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- All HBS Web
(456)
- News (127)
- Research (257)
- Multimedia (4)
- Faculty Publications (106)
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- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
inquiry this week.) Meanwhile, he let serious product quality issues spiral out of control by understating safety risks and product problems. This left the media, politicians, and consumers to dictate the conversation, while Toyota... View Details
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
Lees argue, is a new approach to leading PSFs. The book's "integrated leadership model" is built on 4 management activities: setting direction, gaining commitment to the direction, execution, and setting a personal example. We... View Details
- December 2005
- Case
IBM and Eclipse (A)
IBM faces a collective action problem: It open sourced its $40 million application platform and has to convince other companies to contribute. Explores the events leading up to IBM's decision to make the Eclipse platform available as an Open Source project. In 1998,... View Details
Keywords: Digital Platforms; Open Source Distribution; Cooperation; Adoption; Computer Industry; Information Technology Industry
O'Mahony, Siobhan, Fernando Cela Diaz, and Evangelos Mamas. "IBM and Eclipse (A)." Harvard Business School Case 906-007, December 2005.
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
In the decades prior to the advent of radial tires," writes Donald Sull in Business History Review, "Firestone Tire & Rubber was viewed by some observers as the best managed U.S. tire company." But in the face of French... View Details
- 06 Jun 2011
- Research & Ideas
Why Leaders Lose Their Way
(R-NV) resigned after covering up an extramarital affair with monetary payoffs. Lee B. Farkas, former chairman of giant mortgage lender Taylor, Bean & Whitaker, in April was found guilty for his role in one of the largest bank fraud... View Details
Keywords: by Bill George
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
"Trust requires reciprocity." Mike Beer suggested that managers succeed by "inviting honest, collective and public conversations," in the process "making themselves vulnerable." Bob View Details
Keywords: by James Heskett
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
do. In their recent working paper "Accident, Innovation, and Expectation in Innovation Process," authors Robert D. Austin and Lee Devin explore the concept of accidental innovation, how it works or doesn't, and how good... View Details
Keywords: by Sarah Jane Gilbert
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details
Keywords: by Sean Silverthorne
- February 2016 (Revised July 2017)
- Case
Race, Justice, and the Jury System in Postbellum Virginia
By: David Moss and Dean Grodzins
In December 1877, an all-white grand jury in Patrick County, Virginia, indicted two black teenagers, Lee and Burwell Reynolds, for killing a white man. After a series of trials, an all-white trial jury convicted Lee of second-degree murder and sentenced him to prison.... View Details
Moss, David, and Dean Grodzins. "Race, Justice, and the Jury System in Postbellum Virginia." Harvard Business School Case 716-047, February 2016. (Revised July 2017.)
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
that, “‘imposters’ could well bring in the balancing element in the teams of today where more people are the exact opposite in terms of work output to ‘talk’ ratio!” Cathy Lee speculated about whether imposters “are more loyal.” A comment... View Details
Keywords: by James Heskett
- 18 Aug 2017
- Op-Ed
Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump
business community. It all came down to moral leadership. When the president refused to take the lead in speaking out against the demonstration in Charlottesville by neo-Nazis, Ku Klux Klan, and white supremacist groups, America’s CEOs... View Details
Keywords: by Bill George
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of... View Details
Keywords: by Dina Gerdeman
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
they are also signaling to people that it might be safer to go out now,” says Michael Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School. Policymakers trying to avoid draconian... View Details
- 02 Jun 2003
- Research & Ideas
Why Have Marketers Ignored America’s Man-of-Action Hero?
presented by the rise of the man-of-action hero. Salls: What is the man-of-action hero, and why is this manhood ideal so important in American culture? You say the man-of-action hero is a synthesis of two other popular models of American... View Details
Keywords: by Manda Salls
- 06 May 2002
- What Do You Think?
What’s Driving the “New Marketing?”
Jain (Harvard Business School Publishing, 2002) is a fact in many organizations today. It can be summed up by the question, "What's new?" Karl Hansen commented, "New Marketing is just another way to help people try to... View Details
Keywords: by James Heskett
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
be found." This was tried by Henry Ford, Nanninga continued, "who reasoned that by paying higher wages there would be more people on the streets who could afford his products." Others would... View Details
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
from the case is that a really ugly process can produce great results sometimes. My coauthor in a lot of my work is Lee Devin, a theater professor and theater professional. Of course, theater people have their own ensemble processes.... View Details
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
Sheikh extended this idea when he proposed that, "the number of work hours should be dictated by productivity—i.e., very productive individuals in an organization should be rewarded with greater time off (within) upper and lower... View Details
- Research Summary
Sustainable Operations
Professor Lee studies how operational synergies between different supply chains can be used to create economic value and improve environmental sustainability. She uses an operational lens to approach sustainability problems, focusing on the management of material flow... View Details
- 15 Nov 2017
- Research & Ideas
How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender
their quest for revenue generation. It can also be risky and difficult to finance a hybrid: Venture capitalists may be turned off by the idea of funding an organization preoccupied with its social mission, while charitable foundations may... View Details
Keywords: by Carmen Nobel