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    • All HBS Web  (379)
      • Faculty Publications  (90)

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      • March 1997 (Revised April 1997)
      • Background Note

      Automobile Distribution in Japan

      By: V. Kasturi Rangan and Yutaka Kashiwagi
      Keywords: Distribution; Auto Industry; Japan
      Citation
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      Rangan, V. Kasturi, and Yutaka Kashiwagi. "Automobile Distribution in Japan." Harvard Business School Background Note 597-076, March 1997. (Revised April 1997.)
      • September 1996 (Revised August 1999)
      • Case

      Massachusetts Automobile Insurance 1999

      By: Richard F. Meyer
      The data and background are provided to enable students to determine what deductible insurance they wish to have in Massachusetts. View Details
      Keywords: Decisions; Risk Management; Insurance Industry
      Citation
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      Meyer, Richard F. "Massachusetts Automobile Insurance 1999." Harvard Business School Case 897-041, September 1996. (Revised August 1999.)
      • 1996
      • Working Paper

      How Strategic Networks Get Built: The Dynamics of Alliance Formation in the Global Automobile Industry

      By: Nitin Nohria and Carlos Garcia-Pont
      Citation
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      Nohria, Nitin, and Carlos Garcia-Pont. "How Strategic Networks Get Built: The Dynamics of Alliance Formation in the Global Automobile Industry." Harvard Business School Working Paper, No. 96-052, April 1996.
      • 1994
      • Article

      Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers

      By: M. Iansiti and K. B. Clark
      Keywords: Integration; Growth and Development; Information Technology; Information Infrastructure
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      Iansiti, M., and K. B. Clark. "Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers." Industrial and Corporate Change 3, no. 3 (1994): 557–605.
      • November 1993 (Revised March 1997)
      • Case

      Romeo Engine Plant

      By: Amy P. Hutton and Robert S. Kaplan
      A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
      Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry
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      Hutton, Amy P., and Robert S. Kaplan. "Romeo Engine Plant." Harvard Business School Case 194-032, November 1993. (Revised March 1997.)
      • August 1993
      • Case

      USAA: Business Process Review for the Great Lakes Region

      By: James L. Heskett and Roger H. Hallowell
      USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
      Keywords: Business Processes; Insurance Industry; United States
      Citation
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      Heskett, James L., and Roger H. Hallowell. "USAA: Business Process Review for the Great Lakes Region." Harvard Business School Case 694-024, August 1993.
      • December 1992 (Revised March 1997)
      • Case

      Peoria Engine Plant (A)

      By: Robert S. Kaplan and Amy P. Hutton
      Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
      Keywords: Cost Management; Cost Accounting; Budgets and Budgeting; Earnings Management; Reports; Financial Reporting; Management Analysis, Tools, and Techniques; Performance Improvement; Performance Productivity; Factories, Labs, and Plants; Auto Industry
      Citation
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      Kaplan, Robert S., and Amy P. Hutton. "Peoria Engine Plant (A)." Harvard Business School Case 193-082, December 1992. (Revised March 1997.)
      • December 1992 (Revised May 1993)
      • Case

      Porsche AG

      By: Robert S. Kaplan
      Describes the financial management of the research and development departments of an automobile manufacturer and technology supplier. Existing cost systems measure accurately the costs incurred by department and by project. But little formal information is provided... View Details
      Keywords: Financial Management; Cost Accounting; Research and Development; Machinery and Machining; Auto Industry; Technology Industry
      Citation
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      Kaplan, Robert S. "Porsche AG." Harvard Business School Case 193-071, December 1992. (Revised May 1993.)
      • September 1992 (Revised November 1996)
      • Case

      Royal Automobile Club Rescue Services Division: Transformation Through Technology

      By: W. Earl Sasser and Roger H. Hallowell
      The Royal Automobile Club uses a new computer and telephone system to improve its service standards and profitability. After the initial impact of changes from technology, the organization faces a need to choose between future technological development or... View Details
      Keywords: Technological Innovation; Decision Choices and Conditions; Organizational Change and Adaptation; Information Technology; Corporate Strategy; Service Industry; Auto Industry; United Kingdom
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      Sasser, W. Earl, and Roger H. Hallowell. "Royal Automobile Club Rescue Services Division: Transformation Through Technology." Harvard Business School Case 693-029, September 1992. (Revised November 1996.)
      • March 1992 (Revised June 1993)
      • Case

      Lada do Brasil

      By: James E. Austin and Helen Shapiro
      In an effort to capitalize on the entrepreneurial opportunity presented by the Brazilian government's trade liberalization, a Panamanian automobile trading company launched a business of importing the Russian made Lada cars into Brazil. The company confronts a complex... View Details
      Keywords: Business Startups; Transformation; Economics; Corporate Entrepreneurship; Capital; Policy; Competition; Auto Industry; Brazil
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      Austin, James E., and Helen Shapiro. "Lada do Brasil." Harvard Business School Case 392-122, March 1992. (Revised June 1993.)
      • 1992
      • Working Paper

      Managing the Product Line: A Case of the Automobile Industry

      By: T. Fujimoto, K. B. Clark and Y. Aoshima
      Citation
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      Fujimoto, T., K. B. Clark, and Y. Aoshima. "Managing the Product Line: A Case of the Automobile Industry." Harvard Business School Working Paper, No. 92-067, January 1992.
      • March 1990 (Revised October 1999)
      • Case

      Mary Kay Cosmetics: Sales Force Incentives (A)

      By: Robert L. Simons and Hilary Weston
      Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee... View Details
      Keywords: Motivation and Incentives; Cost Management; Salesforce Management; Distribution Channels; Beauty and Cosmetics Industry; United States
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      Simons, Robert L., and Hilary Weston. "Mary Kay Cosmetics: Sales Force Incentives (A)." Harvard Business School Case 190-103, March 1990. (Revised October 1999.)
      • March 1990 (Revised March 1992)
      • Supplement

      Mary Kay Cosmetics: Sales Force Incentives (B)

      By: Robert L. Simons
      Details the changes made to the VIP automobile plan. View Details
      Keywords: Motivation and Incentives; Salesforce Management; Beauty and Cosmetics Industry
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      Simons, Robert L. "Mary Kay Cosmetics: Sales Force Incentives (B)." Harvard Business School Supplement 190-122, March 1990. (Revised March 1992.)
      • March 1990
      • Article

      Automobile Marketing in the Context of American Business History

      By: R. S. Tedlow
      Keywords: Marketing; Business History; Auto Industry; United States
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      Tedlow, R. S. "Automobile Marketing in the Context of American Business History." Gérer et comprendre 18 (March 1990): 68–89.
      • February 1990 (Revised March 1992)
      • Supplement

      Automobile Dealer Sales and Service: Critical Incidents

      By: Leonard A. Schlesinger
      To be used in conjunction with Ford Motor Co.: Dealer Sales and Service. View Details
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      Schlesinger, Leonard A. "Automobile Dealer Sales and Service: Critical Incidents." Harvard Business School Supplement 690-061, February 1990. (Revised March 1992.)
      • February 1990 (Revised March 1992)
      • Teaching Note

      Automobile Dealer Sales and Service: Critical Incidents, Teaching Note

      By: Leonard A. Schlesinger
      Teaching Note for (9-690-061). View Details
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      Schlesinger, Leonard A. "Automobile Dealer Sales and Service: Critical Incidents, Teaching Note." Harvard Business School Teaching Note 690-063, February 1990. (Revised March 1992.)
      • April 1989
      • Case

      Norton Auto Supply

      By: Janice H. Hammond
      Describes a multiechelon distribution system for the distribution of automobile spare parts. An analyst has been hired by the Norton Auto Supply Co. to improve the company's inventory planning and control techniques. Includes demand, cost, weight, and supplier lead... View Details
      Keywords: Business or Company Management; Operations; Distribution Channels; Management Practices and Processes; Management; Strategy; Industrial Products Industry; Auto Industry
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      Hammond, Janice H. "Norton Auto Supply." Harvard Business School Case 689-084, April 1989.
      • December 1988
      • Article

      Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis

      By: Dennis Yao
      This paper examines the dynamics of standard-setting regulation under technological uncertainty and asymmetric information about technological capability. A two-period model which allows fully strategic action is developed and applied to the regulation of automobile... View Details
      Keywords: Transportation; Pollutants; Standards; Governance Controls; Technological Innovation; Research and Development; Mathematical Methods
      Citation
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      Yao, Dennis. "Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis." Journal of Environmental Economics and Management 15 (December 1988): 419–438. (Harvard users click here for full text.)
      • 1988
      • Article

      The Struggle for Dominance in the Automobile Market: The Early Years of Ford and General Motors

      By: Richard S. Tedlow
      Keywords: Production; Markets; Duopoly and Oligopoly; Auto Industry; United States
      Citation
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      Tedlow, Richard S. "The Struggle for Dominance in the Automobile Market: The Early Years of Ford and General Motors." Business and Economic History 17 (1988): 49–62.
      • Article

      Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships

      By: Anirudh Dhebar, Scott A. Neslin and John A. Quelch
      Citation
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      Dhebar, Anirudh, Scott A. Neslin, and John A. Quelch. "Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships." Journal of Retailing 63, no. 4 (Winter 1987): 333–364.
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