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    • Research  (346)
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  • All HBS Web  (525)
    • News  (99)
    • Research  (346)
  • Faculty Publications  (136)
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  • 27 Jul 2010
  • First Look

First Look: July 27

http://papers.nber.org/papers/w16185   Cases & Course MaterialsMicrofin Michael Chu and Enrique KramerHarvard Business School Case 309-126 The case presents the management dilemmas of a new institution in an undeveloped microfinance... View Details
Keywords: Martha Lagace
  • 11 Sep 2012
  • First Look

First Look: September 11

Michael Beer and Lynda St. ClairHarvard Business School Case 913-521 A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. View Details
Keywords: Sean Silverthorne
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

however, as interesting as the phenomenon described by Annabelle Gawer and Michael Cusumano in their book, Platform Leadership. They include: Did platform leaders set out to create vehicles View Details
Keywords: by James Heskett
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders by Todd Rogers, Katherine L. Milkman, and Max H. Bazerman. If you have resolved to exercise more, try ignoring what your peers... View Details
Keywords: by Carmen Nobel
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by... View Details
Keywords: by James Heskett
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

McMillon’s decisions on the basis of the new criteria proposed by the Business Roundtable. The scale is the time honored F for failure up to A for high excellence. As a Walmart shareholder, what grade would you give Doug McMillon? Why?... View Details
Keywords: by James Heskett; Retail
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

respondents. Shann Turnbull points out that "National governments can deal with globalisation as they can determine the rules of ownership and control applicable in their jurisdictions." Nevertheless, he proposes the creation of a "Community Investment... View Details
Keywords: by Jim Heskett
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

business and society. In its Winter 2008 issue, Business History Review included five articles on salesmanship: "Selling the American Way: The Singer Sales System in Japan, 1900-1938" (by Andrew Gordon) "Inventing the U.S. Stove Industry, View Details
Keywords: by Sean Silverthorne; Retail
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

cadavers. Such concern is also probably heightened by U.S. historical accounts of grave robbing (Goodwin 2006; Sappol 2002; Shultz 1991). Together these elements contribute to fears of "body-snatching." View Details
Keywords: by Michel Anteby; Health
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

such as Michael Jensen and Oliver Williamson began, in the 1970s, to develop a new theory of the firm that treated it not as a "black box" that converted inputs into outputs but rather as an... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

other out and to work in concert on issues on which they share common ground.—Cynthia A. Montgomery and Rhonda Kaufman Reinvigorate Shareholders. As Michael Jensen observed in a 1993 Journal of Finance... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several... View Details
Keywords: by James Heskett
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

spirituality in business. Can Spirituality Drive Success? Should It? In a session exploring how spirituality can lead to business success, panelist Tony Schwartz confessed to one distinction: he was perhaps the only person in the world who was "driven to the... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to foster inclusion. The problem is... View Details
Keywords: by James Heskett
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

York, 2017) James C. Collins and Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies (Harper Business: New York, 1994) Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don’t (Harper Business:... View Details
Keywords: by James Heskett
  • 20 Jul 2010
  • First Look

First Look: July 20

by Reebok, an upstart competitor. Knight closeted himself in his office, faced the wall, and sat there, weak and sick and devastated for hours. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810077-PDF-ENG Moral Decision-Making:... View Details
Keywords: Martha Lagace
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details
Keywords: by James Heskett; Education
  • 15 Oct 2013
  • First Look

First Look: October 15

Retail Inventory: Managing the Canary in the Coal Mine! By: Gaur, Vishal, Saravanan Kesavan, and Ananth Raman Abstract—Retail inventory is a statistic that is closely watched by retailers as well as their investors, lenders, and... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

"spiritual anchors for the new millennium." Clearly, something of a nonmaterial nature is stirring in the corporate temple. But questions abound. Just what does it mean to bring spirituality into the workplace? Is this an appropriate way to help people feel... View Details
Keywords: by Marguerite Rigoglioso
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