View Details
Keywords: by Danielle Kost
- 17 May 2011
- First Look
First Look: May 17
PatientsLikeMe: An Online Community of Patients Sunil Gupta and Jason RiisHarvard Business School Case 511-093 PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other patients like them, and View Details
Keywords: Sean Silverthorne
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
about what you are communicating. You also need to work hard to shrink the psychological distance through language. When you have disparity in terms of fluency levels in English, you have to make sure fluent speakers are dialing down to... View Details
Keywords: by Michael Blanding
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
promotions to control the flow of shoppers inside stores to meet social distancing requirements. Many started offering Black Friday deals in early November. Discounts appear to be larger than ever this year, likely reflecting soft... View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
this effect drives advisor reactions to one of the most widely recommended advice-seeking strategies: seeking advice from multiple advisors to leverage the wisdom of crowds. Advisors negatively judge and interpersonally distance... View Details
Keywords: Dina Gerdeman
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
throughout the performance of the task, acutely aware of the pain experienced by those on the receiving end of their actions. This finding was surprising to us in light of previous research, which has emphasized how people distance... View Details
Keywords: by Martha Lagace
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
Gestión Hospitalaria, hence CGH), a permanent forum that gathered actors from different sectors to contribute to improving the Colombian health sector. Johnson & Johnson, on the other hand, joined CGH not to educate the market about the available supply, but to... View Details
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your... View Details
Keywords: by James Heskett
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details
Keywords: by Frank V. Cespedes
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
technological innovation. “The question is with 50 million public school students in America, how can you provide a more individualized learning experience?” "If you go to the smallest mom-and-pop restaurant, you'll find a... View Details
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
that suggests to me is that the members of an alliance were able to learn something from their past experience and contribute that to achieve a better outcome," he says. That lesson could be applied more broadly to other industries,... View Details