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Show Results For
- All HBS Web
(288)
- News (94)
- Research (156)
- Multimedia (2)
- Faculty Publications (54)
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
Luca, is that business leaders need to accept the responsibility of creating a more inclusive society. When they ignore the potential for bias, they may inadvertently harm their customers, he says. Luca has been contacted View Details
- 13 Apr 2016
- News
Consumer Reports in the Age of the Amazon Review
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
bonding activity—regular rituals like doing the Walmart Cheer or firing a Nerf toy gun to conclude a project—led to a 16 percent increase in how meaningful employees judged their work to be, according to research by Harvard Business... View Details
Keywords: by Kristen Senz
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael Luca Abstract—We study the impact of the minimum wage on firm exit in the restaurant industry, exploiting recent... View Details
Keywords: Sean Silverthorne
- 08 Nov 2017
- Research & Ideas
Handgun Waiting Periods Prevent Hundreds of Homicides Each Year
solution that doesn’t impose any restrictions on who can own a firearm, according to the co-authors of the study, Harvard Business School professors Deepak Malhotra and Michael Luca, View Details
Keywords: by Dina Gerdeman
- May 2023
- Article
Gentrification and Retail Churn: Theory and Evidence
By: Edward L. Glaeser, Michael Luca and Erica Moszkowski
How does gentrification transform neighborhood retail amenities? This paper presents a model in
which gentrification harms incumbent residents by increasing rental costs and by eliminating
distinctive local stores. While rising rents can be offset with targeted... View Details
Keywords: Gentrification; Neighborhoods; Impact; Local Range; Transition; Civil Society or Community; Welfare; Economic Growth
Glaeser, Edward L., Michael Luca, and Erica Moszkowski. "Gentrification and Retail Churn: Theory and Evidence." Art. 103879. Regional Science and Urban Economics 100 (May 2023).
- 03 Oct 2013
- News
Study: Rankings Affect Student Applications
- 01 Mar 2024
- News
In Harmony
high-rise surface. On a Sunday afternoon in late November, Kim, 60, climbs the pathways crisscrossing Namsan, the 269-acre park rising high above Seoul. Soft yellow ginkgo leaves carpet the ground. A man, decked out in a white tracksuit View Details
- 2016
- Chapter
User-Generated Content and Social Media
By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from... View Details
Keywords: User-generated Content; Crowdsourcing; Design Economics; Internet and the Web; Marketing; Economics; Media; Social Media
Luca, Michael. "User-Generated Content and Social Media." Chap. 12 in Handbook of Media Economics. Vol. 1B, edited by Simon Anderson, Joel Waldfogel, and David Strömberg. North-Holland Publishing Company, 2016.
- 01 Sep 2014
- News
All For One
and mix freely. It hummed with activity. On a tour that first day, she was struck by just how animated the animation studio was—with frank discussions and heated arguments in... View Details
- 2020
- Book
The Power of Experiments: Decision-Making in a Data-Driven World
By: Michael Luca and Max H. Bazerman
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an... View Details
Keywords: Experiments; Randomized Controlled Trials; Organizations; Decision Making; Analytics and Data Science; Management Analysis, Tools, and Techniques
Luca, Michael, and Max H. Bazerman. The Power of Experiments: Decision-Making in a Data-Driven World. Cambridge, MA: MIT Press, 2020.
- 2016
- Working Paper
Reviews, Reputation, and Revenue: The Case of Yelp.com
By: Michael Luca
Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry; Washington (state, US)
Luca, Michael. "Reviews, Reputation, and Revenue: The Case of Yelp.com." Harvard Business School Working Paper, No. 12-016, September 2011. (Revised March 2016.)
The Power of Experiments: Decision Making in a Data-Driven World
In this book, Michael Luca and Max Bazerman explain the importance of experiments for decision making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of... View Details
- 12 May 2016
- Research & Ideas
When Mass Shootings Lead to Looser Gun Restrictions
In states with Republican-controlled legislatures, mass shootings lead to a significant increase in the number of laws that loosen gun restrictions. That’s one of several key findings in the study “The Impact of Mass Shootings on Gun Policy,” co-authored View Details
Keywords: by Carmen Nobel
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
subjective well-being. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54526 May 2018 American Economic Association Papers and Proceedings Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change By:... View Details
Keywords: Dina Gerdeman
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
exchanges can have a positive effect. If there’s “even an ounce” of perception by the other party that the relationship could or should extend beyond the business context to the friendship level, then precise transactions can hurt the... View Details
Keywords: by Kristen Senz
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp View Details
Keywords: Dina Gerdeman
- 14 Dec 2015
- Research & Ideas
Airbnb Hosts Discriminate Against African-American Guests
Professor Michael Luca and Daniel Svirsky, a doctoral student at HBS. “However, these features may also facilitate discrimination based on sellers' race, gender, age, or other... View Details