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Publications

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  • All HBS Web  (339)
    • News  (79)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)

Show Results For

  • All HBS Web  (339)
    • News  (79)
    • Research  (178)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (103)
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  • 01 Jan 2003
  • News

Charles O. Rossotti, MBA 1964

enabled everyone to say, 'Here's what we're doing to improve things.'" Rossotti dramatized the scope of the agency's IT problems by taking key congressional staffers on a bus trip-first to the virtually paperless office of a credit View Details
  • 13 Feb 2019
  • News

We’re All Going to Get Hacked

It’s looking for a particular pattern, probably a credit card pattern in this case, and didn’t find it. So it keeps on, every time it finds a new pathway—it just goes down it and marches down to the next... View Details
  • 01 Jun 2011
  • News

Alumni Books

credit cards to the cost of a cheeseburger. Net Profit: How to Succeed in Digital Business by David Soskin (MBA ’79) (Wiley) Soskin, the former CEO of Cheapflights Media and current chairman of... View Details
Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government
  • 01 Dec 2018
  • News

Democratizing Funding, Diversifying Funders

week, a handful of new companies open themselves up to the public through Republic’s platform, where it often takes just $25 and a credit card to buy in. (In Roomi’s case, the minimum investment on Republic... View Details
Keywords: Sasha Issenberg
  • 25 Aug 2022
  • News

The Exchange: The Road Ahead for Crypto

tolerant. And it reduces your need to place trust in any individual centralized institution. In bitcoin, people submit transactions to the system, just like you might tell your credit card company to send... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Jun 2017
  • News

Six Receive 2017 HBS Alumni Achievement Award

100-square-foot space in Bexley, Ohio. It had a window that faced a cinder-block wall. I had a card table, a computer, and a phone that I brought from home.” Not me: “If you had asked early on if I considered myself an entrepreneur, I... View Details
  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

technology and customer relations, are models you'd like to emulate. Technology and customer relations are keys toward helping taxpayers have confidence in us and the way we do business. So we are looking at the private sector, particularly at companies such as View Details
Keywords: Garry Emmons
  • 01 Jun 2001
  • News

"Unheard Voices" Brings to Light Three Centuries of American Women at Work

Trade card from 1833 advertising "Lydia E. Pinkham's Vegetable Compound." (Baker Library Historical Collections) From the time of her marriage in 1743 until her death in 1765, Sarah Chamberlain, wife of Nathaniel Chamberlain, a blacksmith... View Details
Keywords: Deborah Blagg; Professor Elton Mayo; Business Schools & Computer & Management Training; Educational Services; News, Library, Internet, and Other Services; Information
  • 18 Oct 2024
  • News

My Worst Job

2004): Hi, my name is Torarie Durden, HBS class of 2004. The worst job I ever had was with a small business credit card company run by an enigmatic CEO who was a gigantic control freak, but also always felt... View Details
  • 01 Feb 1997
  • News

Doing It Your Way

element comes in," explains Ghosh, "with the software validating the person's credit information through electronic links with banks around the country, while at the same time protecting that card number... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 01 Dec 1999
  • News

A Class Act

and planned to get her money's worth." Keep those cards and letters coming! February 1, 1928 Theodore Sander, Jr., has resigned his position with Goldman, Sachs & Company and has been appointed assistant sales manager of the Royal Baking... View Details
Keywords: Nancy O. Perry
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 01 Feb 2000
  • News

Financial Services 24/7

Wingspanbank has joined with Lycos Inc. and Juno Online Services in an effort to attract more clients, and it is banking on retaining customers by offering benefits such as discounts when using a Wingspanbank credit View Details
Keywords: Susan Young
  • 19 Mar 2015
  • News

Walter Salmon Remembered

grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 08 Sep 2016
  • News

How We Make It Work

example, learn how to make incredible black truffle lobster and asparagus risotto instead of whipping out a credit card at some nice restaurant. Play sports you’re terrible at (that she loves). Pretend you... View Details
  • 01 Dec 1998
  • News

Managing the Business of Life

card company that was licensed to use Disney images, and for the next three years she stayed put in Paris. With the help of a nanny, Dodi says she balanced work and family quite well, settling into the French rhythm of long midday breaks... View Details
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