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  • All HBS Web  (419)
    • News  (23)
    • Research  (380)
    • Multimedia  (1)
  • Faculty Publications  (14)

Show Results For

  • All HBS Web  (419)
    • News  (23)
    • Research  (380)
    • Multimedia  (1)
  • Faculty Publications  (14)
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  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha Lagace.Lagace: In your paper you... View Details
Keywords: by Martha Lagace
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

may have not ” Joined in class by the Chief Information Office (CIO) of the United States, Vivek Kundra, who oversees Data.gov, Lakhani led the case discussion for 50 technology executives in a weeklong HBS executive education course,... View Details
Keywords: by Martha Lagace; Technology
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

LLC. Martha Lagace: 3-D Negotiation presents a multi-dimensional approach for people who thought negotiation was only about what happens at the bargaining table. What common mistakes do you see and what typical assumptions about... View Details
Keywords: by Martha Lagace
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

costs," he continues, "while readily identifiable and daunting, must be compared with the potentially large benefits created by managerial specialization and the ability to access differentiated resources easily." In the following... View Details
Keywords: by Martha Lagace
  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

Structure and Performance of Corporate Headquarters." Among their findings: Contrary to popular belief, European HQs were smaller than American HQs. And the much-touted "lean and mean" ideal does not necessarily lead to better financial performance.... View Details
Keywords: by Martha Lagace
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative. View Details
Keywords: by Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

appointment to the Harvard Faculty in 1966, Hayes worked for IBM and McKinsey & Company. He is currently the School's Philip Caldwell Professor of Business Administration, Emeritus. Martha Lagace: You write in the book that many... View Details
Keywords: by Martha Lagace
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

denial has become so high. We are living in a less forgiving world than we once did." We asked Tedlow to discuss how denial can cripple a company, and what can be done about it. Martha Lagace: What is the meaning of denial as you... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

markets, these are the kinds of concerns you should think about when setting payment terms and dealing directly with suppliers. One tool to deter fraud: pay later. Edelman's new research on a major advertising affiliate network demonstrates that View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

Administration and Senior Associate Dean for International Development. Capitalism at Risk is published by Harvard Business Review Press. Bower and Paine discussed key themes and business examples in our email Q&A. View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs, however—those we interviewed and others like them—the purpose of the... View Details
Keywords: by Martha Lagace
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

lover who played saxophone in high school, discussed what he learned from violinist Robertson in this interview with HBS Working Knowledge. Martha Lagace: What drew you to writing a business case that looks at the world of classical... View Details
Keywords: by Martha Lagace; Music
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

were definitely slow-lane. So when the firm chose not one but two routes to recovery, Porsche caught industry watchers and Porsche enthusiasts by surprise. In addition to launching a new two-seater, the Boxster, in 1996, it decided to... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better education for more... View Details
Keywords: by Martha Lagace; Education
  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

may not make a good portfolio if, for example, seven of the twenty all impact a single department of an organization. The confusion can result in an implementation disaster. The portfolio analysis forces these issues to the front so they can be better analyzed.... View Details
Keywords: by Martha Lagace
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

and strategy with an emphasis on environmental management, Reinhardt recently shared his expertise with HBS alumni during reunion weekend. His talk, titled "Down to Earth: Applying Basic Business Principles to Environmental Management," is also the title of... View Details
Keywords: by Martha Lagace
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

Superwoman Thanks to intense discussions over dinners with alumnae—the first of which was hosted by Welsh in New York—and to later conversations with faculty and other colleagues at HBS, Hart came up with a plan. The result is Charting... View Details
Keywords: by Martha Lagace
  • 26 Jun 2000
  • Research & Ideas

Three Countries, Three Choices in Post-Soviet Eurasia

theoretical frameworks of international political economy (IPE) to date have not adequately recognized nationalism's real sway. (See sidebar, "Dueling Theories of IPE.") By analyzing the effects of nationalism on the three... View Details
Keywords: by Martha Lagace
  • 29 May 2001
  • Research & Ideas

Good News, Not Blues, For the Inner City

suburb of Lenexa, near Kansas City, but was burdened by high employee turnover. When Sprint changed course and opened a call center at 18th Street and Vine, in the inner city of Kansas City, the company was "overwhelmed" with... View Details
Keywords: by Martha Lagace
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

entrepreneurs discussing women's often uneasy relationship with money and power. Their panel session, titled "Women and Entrepreneurship in Contemporary America," held on October 25 as part of the two-day conference, was moderated View Details
Keywords: by Martha Lagace
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