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- Faculty Publications (20)
Show Results For
- All HBS Web (428)
- Faculty Publications (20)
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
American," a case study authored by Mukunda with Lisa Mazzanti and Aldo Sesia (both case researchers at HBS). The case follows several key events in the career of Cynthia Carroll (HBS MBA 1989), who... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
said. “One of the challenges we face in retail service operations is that the customer is part of the operating process” Raman also talked about empathy in dealing with difficult customers who hurt business View Details
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
time because they do not distinguish between the two." Revising Expectations Ghosh notes that venture capitalists could help mitigate personal failures by allowing for the expectation of company growing pains. He points out that a... View Details
Keywords: by Carmen Nobel
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
example, in a February 2012 survey by the Pew Research Center, 73 percent of 2,253 adult respondents answered they would not be OK with a search engine (such as Google) keeping track of their searches and... View Details
Keywords: by Carmen Nobel
- 30 Sep 2013
- Research & Ideas
Do Mergers Hurt Product Quality?
according to a recent study by Harvard Business School Assistant Professor Albert W. Sheen. In The Real Product Impact of Mergers, Sheen finds that mergers generally have little effect on product quality over time, even while product... View Details
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
why the brain evolved to pay attention to other people.” The problem was that while the film's characters appeared astonishingly human in many ways, their eyes looked lifeless. Viewers were creeped out. Humans are often delighted by... View Details
Keywords: by Carmen Nobel
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
skills, early education, and entrepreneurship training); and capital (equity, research grants, and loans). Mills is collaborating with HBS colleagues including professors Michael Porter, Jan Rivkin, and Joseph Fuller, who are focused on... View Details
- 17 Oct 2013
- Research & Ideas
Reserve Bank Governor Discusses India’s Financial Opportunities
not central to the big problem we're facing now," he said. Instead, he placed much of the blame on global investment cycles created by the Federal Reserve Board's stimulus policies in the wake of the global financial crisis.... View Details
Keywords: by Carmen Nobel
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
"Substantial recent research implies that clustering—the degree to which people with whom a person is connected are themselves connected to each other—can improve problem-solving performance by... View Details
- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with... View Details
- 05 Nov 2012
- Research & Ideas
What Wall Street Doesn’t Understand About International Trade
Making the best international trading decisions may be as easy as taking a stroll around the local neighborhood. A recent research paper states that it's possible to predict whether a US firm will trade with any given country View Details
Keywords: by Carmen Nobel
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
very deliberate effort to market the iPad as a sibling to the Mac. Macs keep their names with each successive upgrade, analysts noted, while iPhones sport sequential numbers and letters to indicate improvements. “Consumers don't... View Details
Keywords: by Carmen Nobel
- 12 Dec 2017
- News
The Nobel Prize and the Making of a Heritage Brand
- 23 Sep 2015
- Research & Ideas
Men Want Powerful Jobs More Than Women Do
Desirable. “Even in the most progressive, gender-balanced households, on average, women seem to think about a greater diversity of pursuits” While you let that provocative title sink in, it’s worth noting that the research was conducted View Details
Keywords: by Carmen Nobel
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
South Africa; and M-PESA, an initiative launched by the mobile network operator Safaricom (in conjunction with Vodafone) to offer a new type of financial service to the poor residents of Kenya. Ultimately,... View Details
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
the job.” Note to managers: “We would be interested in finding organizations that are willing to experiment with practices that may recharge employees,” says Gino. “We would love to collaborate with them and... View Details
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
growing trend for firms with international branch offices, says Harvard Business School professor Jordan Siegel. He discusses the issue in a new study titled "Multinational Firms, Labor Market Discrimination, and the Capture of... View Details
Keywords: by Carmen Nobel
- 14 Mar 2011
- Research & Ideas
Water, Electricity, and Transportation: Preparing for the Population Boom
By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details
Keywords: by Carmen Nobel
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
information about large stock trades to their best, most lucrative clients. When a savvy activist investor submits a trading order through a brokerage firm, for example, the brokers will exploit this information by telling their favorite... View Details
- 26 Sep 2011
- HBS Case
HBS Cases: Lady Gaga
"Yo Taylor, I'm really happy for you, and I'mma let you finish, but [fellow nominee] Beyoncé had one of the best videos of all time." Millions of viewers were turned off by his impulsive bullying,... View Details