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  • 05 Jul 2021
  • What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and... View Details
Keywords: by James Heskett
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

intermediate term, we will see companies that rely on global supply chains be hurt. Once companies run through their existing safety stocks of raw materials or parts provided by a far-flung supplier base, they may face challenges filling... View Details
Keywords: by Dina Gerdeman
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

how they should be governed, what they should worship, and how they should have power over their lives. Leadership is a struggle by flawed human beings to make some important human values real and effective, in the world as it is.... View Details
Keywords: by Martha Lagace

    Julie Battilana

    Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

    • 16 May 2017
    • First Look

    First Look at New Ideas and Research, May 16

    mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse... View Details
    Keywords: Re: Multiple Faculty
    • 20 Sep 2013
    • News

    Is this the era of the 'quiet leader?'

    • December 1996 (Revised October 1999)
    • Case

    Kidder, Peabody & Co.: Creating Elusive Profits

    By: Robert L. Simons and Antonio Davila
    On April 17, 1994, Kidder, Peabody & Co. announced a $350 million charge against earnings resulting from the discovery of false trading profits. That same day, the termination of Joseph Jett's employment with the company was made public. By illustrating the mechanics... View Details
    Keywords: Bonds; Governance Controls; Crime and Corruption; Financial Reporting; Profit; Financial Strategy
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    • 10 Nov 2010
    • News

    Choose tomorrow's leader today

    • Article

    The Error at the Heart of Corporate Leadership

    By: Joseph L. Bower and Lynn S. Paine
    Agency theory, a new model of governance promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards shareholders as owners of... View Details
    Keywords: Agency Theory; Business and Shareholder Relations; Leadership; Corporate Governance
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    • 29 Apr 2014
    • First Look

    First Look: April 29

    http://www.hbs.edu/faculty/Publication%20Files/bgjs13_84709dcc-425f-4fe2-8600-0f8cbb50be16.pdf August 2013 The Palgrave Encyclopedia of Strategic Management The Case Method By: Bower, Joseph L. Abstract—The... View Details
    Keywords: Sean Silverthorne
    • 06 Nov 2013
    • What Do You Think?

    Is Top-Down Resource Allocation on the Rise?

    management involvement in the resource allocation process? Or is it because certain of the world's major economies like China and Brazil are perceived by some as becoming more agile in their allocation of resources than United States and... View Details
    Keywords: by James Heskett
    • 01 May 2020
    • In Practice

    COVID-19’s Hard Lessons Might Prepare Business for Climate Change

    administration and a Joseph L. Rice, III Faculty Fellow in the General Management Unit. About the Author Danielle Kost is a senior editor at Harvard Business School Working Knowledge. [Image: HRAUN] Related... View Details
    Keywords: by Danielle Kost
    • 14 Aug 2019
    • Sharpening Your Skills

    The Manager's Guide to Leveraging Disruption

    In 1995, Harvard Business School professors Clayton M. Christensen and Joseph L. Bower wrote a seminal article for Harvard Business Review, Disruptive Technologies: Catching the Wave. Those words launched... View Details
    Keywords: by Sean Silverthorne
    • 19 Jan 2021
    • In Practice

    Leadership Advice for Biden: Restore a Sense of Calm

    Joseph R. Biden Jr. becomes the 46th president of the United States at a time when the nation is grappling with several sober realities at once: a deadly pandemic that is claiming the lives of thousands of Americans daily, a bumpy vaccine... View Details
    Keywords: by Dina Gerdeman
    • 05 Jun 2012
    • First Look

    First Look: June 5

    http://www.hbs.edu/research/pdf/12-105.pdf   Cases & Course MaterialsThe Market for Healthcare Joseph L. Bower and Michael NorrisHarvard Business School Note 312-040 This note describes the market for... View Details
    Keywords: Sean Silverthorne
    • 07 Sep 2011
    • First Look

    First Look: Sept. 7

    continual streams of requests for personal information and by the equally unavoidable barrage of personal information about others. Read the paper: http://www.heinz.cmu.edu/~acquisti/papers/acquisti_herding-out.pdf Global Capitalism at... View Details
    Keywords: Sean Silverthorne
    • 19 Jan 2022
    • In Practice

    7 Trends to Watch in 2022

    agenda in pursuit of a greater purpose. Healthier communities powered by the green and blue economy would be a good start Rosabeth Moss Kanter is the Ernest L. Arbuckle Professor of Business Administration.... View Details
    Keywords: by HBS News
    • 13 Jul 2022
    • Book

    Reimagining the Economy: What Would It Take to Put People First?

    presented in the excerpt below, the authors outline what a greener and fairer economy would look like. Co-edited by Battilana, the Joseph C. Wilson Professor of Business Administration at Harvard Business... View Details
    Keywords: by Avery Forman
    • 03 Feb 2018
    • Op-Ed

    How to Heed BlackRock's Call for Corporate Social Responsibility

    Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by insisting on the importance of... View Details
    Keywords: by Julie Battilana
    • 26 Apr 2011
    • Op-Ed

    HBS Faculty Comment on Environmental Issues for Earth Day

    Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
    Keywords: by Staff; Energy; Utilities