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- Faculty Publications (33)
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- All HBS Web (234)
- Faculty Publications (33)
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- September 2008
- Class Lecture
Leading Change and Organizational Renewal
By: Michael L. Tushman and Charles O'Reilley
Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This...
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- 01 Mar 2011
- First Look
First Look: March 1
costs. But to realize those benefits, the acquirer needs to achieve economies of scale by absorbing the target's resources into its operations. CEOs, who are often unrealistic about the performance boost from such acquisitions, must be...
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Sean Silverthorne
- 24 Jun 2008
- First Look
First Look: June 24, 2008
log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Download the paper from SSRN ($5): http://papers.nber.org/papers/w14060 Bounded Decision Making: From Description to Improvement Authors: Dolly Chugh,...
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Martha Lagace
- 30 Oct 2012
- First Look
First Look: October 30
Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor...
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Sean Silverthorne
- 06 Oct 2009
- First Look
First Look: October 6
Case Study of Utilitarian Income Redistribution Authors:N. Gregory Mankiw and Matthew C. Weinzierl Publication:American Economic Journal: Economic Policy (forthcoming) Abstract Should the income tax include a credit for short taxpayers...
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Martha Lagace
- 21 Oct 2008
- First Look
First Look: October 21, 2008
higher prices can increase use, either by targeting distribution to high-use households (a screening effect), or by stimulating use psychologically through a sunk-cost effect. We develop a methodology for...
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Martha Lagace
- 18 Apr 2018
- First Look
First Look at New Research and Ideas, April 18, 2018
investigated how an organization’s heightened focus on political ideology impacts employees. We address this gap by exploring how an individual’s political ideological misfit with an organization’s prevailing ideology impacts mobility....
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Sean Silverthorne
- June 2001
- Teaching Note
Teaching IT Executive Education Courses TN
By: Richard L. Nolan
In the information age, it is important that IT be addressed in an effective way accessible to practicing executives. Teaching IT to executives continues to change in concepts and content as IT penetrates deeply into every area of business. Driven by Moore's Law, the...
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- 13 Mar 2007
- First Look
First Look: March 13, 2007
paradox by considering the enabling role of actors' social position. Adopting a relational view of human agency, I model the impact of their social position on the likelihood that actors will initiate changes that diverge from the...
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Martha Lagace
- 04 Feb 2014
- First Look
First Look: February 4
increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics...
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Sean Silverthlorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
positions. Creating Leaders: An Ontological/Phenomenological Model Authors:Michael C. Jensen, Werner Erhard, and Kari L. Granger Publication:Chap. 16 in The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited View Details
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Sean Silverthorne
- 07 Sep 2011
- First Look
First Look: Sept. 7
continual streams of requests for personal information and by the equally unavoidable barrage of personal information about others. Read the paper: http://www.heinz.cmu.edu/~acquisti/papers/acquisti_herding-out.pdf Global Capitalism at...
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Sean Silverthorne
- 2013
- Working Paper
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to...
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Keywords:
Healthcare;
Experiential Quality;
Conformance Quality;
Clinical Outcomes;
Cost Efficiency;
Quality;
Service Operations;
Health Care and Treatment;
Performance;
Outcome or Result;
Health Industry
Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
- 30 Jul 2013
- First Look
First Look: July 30
programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of...
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Anna Secino
- 29 Apr 2014
- First Look
First Look: April 29
Publications August 2013 Journal of Financial Economics X-CAPM: An Extrapolative Capital Asset Pricing Model By: Barberis, Nicholas, Robin Greenwood, Lawrence Jin, and Andrei Shleifer Abstract—Survey evidence suggests that many investors form beliefs about future...
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Sean Silverthorne
- 18 Sep 2012
- First Look
First Look: September 18
relationships. We call for a new direction in socialization theory examining how both organizations and employees benefit by emphasizing newcomers' authentic best selves. Download the paper: http://www.hbs.edu/research/pdf/12-067.pdf The...
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Sean Silverthorne
- May–June 2013
- Article
Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization
By: Jodi L. Short and Michael W. Toffel
Codes of conduct indicate that working conditions are improving overall at the factories being monitored by multinational corporations, and that these codes of conduct also create possibilities for political mobilization that can improve labor conditions more broadly.
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Keywords:
Regulation;
Auditing;
Labor Relations;
Occupational Safety;
Environmental Operations;
Environmental Regulation;
Employees;
Labor;
Labor and Management Relations;
Governing Rules, Regulations, and Reforms;
Manufacturing Industry;
China;
Bangladesh;
India;
Honduras;
Nicaragua;
Pakistan;
Guatemala;
Malaysia;
Viet Nam
Short, Jodi L., and Michael W. Toffel. "Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization." Boston Review 38, no. 3 (May–June 2013).
- 2012
- White Paper
Robust Enforcement Should Complement Voluntary Regulation
By: Jodi L. Short and Michael W. Toffel
Spurred by the anti-regulation movement that started in the 1970s, voluntary self-regulation programs have emerged in many regulatory agencies, seeking to increase cooperation between government and industry to achieve greater and more cost-effective compliance....
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Short, Jodi L., and Michael W. Toffel. "Robust Enforcement Should Complement Voluntary Regulation." Georgetown University Economic Policy Vignette, September 2012.
- 2024
- Working Paper
Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring
By: Maria R. Ibanez, Ashley Palmarozzo, Jodi L. Short and Michael W. Toffel
Capitalizing on the superior credibility and flexibility and potential lower cost of external assessments, many global buyers are relying less on their own employee (“second-party”) auditors and more on third-party auditors to monitor and prevent environmental and...
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Keywords:
Auditing;
Audit Quality;
Working Conditions;
Sustainability;
Empirical Operations;
Empirical Service Operations;
Sustainability Management;
Corporate Accountability;
Corporate Social Responsibility and Impact;
Supply Chain Management
Ibanez, Maria R., Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel. "Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring." Working Paper, August 2024.
- Fall 2016
- Article
The Integrity of Private Third-party Compliance Monitoring
By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators....
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Keywords:
Regulation;
Compliance;
Compliance Policies;
Conflict Of Interest;
Independent Third Party;
Inspection;
Audit Quality;
Auditor;
Audit;
Environment;
Safety;
Conflict of Interests;
Working Conditions;
Labor;
Corporate Social Responsibility and Impact;
Governance Compliance;
Accounting Audits
Short, Jodi L., and Michael W. Toffel. "The Integrity of Private Third-party Compliance Monitoring." Administrative & Regulatory Law News 42, no. 1 (Fall 2016): 22–25.