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Publications

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  • All HBS Web  (895)
    • News  (218)
    • Research  (509)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (243)

Show Results For

  • All HBS Web  (895)
    • News  (218)
    • Research  (509)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (243)
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  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August  2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 21 Oct 2014
  • First Look

First Look: October 21

well-established organizations to act in new ways is never easy. This book is designed to support business leaders and organizational scholars who are grappling with this challenge by pulling together leading-edge insights from some of... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership... View Details
Keywords: by Carmen Nobel
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

demands of consistent quality, innovative design, supply logistics, and the need for superior customer service, and it's easy to understand why David A. Birnbaum (HBS MBA '74), a private jeweler, would sound... View Details
Keywords: by Julia Hanna; Consumer Products
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Online—was coauthored by Nancy P. Rothbard, David Pottruck Professor of Management of the Wharton School of Business; Lakshmi Ramarajan, the Anna Spangler Nelson and Thomas C.... View Details
Keywords: by Rachel Kim Raczka
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details
Keywords: by Ben Rand
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

have enjoyed reading his reviews of works by Thomas Cochran, Mira Wilkins, Hugh G.J. Aitken, Samuel Haber, Ray Ginger, and many others. Al preferred books with a clear core argument and had little patience... View Details
Keywords: by Sean Silverthorne
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

one’s pre-tenure years when the opportunity cost of time seems especially high,” he writes. Colleague David A. Moss concurs. “The first priority should always be to identify truly important problems to work... View Details
Keywords: by Carmen Nobel; Education
  • 14 Jun 2011
  • First Look

First Look: June 14

case:http://cb.hbsp.harvard.edu/cb/product/109071-PDF-ENG foursquare Mikołaj Jan Piskorski, Thomas R. Eisenmann, Jeffrey J. Bussgang, and David ChenHarvard Business School Case 711-418 Co-founders of... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and David P. Norton aims to make... View Details
Keywords: by Staff
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

a new book, Rethinking the MBA: Business Education at a Crossroads, Harvard Business School's Srikant M. Datar, David A. Garvin, and Patrick G. Cullen suggest opportunities for innovation. Understanding... View Details
Keywords: by Staff
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

up as a manager. HBS professor David Thomas points out that "increasingly, the people who are the most effective are those who essentially are both managers and leaders." Communication Is Key... View Details
Keywords: by Deborah Blagg & Susan Young
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

going to solve the deeper issues that organizations need to be facing,” Williams said. In 1996, Harvard Business School professors Robin Ely and David Thomas were among the first scholars to point out that... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

David DeSteno, Who Can You Trust?, reminded us that “90% of people—most of whom identify themselves as morally upstanding—will act dishonestly to benefit themselves if they believe they won’t get caught.” Possible remedies were suggested... View Details
Keywords: by James Heskett; Banking
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

book excerpt Leading Innovation From Collective Genius: The Art of Practice of Leading Innovation By Linda A. Hill, Greg Brandeau, Emily Truelove and Kent Linebeck Though each of our leaders and their firms... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

consequentially experienced higher asset growth and increased market share during the crisis. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54253 November 8, 2018 NEJM Catalyst Transitioning Payment Models: Fee-for-Service to Value-Based Care By:... View Details
Keywords: Dina Gerdeman
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

Harvard Business Review Beating the Odds: Leadership Lessons from Senior African-American Women By: Roberts, Laura Morgan, Anthony Mayo, Robin Ely, and David Thomas Abstract—Any list of top CEOs reveals a... View Details
Keywords: Sean Silverthorne
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