Publications

Publications

Filter Results: (94) Arrow Down

Show Results For

← Page 4 of 94 Results →
  • July 2016
  • Article

The Capital Market Consequences of Language Barriers in the Conference Calls of Non-U.S. Firms

By: Francois Brochet, Patricia L. Naranjo and Gwen Yu
We examine how language barriers affect the capital market reaction to information disclosures. Using transcripts from the English-language conference calls of non-U.S. firms, we find that the calls of firms in countries with greater language barriers are more likely... View Details
Keywords: Voluntary Disclosure; Capital Market Consequences; Non-plain English; Spoken Communication; Complexity; Capital Markets; Cross-Cultural and Cross-Border Issues
Related
  • July–September 2012
  • Article

The (Un)Hidden Turmoil of Language in Global Collaboration

By: Tsedal Neeley, Pamela J. Hinds and Catherine D. Cramton
Companies are increasingly relying on a lingua franca, or common language (usually English), to facilitate cross-border collaboration. Despite the numerous benefits of a lingua franca, our research reveals myriad challenges that disrupt collaboration and contribute to... View Details
Keywords: Strategy; Loss; Spoken Communication; Performance Productivity; Research; Global Range; Problems and Challenges; Diversity; Cross-Cultural and Cross-Border Issues
Related
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

$1 billion valuation for the company. Three key dilemmas confronted LinkedIn, however. First, at a time when the "walled garden" model of online community building was under siege, it had to decide how far it should open its... View Details
Keywords: Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

Chinese national, and deliver it to him in person. Recalls Klump, "I had achieved success, was enjoying rapid promotions, and worked well with my manager. When it came time for him to receive feedback, he encouraged direct View Details
Keywords: by Garry Emmons
  • 01 Dec 2002
  • News

Building a Network for Social Enterprise in Latin America

cases are made of, a fact not lost on professors Gerardo Lozano and Carlos Romero at Mexico's Escuela de Graduados en Administración y Dirección de Empresas (EGADE). Rather than focus on cross-cultural marketing or management issues,... View Details
  • March 1998 (Revised October 1999)
  • Case

Electronic Data Systems (EDS)

By: Rosabeth M. Kanter and Thomas Dretler
Explores a global program of Electronic Data Systems (EDS) called "Global Volunteer Day" and examines the activities and business situation of the company in four countries. Asks students to address whether American values like "volunteerism" can be exported. View Details
Keywords: Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Corporate Social Responsibility and Impact; Business and Community Relations; Information Technology Industry; United States
Related
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

plants. After much debate around the choice of technology," she continues, "the company reexamined its concerns about the environment and realized they originated in a broader commitment to social responsibility. Managers then began working with the local... View Details
Keywords: by Judith A. Ross
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

and community norms substantially constrain EURid's approach, preventing the use of the most natural economic mechanisms (such as auctions). Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908052 Opening... View Details
Keywords: Martha Lagace
  • June–July 2014
  • Article

Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
Related
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

cross-cultural negotiation, this paper develops the first two levels of a four-level prescriptive framework for effectively carrying out such assessments: Common expectations for surface behavior: etiquette, protocol, and deportment. A... View Details
Keywords: Martha Lagace
  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

Starbucks the world's fastest- growing global brand. "We're fortunate because coffee and the coffeehouse concept have cross-cultural relevance," Smith observes, predicting that the company will have a presence in fifty countries by 2005.... View Details
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

E-mail? The empirical study of how communications media affects individuals' definitions of the negotiation, especially in an era of expanding communications possibilities, is also drawing the interest of... View Details
Keywords: by Martha Lagace
  • Web

2017 Symposium - Race, Gender & Equity

the best books of the year by Publishers Weekly. Her other books include: So How's the Family?, The Managed Heart, The Second Shift, The Time Bind, The Commercialization of Intimate Life, The Unexpected Community and the co-edited Global... View Details
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

cost-benefit approach is proposed to analyze an individual’s incentives to produce speech and is then applied to assess the role social communities play vis-à-vis individual dissent. This analysis underscores the important and complex... View Details
Keywords: Dina Gerdeman
  • September 1995 (Revised April 1999)
  • Case

Exporting American Culture

By: Joseph L. Badaracco Jr. and Jerry Useem
A large entertainment company, extensively criticized for producing violent, offensive, and anti-social material, is considering whether to sell its material to a semi-illegal operation that is beaming satellite TV into Turkey. The opportunity raises many questions... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Cross-Cultural and Cross-Border Issues; Media; Business and Community Relations; Opportunities; Social Issues; Media and Broadcasting Industry
Related
  • 24 Mar 2014
  • Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

thus subject to the same phenomenon of language. "While we might hope that companies do good for the community because it's the right thing to do, in general they think of it as making a short-term trade-off for a long-term return. It... View Details
Keywords: by Michael Blanding
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

business, Bartlett says. "That's a big change that's taken place." The World's Communication Pipeline Another seismic shift is the broader context in which companies now operate, forgotten all too easily in today's... View Details
Keywords: by Julia Hanna
  • Web

Seen and Unseen | Baker Library | Bloomberg Center | Harvard Business School

as the “noble savage” and “manifest destiny.” Seen and Unseen examines what is pictured, and more importantly, what is not shown in these representations. It investigates how they inaccurately depict the lived experiences of hundreds of diverse Native View Details
  • 01 Dec 2007
  • News

The Wise Men

full-time in 1963 for a career that would span four decades, Lodge broadened the School’s international, cross-cultural outlook through his many books and articles; through his key role in starting INCAE, the Central American business... View Details
Keywords: Garry Emmons;Julia Hanna
  • Web

Global Entrepreneurship - Course Catalog

cross-cultural communication strategies. Module 2 will examine strategies that founders can undertake to identify key technical and business talent to develop and grow their companies. The third module deals... View Details