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- All HBS Web (86)
- Faculty Publications (16)
Show Results For
- All HBS Web (86)
- Faculty Publications (16)
- Article
Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems
By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell
Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.
Data... View Details
Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
- February 2008
- Article
Confronting the Tension Between Learning and Performance
By: Amy C. Edmondson and Sara J. Singer
Edmondson, Amy C., and Sara J. Singer. "Confronting the Tension Between Learning and Performance." Systems Thinker 19, no. 1 (February 2008).
- August 2021
- Article
A Mixed Methods Study of Change Processes Enabling Effective Transition to Team-based Care
By: Michael Anne Kyle, Emma-Louise Aveling and Sara J. Singer
Team-based care is considered central to achieving value in primary care, yet results of large-scale primary care transformation initiatives have been mixed. We explore how underlying change processes influence the effectiveness of transition to team-based care. We... View Details
Keywords: Team-based Care; Primary Care; Health Care and Treatment; Transformation; Groups and Teams; Change Management
Kyle, Michael Anne, Emma-Louise Aveling, and Sara J. Singer. "A Mixed Methods Study of Change Processes Enabling Effective Transition to Team-based Care." Medical Care Research and Review 78, no. 4 (August 2021): 326–337.
- Spring 2020
- Article
Establishing High Performing Teams: Lessons from Health Care
By: Michael Anne Kyle, Emma-Louise Aveling and Sara J. Singer
Effective teams can be significant drivers of innovations that enable broader quality improvements and efficiency gains across organizations. But despite the wealth of research and managerial expertise describing characteristics of effective teams, people and... View Details
Kyle, Michael Anne, Emma-Louise Aveling, and Sara J. Singer. "Establishing High Performing Teams: Lessons from Health Care." Special Issue on Disruption 2020. MIT Sloan Management Review 61, no. 3 (Spring 2020): 14–18.
- Article
Health as a Way of Doing Business
By: Howard Koh, Sara J. Singer and Amy C. Edmondson
For too long, the worlds of business and health have been mired in a checkered, sometimes contentious, history. Millions of deaths worldwide can be attributed to risk factors including tobacco use, alcohol and drug misuse, and suboptimal dietary intake linked to... View Details
Koh, Howard, Sara J. Singer, and Amy C. Edmondson. "Health as a Way of Doing Business." JAMA, the Journal of the American Medical Association 321, no. 1 (January 1, 2019): 33–34.
- 25 Aug 2022
- News
Hair Today
When Britney Winters (MBA 2016) tuned in to this year’s Super Bowl, she was more focused on the halftime show than the game itself. When that moment came, Winters watched as Grammy Award–winning singer Mary View Details
- Article
Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective
By: Amy C. Edmondson, Monica Higgins, Sara J. Singer and Jennie Weiner
Psychological safety plays a vital role in helping people overcome barriers to learning and change in interpersonally challenging work environments. This article focuses on two such contexts—health care and education. The authors theorize differences in psychological... View Details
Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner. "Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective." Special Issue on the Role of Psychological Safety in Human Development. Research in Human Development 13, no. 1 (2016): 65–83.
- 01 Sep 2018
- News
New Ways to Stay Connected
activism. The deepest part of the learning came when the students dug into the phenomenon with alumni who had a range of perspectives.” Suraj Srinivasan, Philip J. Stomberg Professor of Business Administration “The SIP provided a... View Details
- Web
Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School
Collection at Baker Library (Cambridge, MA: Harvard Business School, Baker Library, 2006). 44 “Industrial Pictures and Their Relations to Business History,” Bulletin of the Business Historical Society 8, no. 3 (May 1934): 42. 45 J.... View Details
- April–June 2018
- Article
Establishing Teams: How Does It Change Practice Configuration, Size, and Composition?
By: Alyna Chien, Michael Anne Kyle, Antoinette S. Peters, Shalini Tendulkar, Molly Ryan, Karen Hacker and Sara J. Singer
Little is known about how practices reorganize when transitioning from traditional practice organization to team-based care. We compared practice-level (1) configuration as well as practice- and team-level (2) size and (3) composition, before and after establishing... View Details
Keywords: Academic Medicine; Primary Care; Team-based Care; Health Care and Treatment; Groups and Teams; Organizational Change and Adaptation
Chien, Alyna, Michael Anne Kyle, Antoinette S. Peters, Shalini Tendulkar, Molly Ryan, Karen Hacker, and Sara J. Singer. "Establishing Teams: How Does It Change Practice Configuration, Size, and Composition?" Journal of Ambulatory Care Management 41, no. 2 (April–June 2018): 146–155.
- Web
Foreword | Baker Library
Celebration in 2008 – Judy L. Allen (MBA 1963); Joan Colligan (MBA 1964); Barbara Hackman Franklin (MBA 1964); and Sara B. Wilkinson (MBA 1960). Several early graduates participated in an oral history project for the Harvard-Radcliffe... View Details
- 2016
- Article
Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.
By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
Kerrissey, Michaela, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg, and Sara J. Singer. "Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes." Academy of Management Proceedings (2016).
- Web
Research Resources | Baker Library
Harvard University, Graduate School of Business Administration, Division of Research], 1952. Full text available. This report is based on a 1952 study by the Harvard Business School Division of Research surveying the demand for women... View Details
- Web
The Harvard-Radcliffe Program in Business Administration: 1956 - 1962 | Baker Library
History , p. 11. Christine Hobart, "Administrative Opportunities," Journal of College Placement , Vol. 21, February 1960. Betty J. Diener, interview by Livingston Grant, transcribed tape recording, March 27,... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in... View Details
Keywords: Martha Lagace
- 19 Dec 2024
- News
The Musts of 2024
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. I love these end-of-the-year lists where you can get recommendations from smart people about things that are worth your time and money. It always sets me up really... View Details
- 15 Apr 2008
- First Look
First Look: April 15, 2008
and Efficiency of Hospital Work Systems Authors:Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell Publication:Health Services Research (forthcoming) Abstract To link safety-related... View Details
Keywords: Martha Lagace
- 01 Jun 1996
- News
Class Acts
Albert J. Dobron, Jr. by Marguerite Rigoglioso "Been there; done that." That's what first came to Al Dobron's mind when he thought about getting involved in student government at HBS. But View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
for Improving the Safety and Efficiency of Hospital Work Systems Authors:Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell Abstract Objective. To link safety-related concerns raised... View Details
Keywords: Martha Lagace
- 15 Dec 2015
- News
The Year in Ideas 2015
to explore.) PLUS: Alumni experts on what big ideas we’ll see in 2016. The experiment started with weather balloons attached to Styrofoam beer coolers, each with a wireless router inside. It was proof of concept for an ambitious endeavor called Project Loon, headed... View Details