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- Faculty Publications (41)
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- All HBS Web (332)
- Faculty Publications (41)
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
by a government’s response to the virus, blurring the line between the private and public sectors. Said Dr. David Nabarro, Special Envoy for COVID-19 for the World Health Organization (WHO), “Brands must... View Details
Keywords: by Jill Avery and Richard Edelman
Anita Elberse
Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.
Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
decades of research and scholarship at Harvard. This was the first time I saw Al Chandler and it was also the first time I heard a talk by Bernard Bailyn and David Landes. There they were, three giants of... View Details
Keywords: by Sean Silverthorne
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
organizations had 512 trustees and numerous senior staff. Levy oversees the Lincoln, but has no hiring or firing power within its organizations. Like many nonprofits, Lincoln Center has both thrived and struggled over the years. By the... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen... View Details
- March 2016
- Case
N12 Technologies: Building an Organization and Building a Business
By: David A. Garvin and Aldo Sesia
N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts.... View Details
Keywords: Startup; Organizational Structure; Nanotechnology; Business Processes; Organizational Change and Adaptation; Organizational Design; Management Systems; Commercialization; Industrial Products Industry; Manufacturing Industry; Auto Industry; Bicycle Industry; Transportation Industry; United States
Garvin, David A., and Aldo Sesia. "N12 Technologies: Building an Organization and Building a Business." Harvard Business School Case 316-002, March 2016.
- 10 Apr 2007
- First Look
First Look: April 10, 2007
media content. Raises issues of how technology interacts with creative processes and outcome possibilities, and also invites discussion of strategic and organizational questions raised by the very different business models of the... View Details
Keywords: Martha Lagace
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
antagonistic students, sexism, and racism. Even when case discussions raised controversial topics, Christensen's leadership was informed by clarity and confidence. David Garvin, the C. Roland Christensen... View Details
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
specific situations their workforces face by surveying home workers.” What they’ve found is that being single and working under quarantine alone carries a very different set of stresses than being a member of a working family with View Details
Keywords: by Boris Groysberg and Susan Seligson
- 05 Nov 2013
- First Look
First Look: November 5
Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising... View Details
Keywords: Sean Silverthorne
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
should be practicing anyway. The only new element is that it has to be practiced in a different (remote) work environment. As David Wittenberg put it, “It might take a bit more time to connect with employees online instead of walking... View Details
Keywords: by James Heskett
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
management. Instead, Perlman mapped backward from his VC target, reasoning that WebTV's appeal and value to the VCs would be greatly enhanced by partnership with a prominent consumer electronics firm. Perlman started View Details
Keywords: by James K. Sebenius
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
information is significant and avoiding information overload. David J. Collis, the Thomas Henry Carroll Ford Foundation Adjunct Professor of Business Administration at Harvard Business School, and Michael G.... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms (borrowing from David Physick's comment), Tony liked to sit... View Details
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
several members of the quartet. Time spent rehearsing was time not spent performing and recording. They did eventually record the entire string quartet cycle on Nimbus. Folks who are able to play the way these guys play can get lots of gigs and are paid good rates... View Details
- January 2022
- Article
Who Creates New Firms When Local Opportunities Arise?
By: Shai Benjamin Bernstein, Emanuele Colonnelli, Davide Malacrino and Timothy McQuade
We examine the characteristics of the individuals who become entrepreneurs when local opportunities arise. We identify local demand shocks by linking fluctuations in global commodity prices to municipality level agricultural endowments in Brazil. We find that the firm... View Details
Keywords: Firms; Entrepreneurs; Demand Shocks; Entrepreneurship; Personal Characteristics; Demographics; Opportunities; Brazil
Bernstein, Shai Benjamin, Emanuele Colonnelli, Davide Malacrino, and Timothy McQuade. "Who Creates New Firms When Local Opportunities Arise?" Journal of Financial Economics 143, no. 1 (January 2022): 107–130.
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
"job" that customers were "hiring" a milkshake to do. KFC’s Explosive Growth in China In China, Yum! Brands opens a KFC restaurant every day. But this is not the KFC you know in America. A case study written by View Details
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Margaret Graham's RCA and the Radio Disc, a biography of David Sarnoff by an RCA executive, and a journalistic account of Sony's expansion. Precisely because of the tiny number of players involved, their... View Details