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- All HBS Web (75)
- Faculty Publications (20)
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- 10 Dec 2013
- First Look
First Look: December 10
regression techniques and identify mostly homogeneous effects throughout the conditional city growth distribution. August 2013 Harvard Business Review The Hidden Benefits of Keeping Teams Intact By: Huckman, Robert S., and Bradley View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
about Coworkers' Effort Influences Individual Productivity Authors:Francesca Gino and Bradley R. Staats Abstract Drawing on theoretical insights from research on social... View Details
Keywords: Sean Silverthorne
- 2017
- Working Paper
Inequality in Knowledge Repository Use in Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires sharing knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR)... View Details
Keywords: Knowledge Repository; Scaling Service Operations; Fluid Teams; Groups and Teams; Knowledge Management; Performance
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Inequality in Knowledge Repository Use in Scaling Service Operations." Harvard Business School Working Paper, No. 13-001, July 2012. (Revised August 2017.)
- Spring 2019
- Article
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
- 23 Sep 2008
- First Look
First Look: September 23, 2008
Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational... View Details
Keywords: Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. View Details
Keywords: Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. View Details
Keywords: Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:... View Details
Keywords: Martha Lagace
- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. View Details
Keywords: Martha Lagace
- 29 Dec 2014
- Research & Ideas
Most Popular Articles and Research Papers of 2014
Most Popular Faculty Working Papers 2014 Learning By Thinking: How Reflection Improves Performance Researchers Giada Di Stefano, Francesca Gino, Gary Pisano, and Bradley Staats... View Details
- 17 Dec 2013
- First Look
First Look: December 17
mind. Implications for mind perception, dehumanization, and intergroup relations are discussed. August 2013 Journal of Applied Psychology Rainmakers: Why Bad Weather Means Good Productivity By: Lee, Jooa Julia, Francesca Gino, and Bradley... View Details
Keywords: Carmen Nobel
- 22 Jul 2008
- First Look
First Look: July 22, 2008
Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured View Details
Keywords: Martha Lagace
- 05 Apr 2016
- First Look
April 5, 2016
Julia J., Francesca Gino, Daniel M. Cable, and Bradley R. Staats Abstract—Working in teams often leads to productivity loss because the need to feel accepted prevents... View Details
Keywords: Sean Silverthlorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management... View Details
Keywords: Sean Silverthorne
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
of employee creativity, empowering employees to respond quickly and effectively to emerging opportunities. Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive by Bradley View Details