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- Faculty Publications (135)
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- All HBS Web (513)
- Faculty Publications (135)
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
financial strategy. If the company does not have a distinctive brand or market presence, a focus on identifying an attractive customer segment, such as through Harvard University professor Michael Porter's positioning framework, W. Chan... View Details
Keywords: by Martha Lagace
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
owners of a corporation, professional managers and directors are their agents, primarily responsible for carrying out their wishes and creating value for them. This idea was further developed in a 1976 article by View Details
Keywords: by James Heskett
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
LISH senior research scientist Michael Menietti; Katherine C. Kellogg, a professor at the Massachusetts Institute of Technology; and Luca Vendraminelli, who is affiliated with LISH and a post-doctoral fellow... View Details
Keywords: by Rachel Layne
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 08 Dec 2009
- First Look
First Look: Dec. 8
Author: Michael C. Jensen Abstract There is confusion between integrity, morality, and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that... View Details
Keywords: Martha Lagace
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
the organization to support One Report in terms of measurement methodologies, processes, policies, structure, compensation, internal reporting, and external reporting. Excerpt From One Report: Integrated Reporting For A Sustainable Strategy View Details
Keywords: by Martha Lagace
- 09 Jan 2010
- News
Morgan Stanley-American Finance Association Award
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Common sense had its defenders. C. J. Cullinane commented that "Common sense and experience for all their faults are fast." Phil Clark added that "how man reacts to a situation is driven by... View Details
Keywords: by James Heskett
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
crowds' breeds convenient conformity and creativity is often lost in the process." At the other end of the intuition-analysis spectrum, R. C. Saxena opined, "I believe intuition ought not to play any part . Sincere effort to... View Details
Keywords: by James Heskett
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
organizations. Despite their fundamental role in the purpose of organizations, scholars have little understanding of actual interaction patterns in modern, complex, multiunit firms. By Adam M. Kleinbaum, Toby E. Stuart, and View Details
Keywords: by Staff
- 31 Jan 2022
- News
Leading Disruption in a Legacy Business
- 03 Jan 2017
- Research & Ideas
5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)
I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders by Todd Rogers, Katherine L. Milkman, and Max H. Bazerman. If you have resolved to exercise more, try ignoring what your peers... View Details
Keywords: by Carmen Nobel
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
organize and the invitations you accept. There still may not be enough time to go around, but by resetting your collaboration patterns, you can make the most of the time you spend 'at work.' Jeffrey T. Polzer is the UPS Foundation... View Details
Keywords: by Dina Gerdeman
- 01 Jun 2012
- News
Faculty Books
Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy by Amy C. Edmondson (Jossey-Bass) The Novartis Professor of Leadership and Management, Edmondson says that organizations... View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient suggested View Details
Keywords: by Jim Heskett
- 07 Apr 2003
- What Do You Think?
Should Global Business Initiatives Be Devalued?
an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by... View Details
Keywords: by James Heskett
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
McMillon’s decisions on the basis of the new criteria proposed by the Business Roundtable. The scale is the time honored F for failure up to A for high excellence. As a Walmart shareholder, what grade would you give Doug McMillon? Why?... View Details
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the... View Details
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several... View Details
Keywords: by James Heskett