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  • 18 May 2010
  • First Look

First Look: May 18

  PublicationsTechnology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders Authors:Robert D. Austin, Richard L.... View Details
Keywords: Martha Lagace
  • October 2010
  • Case

The iPhone at IVK

By: Richard L. Nolan and Robert D. Austin
The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details
Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management
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  • July 2004 (Revised September 2004)
  • Case

Novell: CEO-led Turnaround and Growth Strategy

By: Richard L. Nolan and Robert D. Austin
Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
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  • 2005
  • Working Paper

Stewards versus Creators

By: Robert D. Austin and Richard L. Nolan
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  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
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  • 2004
  • Working Paper

On Identifying and Tracking the Next "Killer App"

By: Robert D. Austin and Richard L. Nolan
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  • 1998
  • Working Paper

Manage ERP Initiatives as New Ventures, Not IT Projects

By: Robert D. Austin and Richard L. Nolan
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  • 01 Jun 2008
  • News

Alumni Books

The Innovator’s Guide to Growth: Putting Disruptive Innovation to Work by Scott D. Anthony (MBA ’01), Mark W. Johnson (MBA ’96), Joseph V. Sinfield, and Elizabeth J. Altman (HBS Press) Building on HBS... View Details
Keywords: Management
  • February 1999
  • Case

Tektronix, Inc.: Global ERP Implementation

By: Robert D. Austin, Richard L. Nolan, George Francis Westerman III and Mark J. Cotteleer
Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the story of three implementations, each with its own character and requirements. Tektronix managers needed to... View Details
Keywords: Business Model; Transformation; Globalized Markets and Industries; Information Management; Management Skills; Management Style; Strategic Planning; Problems and Challenges; Electronics Industry
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  • 01 Dec 1997
  • News

A Piece of the Action

primary functions. First, Darwall, Roberts, and Center senior researcher Nicole S. Tempest (MBA '92) will identify potential case studies that might be of interest to HBS faculty members. Some of these cases will be written by CRC staff:... View Details
Keywords: Susan Young
  • 01 Dec 1998
  • News

Africa's Way

1970s," says Andrews, "a number of firms, many headed by HBS alumni, set an example for other companies by eliminating racial discrimination and, in certain cases, by... View Details
Keywords: Susan Young and Garry Emmons
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Washington. With Gratitude: Barker Steel and the People Who Made It Work by Robert B. Brack (OPM 2, 1977) ArchwayPublishing When Robert Brack returned to Barker Steel Co. (the... View Details
  • 01 Dec 1996
  • News

Starting Up and Starting Over

management consulting field were Bruce D. Henderson (MBA '41) of the Boston Consulting Group, John Diebold (MBA '51) of the Diebold Group, and Richard Vancil (MBA '55) of The MAC Group. Another venerable... View Details
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

private assets, and personal saving, represent exercises in linguistics, not economics. Technological Innovation and Organizations Authors: Josh Lerner and Pierre Azoulay Publication: In Handbook of Organizational Economics, edited by... View Details
Keywords: Martha Lagace
  • 05 Sep 2012
  • First Look

First Look: September 5

Beginning Makes Ethics Salient and Decreases Dishonest Self-reports in Comparison to Signing at the End Authors:L. Shu, N. Mazar, F. Gino, M. Bazerman, and D. Ariely Publication:Proceedings of the National Academy of Sciences... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2016
  • News

Alumni Books of 2016

organizations facing disruptive and radical change. Martha’s Vineyard: Race, Property and the Power of Place by Richard L. Taylor (MBA 1976) View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

catalog and online channels. We show that the emergence and strength of cannibalizing and complementary effects vary over time, across type of channel, and by type of customer and provides insight into when and where managers can expect... View Details
Keywords: Martha Lagace
  • Web

Print View - Course Catalog

Faculty The course will be co-taught by Susanna Gallani and Robert Huckman. Susanna Gallani is the Tai Family Associate Professor of Business Administration. Her research focuses on performance management... View Details