by Working Knowledge editors - Publications - Faculty & Research

02 Jan 2018
Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories,... View Details

Keywords: by Sean Silverthorne

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

In his book, Learning in Action: A Guide to Putting the Learning Organization to Work (Harvard Business School Press), HBS professor David Garvin argues that Nike left open a critical gap between encouraging innovative thinking and... View Details

Keywords: by Laurie Joan Aron

29 Jul 2009
Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually View Details

Keywords: by James Heskett; Financial Services

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

interaction between co-workers, and “sequential interdependence,” which involves a series of tasks performed by different employees. POLL Do you prefer to work remotely? We're asking View Details

Keywords: by Kristen Senz

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

host's local knowledge and experience, reinforced by a less-controlled management apparatus, is an invaluable asset for the specific property and should play a key role in the decision-making process for the... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

01 Dec 2015
News

Sharing Knowledge of Innovation in India

faculty immersions in the region and developed opportunities for engagement with alumni and the local community. “There is great sharing of knowledge that can be done by the center,” says Tewari. “It can... View Details

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

competent and will continue to grow. Investment in the mindset and skills tiers, however, is not a given. Making that investment enables leaders to fully bring to bear their knowledge on behalf of the organization. The self-awareness... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective... View Details

Keywords: by James Heskett

Web

What Google, Lego, and Other Brands Know About the Promise and Peril of AI | Working Knowledge

challenges you are tackling today. More about Working Knowledge Strategy and Innovation More like this Social Responsibility More like this Data and Technology More like this View Details

08 Oct 2018
Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

she says. A different reaction While knowledge of managerial compensation seemed to coax more effort out of workers, the exact opposite happened when employees learned what peers were making. For every 1 percent higher salary a co-worker... View Details

Keywords: by Rachel Layne

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

literature—including Frankel's work—is that since not all problems identified by frontline staff are of equal importance, it is worth time and money to perform extensive prioritization. Suggestions that will produce the greatest... View Details

Keywords: by Paul Guttry

10 Dec 2015
Blog Post

Working with Professors at HBS

college to intern at Broadcast Music Inc. for four summers and through EBF I got to know and learn from network and studio executives about all facets of the industry. When I arrived at HBS I was determined to enhance my knowledge of... View Details

09 Jan 2024
Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details

Keywords: by Desmond Dodd; Energy; Green Technology

Research Summary

Overview

Professor Myers studies the ways people learn from their own—and others’—experiences at work, with a particular emphasis on learning in health care organizations and emergency medical contexts. Though his interest is in individual-level learning, he focuses in... View Details

Keywords: Learning And Development; Learning Organizations; Learning By Doing; Health Care Industry; Innovation; Identity Construction; Medical Error; Knowledge Development; Knowledge Sharing; Knowledge Work; Learning; Leadership Development; Knowledge Management; Collaborative Innovation and Invention; Health Industry; United States; Singapore; Asia

2012
Book

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

By: Amy C. Edmondson

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details

Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value

Citation

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14 Sep 2023
Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

lasting career ramifications. By May 2023, the number of employed moms was at its historic peak. “COVID-19 did not destroy all the gains moms have made, and that’s good news.” “Now, 77.5 percent of women in the US are employed, which is a... View Details

Keywords: by Kara Baskin

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

adoption, participants are no better than others. Little evidence suggests that adopting such programs leads participants to improve faster, says Toffel. Government-initiated programs, however, show more mixed results. Toffel met with HBS View Details

Keywords: by Martha Lagace

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

concept of "Enterprise 2.0"—a term coined by McAfee on the general idea of how Web 2.0 technologies can be used in business—popped up on Wikipedia, McAfee beamed. "I was bizarrely proud when my work rose to... View Details

Keywords: by Sean Silverthorne; Publishing

March 2021
Article

Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic

By: Ashley V. Whillans, Leslie Perlow and Aurora Turek

Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to... View Details

Keywords: Team Work; Activities; Virtual Work; Digital Technologies; Groups and Teams; Health Pandemics; Internet and the Web; Adaptation