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  • All HBS Web  (340)
    • News  (94)
    • Research  (197)
    • Events  (1)
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Show Results For

  • All HBS Web  (340)
    • News  (94)
    • Research  (197)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (78)
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  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

not clear. Many suggested that the kind of management innovation described by Gary Hamel in his new book, The Future of Management, will more likely occur as a result of forces outside the organization. Tony... View Details
Keywords: by Jim Heskett
  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 12 Mar 2012
  • Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

Business School and Hongyi Li (HBS PhDBE '11) of the MIT Sloan School. (An article in the forthcoming April issue of Harvard Business Review, cowritten by Wulf and Booz & Company Senior Vice President View Details
Keywords: by Carmen Nobel
  • 2006
  • Book

Science Business: The Promise, the Reality, and the Future of Biotech

By: Gary P. Pisano
Why has the biotechnology industry failed to perform up to expectations—despite all its promise? In Science Business, Gary P. Pisano answers this question by providing an incisive critique of the industry. Pisano not only reveals the underlying causes of... View Details
Keywords: Science; Business Ventures; Biotechnology Industry
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Pisano, Gary P. Science Business: The Promise, the Reality, and the Future of Biotech. Boston: Harvard Business School Press, 2006.
  • 11 Jun 2019
  • Book

These Aren't Beach Books, but Managers Should Read Them Anyway

disruption, but Gary Pisano says there are ways to stay ahead of the innovation curve. Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level James Sebenius explains the art of Henry Kissinger’s dealmaking. Problem... View Details
Keywords: by Sean Silverthorne
  • 31 May 2017
  • Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

quality with affordable prices. Gary Pisano and Oldani explain how. A Bank That Takes Parmesan Cheese as Collateral: The Cheese Stands a Loan Nikolaos Trichakis discusses the Italian regional bank Credito Emiliano, which accepts young... View Details
Keywords: by Sean Silverthorne; Food & Beverage
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

links between satisfied employees and satisfied customers have on practitioners? Jim Heskett: While we don't spend any time tracking the impact, Earl and I (as well as our coauthors who, over the years, have included Chris Hart, Len Schlesinger, View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

inhabited by academics and consultants ...personal advancement may be better served by being provocative than by being right." Others question the importance of the... View Details
Keywords: by James Heskett
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

Summing Up Is intellectual property becoming community property? Is a new generation of users and consumers of intellectual property produced by new technologies bringing totally different assumptions and attitudes to bear on its... View Details
Keywords: by Jim Heskett
  • September 2019 (Revised February 2020)
  • Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Teaching Note 920-022, September 2019. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • August 2009 (Revised August 2010)
  • Case

Slanket: Responding to Snuggie's Market Entry

By: John A. Deighton and Leora Kornfeld
How does a pioneer in a new product category deal with the runaway success of a follower? Can search engine marketing and social media help? In 2008 Slanket CEO, Gary Clegg, found that his product, a blanket with sleeves, had been eclipsed by The Snuggie, another... View Details
Keywords: Digital Marketing; Brands and Branding; Product Launch; Market Entry and Exit; Social and Collaborative Networks; Internet and the Web
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Deighton, John A., and Leora Kornfeld. "Slanket: Responding to Snuggie's Market Entry." Harvard Business School Case 510-034, August 2009. (Revised August 2010.)
  • 04 Feb 2015
  • What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

the company cited in 2007 as one of three prime example firms demonstrating "the future of management" by thought leader Gary Hamel. Schmidt and Rosenberg describe a philosophy that is centered... View Details
Keywords: by James Heskett; Education
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details
Keywords: by James Heskett; Education
  • April 2003
  • Article

The Role of Wages and Auditing during a Crackdown on Corruption in the City of Buenos Aires

By: Rafael Di Tella and Ernesto Schargrodsky
We study the prices paid for basic inputs during a crackdown on corruption in the public hospitals of the city of Buenos Aires, Argentina, during 1996 97. We find a well-defined, negative effect on the measures used to capture corruption. Prices paid by hospitals for... View Details
Keywords: Crime and Corruption; Compensation and Benefits; Accounting Audits; Buenos Aires
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Di Tella, Rafael, and Ernesto Schargrodsky. "The Role of Wages and Auditing during a Crackdown on Corruption in the City of Buenos Aires." Journal of Law & Economics 46, no. 1 (April 2003): 269–92.
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

regenerate the "industrial commons"? What do you think? Original Article A new book, Producing Prosperity , by profs. Gary Pisano and Willy Shih, argues that a manufacturing renaissance is critical... View Details
Keywords: by James Heskett; Manufacturing
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details
Keywords: by James Heskett; Food & Beverage
  • 31 Jan 2005
  • Research & Ideas

Rethinking Marketing’s Conventional Wisdom

marketing and psychology. Moon is a recipient of the HBS Student Association Award for teaching excellence and has twice received a Hellman Faculty Fellowship, presented annually to a junior faculty member for outstanding research. Gary... View Details
Keywords: by Garry Emmons; Service
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

and 1994, within the Australian Football League and its precursor, the Victorian Football League. (See Matching and Mobility in the Market for Australian Rules Football Coaches by Jeff Borland and Jenny Lye, Industrial and Labor Relations... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • May 2006 (Revised July 2007)
  • Case

Creating Meaning for the Customer: The Case of GMACI

Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic options that GMAC Insurance CEO Gary Kusumi is considering. GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through... View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Knowledge Use and Leverage; Strategy; Auto Industry; Insurance Industry
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Martinez-Jerez, Francisco de Asis, Nathan Mangum, and Joshua Bellin. "Creating Meaning for the Customer: The Case of GMACI." Harvard Business School Case 106-073, May 2006. (Revised July 2007.)
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