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- Faculty Publications (624)
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- All HBS Web (701)
- Faculty Publications (624)
- 12 Dec 2019
- Research & Ideas
How to Turn Down the Boil on Group Conflict
Even as polarized political discussion appears to have frozen the possibility of compromise, new research suggests that divided sides can come together on many issues to make decisions. “Our research finds that inaccurate beliefs really drive behavior and contribute to... View Details
Keywords: by Michael Blanding
- 20 Feb 2014
- News
Helping the Passive-Aggressive Executive
- October 1987 (Revised December 1992)
- Supplement
Atlas Copco (C): The Conflict Episode
Describes the company's response to further problems with a distributor. View Details
Keywords: Conflict Management
Rangan, V. Kasturi. "Atlas Copco (C): The Conflict Episode." Harvard Business School Supplement 588-021, October 1987. (Revised December 1992.)
- November 2006 (Revised May 2007)
- Background Note
International Capital Markets and Sovereign Debt: Crisis Avoidance and Resolution
By: Laura Alfaro and Ingrid Vogel
Successive economic crises of the 1990s and early 2000s intensified focus on reform of the "international financial architecture." Because many of these crises involved defaults on sovereign bonds, an important component of the discussion revolved around the... View Details
Alfaro, Laura, and Ingrid Vogel. "International Capital Markets and Sovereign Debt: Crisis Avoidance and Resolution." Harvard Business School Background Note 707-018, November 2006. (Revised May 2007.)
- August 2003 (Revised March 2004)
- Case
Wintel (A): Cooperation or Conflict
By: David B. Yoffie, Ramon Casadesus-Masanell and Sasha Mattu
Examines the dynamic relationship between two complementors: Intel and Microsoft. Set in 1995, the case asks how Intel and Microsoft should solve a serious division between the two companies that threatens the health of the PC industry. View Details
Keywords: Conflict Management; Competition; Cooperation; Information Technology Industry; Computer Industry; Semiconductor Industry
Yoffie, David B., Ramon Casadesus-Masanell, and Sasha Mattu. "Wintel (A): Cooperation or Conflict." Harvard Business School Case 704-419, August 2003. (Revised March 2004.)
- 2005
- Book
Negotiation, Decision Making, and Conflict Management
By: M. H. Bazerman
Bazerman, M. H., ed. Negotiation, Decision Making, and Conflict Management. 3 vols. Edward Elgar Publishing, 2005.
- 2009
- Other Unpublished Work
Choice-based Measures of Conflict in Preferences
By: Katherine Baldiga and Jerry R. Green
We propose a family of measures of difference between ordinal preference relations. The difference between two preferences is the probability that they would disagree about the optimal choice from a random available set. It is in this sense that these measures are... View Details
- 1980
- Chapter
Managing Communications and Conflict in Interpersonal Relationships
By: John J. Gabarro and Cyrus F. Gibson
- July 1995
- Teaching Note
Managing Conflict in a Diverse Workplace TN
By: Mary C. Gentile and James I. Cash Jr.
Teaching Note for (9-395-090). View Details
Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
- 2003
- Class Lecture
The Danger of Silencing Conflict at Work
By: Leslie Perlow
Keywords: Conflict Management
Perlow, Leslie. "The Danger of Silencing Conflict at Work." Boston: Harvard Business School Publishing Class Lecture, 2003. Electronic. (Faculty Lecture: HBSP Product Number 5615C.)
- January 2025
- Case
Colbún’s Angostura Dam Project (A)
By: James K. Sebenius and Nicolas Andrade
The A case describes Colbún Chile’s plans for the Angostura dam in the Bío Bío River, a hydroelectric construction venture with major challenges given the region’s history of indigenous resistance. This context was especially unfavorable given the highly contentious... View Details
- February 1997
- Background Note
Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1
For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Robinson, Robert J. "Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1." Harvard Business School Background Note 897-103, February 1997.
- December 26, 2018
- Article
Why Family Businesses Need to Find the Right Level of Conflict
By: Josh Baron
Many families avoid conflict because it makes them uncomfortable. For families that own and manage businesses, this is a problem. Conflict avoidance leads people to avoid difficult–but necessary–conversations and decisions. Instead of avoiding conflict, the people who... View Details
Baron, Josh. "Why Family Businesses Need to Find the Right Level of Conflict." Harvard Business Review (website) (December 26, 2018).
- February 1985
- Article
Common and Conflicting Interests in Two-Sided Matching Markets
By: A. E. Roth
Roth, A. E. "Common and Conflicting Interests in Two-Sided Matching Markets." European Economic Review 27, no. 1 (February 1985): 75–96.
- December 2005
- Article
Adaptation in Vertical Relationships: Beyond Incentive Conflict
By: Ranjay Gulati, P. Lawrence and P. Puranam
Gulati, Ranjay, P. Lawrence, and P. Puranam. "Adaptation in Vertical Relationships: Beyond Incentive Conflict." Strategic Management Journal 26, no. 12 (December 2005): 415–440.
- February 2010
- Article
Conflict of Interest and the Intrusion of Bias
By: Don A. Moore, Lloyd Tanlu and Max Bazerman
This paper presents evidence of performance persistence in entrepreneurship. We show that entrepreneurs with a track record of success are much more likely to succeed than first-time entrepreneurs and those who have previously failed. In particular, they exhibit... View Details
Keywords: Conflict of Interests; Prejudice and Bias; Performance; Entrepreneurship; Market Timing; Competency and Skills; Perception; Business Startups; Resource Allocation
Moore, Don A., Lloyd Tanlu, and Max Bazerman. "Conflict of Interest and the Intrusion of Bias." Judgment and Decision Making 5, no. 1 (February 2010): 37–53.
- 1978
- Chapter
Conflict Between the Political and Private Sectors
By: Michael Jensen and William H. Meckling
- 2012
- Working Paper
Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency
By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States
Silk, Alvin J. "Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency." Marketing Science Institute Report, No. 12-104, May 2012.
- 1985
- Manual
Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts
By: W. E. Fruhan Jr.
Fruhan, W. E., Jr. Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts. Boston, MA: Harvard Business School, Division of Research, 1985.
- 12 Feb 2016
- News
Creating Common Ground in Communities of Conflict
Photography by Gary Laufman “What do you want to be when you grow up?” Umaimah Mendhro (MBA 2009) was visiting her native Pakistan, working for a microfinance education nonprofit, when she was tasked with photographing students in a school. Peering through her camera... View Details
Keywords: Jill Radsken