Publications

Publications

Filter Results: (271) Arrow Down
Filter Results: (271) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 4 of 271 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it... View Details
Keywords: by James Heskett
  • June 1996 (Revised January 1999)
  • Case

XcelleNet, Inc. (A)

By: Stephen P. Bradley, Richard L. Nolan and James Leonard
XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote... View Details
Keywords: Technological Innovation; Opportunities; Competitive Strategy; Competitive Advantage; Technology Networks; Computer Industry; Atlanta
Related
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

ground in Bentonville, Arkansas to sell and service Wal-Mart. Large individual accounts are now separable market segments, and even profit centers supported by their own multi-functional organizations. The days of easy separation of sales... View Details
Keywords: by Benson Shapiro
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

situation here, but rather a more subtle process change by some companies, especially those in volatile or fast-moving industries. What I see happening among partners I deal with is that they allocate strategically from the top (setting... View Details
Keywords: by James Heskett
  • Research Summary

Working Papers

By: Dennis A. Yao

 

Anton, James J. and Dennis A. Yao (2011).  "Delay as Agenda Setting." 

  • Abstract: In this paper we examine a class of... View Details
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Things some businesses will disappear, but new ones will appear." Dennis Hopwood said that "Capitalism periodically destroys and reconfigures previous economic orders through 'creative destruction' The tide goes out and the tide... View Details
Keywords: by James Heskett; Service
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

we have rebels like Tupac Shakur, Howard Stern, and Dennis Rodman. The problem with both the breadwinner and rebel models is that each has an undesirable underbelly, a stigma that ultimately makes the model less than ideal. Even the most... View Details
Keywords: by Manda Salls
  • May 2010 (Revised January 2012)
  • Case

Lincoln Financial Meets the Financial Crisis

By: Robert C. Pozen and Peter Goodspeed Spring
In March of 2009, Lincoln Financial Group's CEO Dennis Glass was facing a difficult decision as to how he would replenish his company's capital, which could quickly fall to dangerously low levels as a result of the financial crisis. Though the cost of raising capital... View Details
Keywords: Cost vs Benefits; Financial Crisis; Capital; Private Equity; Crisis Management; Business and Government Relations; Business and Stakeholder Relations; Insurance Industry
Related
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

another. When e-business burst on the scene, GE's CEO Jack Welch was impressed by the strategy adopted by the CEO of GE's Global Consumer Finance (GCF) division, who realized he was not up to speed in... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 08 Mar 2004
  • Research & Ideas

Secret to Success: Go for “Just Enough”

mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy. Rocketing success markers that are... View Details
Keywords: by Laura Nash & Howard Stevenson
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

empty. Dennis Campbell and Tatiana Sandino discuss their new case study. How to Be a Rebel Leader In the book Rebel Talent, Francesca Gino argues companies should encourage rebellion in their workplaces.... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

return of a pandemic. But what about potential opportunities associated with the recession of the coronavirus, opportunities associated with a “reshuffling of the deck” in the workforce caused by COVID-19 that could create opportunities... View Details
Keywords: by James Heskett
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

Summing Up Is "identity" a victim of competitiveness? A recent study of organizational behavior published by Timothy Kieningham and Lerzan Toksoy shows that employees' perceptions of their employers' levels of commitment to them... View Details
Keywords: by Jim Heskett
  • 2008
  • Working Paper

Embracing Commitment and Performance: CEOs and Practices Used to Manage Paradox

By: Tobias Fredberg, Michael Beer, Russell Eisenstat, Nathaniel Foote and Flemming Norrgren
We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of top American and European companies (incl. IKEA, Campbell Soups, Nokia, H&M), we find that instead of choosing between... View Details
Keywords: Leadership; Managerial Roles; Performance; Strategy; Management Practices and Processes; Decision Choices and Conditions
Related
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum... View Details
Keywords: by James Heskett
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details
Keywords: by James Heskett
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

At a recent Harvard Business School conference, dozens of CEOs committed to the idea of working toward "higher-ambition" goals that go beyond just short-term shareholder value. Inspired by the book Higher Ambition: How Great Leaders... View Details
Keywords: by Dina Gerdeman
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

Wegrzyn cited (1) "incredible pressure from the economic side," (2) "incredible instability," and (3) a resulting "dog-eat-dog attitude." Dennis Hopwood said, "In the end, it's all about making the... View Details
Keywords: by Jim Heskett
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

idea because the monopoly surplus is higher than that from a duopoly,” Luo explains. This intuition was originally developed by her colleagues Dennis Yao at Harvard Business School and Jim Anton from Duke... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one by one. I tell my own story of... View Details
Keywords: by Dina Gerdeman

Are you looking for?

→Search All HBS Web