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  • 2016
  • Working Paper

Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

By: Hummy Song, Robert S. Huckman and Jason R. Barro
We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States
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Song, Hummy, Robert S. Huckman, and Jason R. Barro. "Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals." Harvard Business School Working Paper, No. 16-039, September 2015. (Revised September 2016. Finalist, 2015 POMS College of Healthcare Operations Management Best Paper Competition.)
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

customers, and (4) becoming a supplier to a multisided platform. These ideas can be used by physical as well as online businesses. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52837 forthcoming The Laryngoscope... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2005
  • Research & Ideas

VCs Survey Post-Bubble Opportunities

Even if you have a great deal of money, the best entrepreneurs won't care—they'll just want a good partner. And that comes by building a reputation over time: "It's all about performance—it's easy for an entrepreneur to make a few... View Details
Keywords: by Julie Hanna; Financial Services
  • 03 Mar 2003
  • Research & Ideas

The Basics of Consumer Marketing in Asia

Consumer product makers looking to sell in Asia cannot expect the relative homogeneity they find in the U.S. or European countries, according to the panelists at the "Consumer Marketing in Asia" panel at the HBS Asia Business Conference. In China alone, said... View Details
Keywords: by Julie Jette
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

balance of power between stores and vendors who provide them with merchandise. "I think obviously the power should be shifting to the retailer," Petsch answered. He believes that with the pricing leverage already being exercised View Details
Keywords: by Julie Jette; Retail
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

said. "We're still getting a few exits out of that right now, but smaller exits for the most part." The conference was sponsored by the HBS Venture Capital & Private Equity Club. View Details
Keywords: by Julie Jette; Financial Services
  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

first, the product was refined, and the business model came after." Kroese also pointed out that of the $36 billion spent on advertising in 2004, only $10 billion was spent in online advertising. By 2008, he expects online... View Details
Keywords: by Julie Jette
  • 15 Mar 2007
  • Working Paper Summaries

Initiating Divergent Organizational Change: The Enabling Role of Actors’ Social Position

Keywords: by Julie Battilana
  • 30 Apr 2001
  • Research & Ideas

Big Companies, Big Opportunities—Big Questions

Domingo, managing director of O&V Associates, said established Latin American companies face a situation in which their markets are no longer protected by national interests and suddenly face competition on all sides. Andres Obregon... View Details
Keywords: by Julie Jette
  • 18 Apr 2005
  • Research & Ideas

Selling Luxury to Everyone

Business Administration at HBS, called luxury goods "a changing space, a space with extraordinary zip and excitement…Things are kicking along vigorously." "Simultaneous with that, there's all kinds of change," Koehn said, noting "the... View Details
Keywords: by Julie Jette; Consumer Products
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

overall experience," she said. However, the gift buying that represents a huge portion of many retailers' fourth-quarter revenues is greatly enhanced thanks to the Web, Vobejda said. "Gift-giving is truly made better by the... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

the network of relationships between brokers and institutional investors shapes the information diffusion in the stock market. We exploit trade-level data to show that central brokers gather information by executing informed trades, which... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2003
  • Research & Ideas

AIDS in Africa—What’s the Solution?

through all that...and come up with clear policy," he said. But he agreed with Sebati that some governments are committed and others are not. Limited Resources Clear policies have been hard to come by in much of Africa, according to... View Details
Keywords: by Julie Jette
  • 03 Sep 2013
  • Working Paper Summaries

How the Zebra Got Its Stripes: Imprinting of Individuals and Hybrid Social Ventures

Keywords: by Matthew Lee & Julie Battilana
  • 23 Mar 2003
  • Research & Ideas

Globalization: Little Impact on the Continent

Experts on the African economies say globalization has yet to benefit the continent in a significant way, and that what is really needed is political change and more investment from within its own borders. The comments came during a panel discussion on... View Details
Keywords: by Julie Jette
  • January 2003 (Revised September 2004)
  • Case

Consulting by Auditors (B): The Compromise and its Fallout

By: Ashish Nanda
This case tracks the evolution from October 2000 to July 2001 of public debate, regulatory decisions, and firm perspectives on the subject of consulting by accounting firms. View Details
Keywords: Conflict of Interests; Service Delivery; Accounting Industry; Consulting Industry
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Nanda, Ashish, and Kimberly A. Haddad. "Consulting by Auditors (B): The Compromise and its Fallout." Harvard Business School Case 903-069, January 2003. (Revised September 2004.)
  • 26 Feb 2019
  • Working Paper Summaries

Infringing Use as a Path to Legal Consumption: Evidence from a Field Experiment

Keywords: by Hong Luo and Julie Holland Mortimer
  • 13 Dec 2007
  • Working Paper Summaries

Acting Globally but Thinking Locally? The Influence of Local Communities on Organizations

Keywords: by Christopher Marquis & Julie Battilana
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

Summing Up If not useful growth, what are we measuring? And why? This column does not thrive on general agreement. And this past month discussants came close to general agreement on the proposition that economic growth is not measured properly View Details
Keywords: by Jim Heskett; Financial Services; Construction; Real Estate
  • June 2024
  • Article

Defining Who You Are by Whom You Serve? Strategies for Prosocial–Professional Identity Integration with Clients

By: Lakshmi Ramarajan and Julie Yen
Many professionals want to both achieve professional success and contribute to society. Yet, in some professional contexts, these aims are in tension because serving elite clients is considered the pinnacle of professional success, but professionals themselves may view... View Details
Keywords: Identity; Experience and Expertise; Corporate Social Responsibility and Impact; Behavior; Social Entrepreneurship
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Ramarajan, Lakshmi, and Julie Yen. "Defining Who You Are by Whom You Serve? Strategies for Prosocial–Professional Identity Integration with Clients." Administrative Science Quarterly 69, no. 2 (June 2024): 515–567.
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