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Show Results For
- All HBS Web
(599)
- News (135)
- Research (367)
- Events (1)
- Multimedia (1)
- Faculty Publications (112)
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- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August 2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and Leonard View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
Judging by the most-read articles and faculty working papers over the last year, our readers continue to be fascinated by the emergence of social networks and their potential impacts on business and... View Details
Keywords: by Staff
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details
Keywords: by Christian Ketels
- 16 Oct 2007
- First Look
First Look: October 16, 2007
Working PapersShamed and Able: How Firms Respond to Information Disclosure Authors:Aaron K. Chatterji and Michael W. Toffel. Abstract We apply institutional theory to explain how firms respond to information disclosure. Considering the... View Details
Keywords: Sean Silverthorne
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and James Gilmore in their influential... View Details
Keywords: by James Heskett
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
thinking. As Bowles puts it, “I’m confident many Americans will wonder why didn’t those old guys make some of these tough decisions 20 to 30 years ago.” Michael A. Peterson, president of the Peter G.... View Details
Keywords: by James Heskett
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
Laura Morgan Roberts, and David A. Thomas . Race, Work, and Leadership: New Perspectives on the Black Experience, To support black employees, business leaders must challenge biases and help employees be themselves, according to a book... View Details
Keywords: by Staff
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
Advanced Competitive Strategy: Integrating the Enterprise. Rivkin's most recent case, coauthored with former HBS colleague Michael Roberto and published this year, is "Managing National Intelligence... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
early weeks (the man does not let up!), the students come to appreciate the intensity and rapid-fire humor of their teacher. Clearly, he cares. A lot. And by the end of the semester, something transformative has happened: They are better... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
challenges and opportunities posed by digital platforms, The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power is a new book by Harvard Business School Professor David... View Details
Keywords: by Martha Lagace
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
The 3 Imperatives for Becoming a Great Leader, Harvard Business School professor Linda A. Hill and former executive Kent Lineback discuss the steps to take and the roadblocks to avoid in order to meet that challenge. Is Groupon Good for... View Details
Keywords: by Staff
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
organizations. Despite their fundamental role in the purpose of organizations, scholars have little understanding of actual interaction patterns in modern, complex, multiunit firms. By Adam M. Kleinbaum, Toby E. Stuart, and View Details
Keywords: by Staff
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Summing Up Does Common Sense Impede Change? Common sense is the decision-maker's friend when the decision has to be made rapidly, with a minimum of research or formal theory, with no more than moderate risk or consequences, and by... View Details
Keywords: by James Heskett
- 02 Jan 2018
- Research & Ideas
The Most Popular Stories and Research Papers of 2017
Battilana. Want to Be Happier? Spend Some Money on Avoiding Household Chores In an age of time scarcity, buying our way out of the negative moments in the day is an important key to happiness, according to research by Ashley V. Whillans,... View Details
Keywords: by Sean Silverthorne
- 17 May 2016
- First Look
May 17, 2016
2016 New York: Oxford University Press Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business By: John A. Quelch. Abstract—The public health footprint associated with corporate behavior has come under... View Details
Keywords: Sean Silverthorne
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
responses did not correlate well with country of origin. One interesting example concerned fears about the two-tiered economy created by job exportation. Before concluding, "These trends cannot be stopped View Details
Keywords: by James Heskett
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
other stakeholders to be abused Mr. McMillon has taken a first step to protect capitalism.” Nicolas T marked him Grade A. “He is ahead of the curve and by taking such decisions he will remain ahead.” Bolanie... View Details
- 24 Jun 2008
- First Look
First Look: June 24, 2008
sectors. Originality/value—This paper is the first in measuring regional concentration patterns in Europe at this fine level and is based on a new methodology developed by Professor Michael E. Porter at... View Details
Keywords: Martha Lagace