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  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

In recent months several high-level leaders have mysteriously lost their way. Dominique Strauss-Kahn, former head of the International Monetary Fund and a leading French politician, was arraigned on charges of sexual assault. Before that View Details
Keywords: by Bill George
  • January 2002 (Revised January 2004)
  • Case

Cola Wars Continue: Coke and Pepsi in the Twenty-First Century

By: David B. Yoffie and Yusi Wang
Examines the industry structure and competitive strategy of Coca-cola and Pepsi over 100 years of rivalry. New challenges of the 21st century included boosting flagging domestic cola sales and finding new revenue streams. Both firms also began to modify their bottling,... View Details
Keywords: Price; Growth and Development; Brands and Branding; Emerging Markets; Industry Structures; Performance; Competition; Competitive Strategy; Food and Beverage Industry; United States
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  • September 1986 (Revised February 1990)
  • Background Note

A Note on Quality: The Views of Deming, Juran, and Crosby

By: David A. Garvin
Describes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero... View Details
Keywords: Quality; Performance Improvement; Mathematical Methods
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  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

oneself and to engage in moral compensation by behaving prosocially. We established the role that impurity played in these effects through mediation and moderation. We found that inauthenticity-induced cleansing and compensatory helping... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

‘maximizing shareholder value’ over a particular time horizon. Lesser minds have taken it to mean that the phrase inherently focuses on the short-term.” David B. introduced a point that drew a lot of comment... View Details
Keywords: by James Heskett
  • 04 Oct 2004
  • What Do You Think?

Does Speed Trump Intellectual Property?

respondents, warrant additional regulatory intervention. Paula Thornton asks, "Does it [the loss of intellectual property to rapid responders] really matter? ... In many cases IP is overutilized as a crutch (or as nail to those bearing hammers)." View Details
Keywords: by James Heskett
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

James B. Oldroyd and David Elkington measured how long 2,241 small- to medium-sized US companies took to respond to an online sales lead. The majority—37 percent—did so within 1 hour; 16 percent responded... View Details
Keywords: by Maggie Starvish
  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

afflicting most companies today should be relatively modest in organizations that build and manage their businesses around software. David B. Yoffie is the Max and Doris Starr... View Details
Keywords: by Danielle Kost
  • 19 Jun 2012
  • First Look

First Look: June 19

David B. Yoffie and Renee KimHarvard Business School Case 711-504 Muhtar Kent, CEO of the Coca-Cola Company, faced a critical decision in 2011 after closing a $12 billion deal... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on 'rational intuition' may be a... View Details
Keywords: by James Heskett
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and David P. Norton aims to make... View Details
Keywords: by Staff

    Judo Strategy: Turning Your Competitors’ Strength to Your Advantage

    Why do some companies succeed in defeating stronger rivals, while others fail? This is a question that, sooner or later, all ambitious competitors must face. Whether you’re a tiny start-up taking on industry giants or a giant moving into markets dominated by... View Details

    • 12 Nov 2021
    • News

    Why the Chip Shortage Drags On and On … and On

    • 16 Apr 2007
    • Research & Ideas

    Delivering the Digital Goods: iTunes vs. Peer-to-Peer

    Tail, and discusses the strategic implications for online retailers. Together with Barry Nalebuff (Yale School of Management) and David Yoffie (HBS), Ramon is working on a model of competitive interaction... View Details
    Keywords: by Sean Silverthorne; Music
    • 31 Jan 2017
    • Research & Ideas

    Why These Business School Professors Oppose Trump's Executive Order on Immigration

    Business School professors who have signed the petition, and asked them to share why they openly oppose the Executive Order. Here are their initial responses. David B. Yoffie, Max & Doris Starr Professor... View Details
    Keywords: by Staff
    • Research Summary

    Masters of Strategy

    By: David B. Yoffie

    Over the last two decades, Professor Yoffie has written numerous cases on Intel, Microsoft, and Apple. In a new research project with Professor Michael Cusumano of MIT, the authors are examining what made Andy Grove of Intel, Bill Gates of Microsoft, and Steve Jobs... View Details

    • 01 Mar 2016
    • First Look

    March 1, 2016

    2016 Boston: Self-published An Easy Introduction to Financial Accounting: A Self-Study Guide By: Narayanan, V.G. Abstract—This book is a self-study guide written for someone who wishes to teach themselves basic financial accounting. It is based on a course View Details
    Keywords: Sean Silverthorne
    • 29 Sep 2015
    • First Look

    September 29, 2015

    2015 Princeton University Press How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network By: Greenstein, Shane Abstract—In less than a decade, the Internet went from being a series of loosely connected networks used View Details
    Keywords: Sean Silverthorne