blindness - Publications - Faculty & Research

July 1991 (Revised March 1992)
Background Note

Integrity and Management

Describes the role that issues of personal integrity play in managers' decisions. Defines personal integrity, the factors that influence it, the situations in which it becomes particularly relevant to company decisions, and ways of overcoming the blind spots that can... View Details

Keywords: Decisions; Moral Sensibility; Planning; Situation or Environment; Trust; Value

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26 Jul 2019
News

Amazon Needs to Tame Its Wild West Marketplace

22 Mar 2016
News

Why Meeting a First Date for Breakfast Might not Be a Bad Idea

07 Oct 2008
First Look

First Look: October 7, 2008

question-dodgers as positively as speakers who actually answered the question they are asked but were not blind to all efforts to dodge: They both noticed—and punished—particularly egregious attempts (Study 1). More troublingly, listeners... View Details

Keywords: Martha Lagace

October 1993 (Revised March 2023)
Case

Conflict on a Trading Floor (A)

By: Joseph L. Badaracco Jr. and Jerry Useem

A junior salesperson on FirstAmerica Bank's trading floor is assisting a top salesperson, Linda, on a deal to finance the construction of a new cruise ship for Poseidon Cruise Lines. While the terms of the deal are being worked out, he realizes Linda has taken... View Details

Keywords: Cost vs Benefits; Ethics; Values and Beliefs; Profit; Knowledge Use and Leverage

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07 Jan 2022
News

Five Must-Read Harvard Business Review Articles

May 4, 2020
Article

Your CEO Succession Plan Can't Wait

By: J. Yo-Jud Cheng, Boris Groysberg and Paul M. Healy

CEOs tend to be older, putting them at greater risk of COVID-related illness, and adding to the urgency, succession planning has long been a blind spot for most boards. From 2015 to 2016, the authors conducted a global survey to better understand the experiences,... View Details

Keywords: CEO Succession; Management Succession; Planning; Governing and Advisory Boards

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05 Jun 2013
News

Resisting The Temptation To 'Win' When Investing

13 Aug 2007
Research & Ideas

The Dark Side of Trust

double-edged sword. In the short run, working with trusted suppliers reduces transaction costs and furthers the buyer's competitive standing. This is the effect that has been emphasized in previous work. But trust can also make you blind... View Details

Keywords: by Sean Silverthorne; Service

07 Sep 2010
Research & Ideas

Mindful Leadership: When East Meets West

blind spots, accept shortcomings, and gain the confidence to address great challenges in their lives. Q: Do you think business schools should be paying more attention to this subject? A: Any business school committed to developing leaders... View Details

Keywords: by Sean Silverthorne

25 Jul 2011
News

Countdown in Washington

January 2006 (Revised July 2007)
Case

Juan Trippe and Pan American World Airways

By: Nitin Nohria, Anthony Mayo and Mark Rennella

A fascination with flight and a forceful personality helped to create a market for air travel and shape the modern airline industry. Masterfully wielding his power and influence, Juan Trippe built Pan American Airways by combining bold moves and blind ambition. Across... View Details

Keywords: Decision Choices and Conditions; Leadership; Growth and Development Strategy; Industry Growth; Business and Government Relations; Power and Influence; Air Transportation; Air Transportation Industry; Travel Industry

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17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

the right question poorly," the authors note. "In this research we find that, at least in part, people value style over substance because the style blinds us to the lack of substance," says Rogers. The researchers' working... View Details

Keywords: by Martha Lagace

Max H. Bazerman

Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. His recent books... View Details

Keywords: accounting industry; management consulting; pharmaceuticals

Randolph B. Cohen

Randolph B. (Randy) Cohen is the MBA Class of 1975 Senior Lecturer of Entrepreneurial Management in the Finance Unit at Harvard Business School. Cohen’s main research focus has been the identification of top investment managers and the prediction of manager... View Details

Keywords: financial services; investment banking industry

Article

How a Fast-Growing Startup Built Its Sales Team for Long-Term Success

By: Frank V. Cespedes and David Mattson

It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current operations while failing to think and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a... View Details

Keywords: Business Startups; Salesforce Management; Management Practices and Processes

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15 Oct 2008
Working Paper Summaries

The Artful Dodger: Answering the Wrong Question the Right Way

Keywords: by Todd Rogers & Michael I. Norton

May 8, 2020
Article

Which Covid-19 Data Can You Trust?

By: Satchit Balsari, Caroline Buckee and Tarun Khanna

The COVID-19 pandemic has produced a tidal wave of data, but how much of it is any good? And as a layperson, how can you sort the good from the bad? The authors suggest a few strategies for dividing the useful data from the misleading: Beware of data that’s too broad... View Details

Keywords: COVID-19 Pandemic; Health Pandemics; Analytics and Data Science

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